Chinatera Limited — Refund on cancelled order not received
Cancelled an eBay order made with Chinatera Limited (shoppingnewfrog) within minutes but no refund. Shoppingnewfrog then advised item sent out by mistake and to refuse item so it will be 'returned to sender' This was done and item was returned but no refund. This was a tracked item even with proof that item refused & returned. Shoppingnewfrog then advised a problem making refund and kept asking me to wait.
I waited over 8 weeks with promises but no refund. Shoppingnewfrog then informed me they were sending me the cancelled item again which I refused. They purposely delay refund over 60 days and give false information since they know how to defy the eBay & Paypal rules in order to keep the buyers money. This is a scam company that operate outside the normal buying rules. Ebay & Paypal are powerless to do anything after 60 days. I believe they also sell through Amazon.
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