The complaint has been investigated and
resolved to the customer's satisfactionResolved Certegy / Walmart — declined to cash paroll check
resolved to the customer's satisfaction
My husband went to hammond walmart to cash his payroll check, walmart refused to cash it stating certergy check services would not approve the check being cashed. Certergy gave a reason # 2, a small print out off walmart register, stating
"we cannot cash this check. Our decision was based on information provided by certegy check services, inc. The fair credit reporting act gives you the right to know what is in your check transactions file at certegy. You have the right to a free copy of yor file from certegy if you request it within 60 days. If you find the information in the file is inaccurate, you have the write to dispute it with certergy. You can contact certegy check services at [protected], or p. O. Box 30046, tampa, fl [protected]
Upon calling certegy from the walmart money center (Where you cash payroll checks, etc.) (We called via our cell phones) we had to go through an automated system and then got a human. The guy said he would check certegy's system to see why the check had been declined. Upon doing that we held for a few moments, he returned to the phone to "inform" us that certergy will only cash one payroll check every 7 days, for my husband and it must be cashed the same day at the same time !! My husband was furious with walmart and certegy check services.
In heaven's name i want to know who does this company, certegy, think they are?? Who and what government body gives the the right to say when my husband can cash his own payroll check?? I have read complaint after complaint on this company. Our united states government needs to step in and do something about this company and make them pay damages for the hurt they are doing to people / the public.
I asked the guy on the phone from certegy, "what if my husband gets paid a day early which his company sometimes does. . . ? " he replied, "well he cannot cash his check at any walmart anywhere until the seventh day, at the same time, because certegy only allows him one payroll check per week. . . This is our company policy. "
I have read complaint after complaint here, on this site and others, about certegy check services, walmart, etc. We need a class action lawsuit against certegy check services. Also, a nationwide news network should report on this stupidity with this company, walmart stores, and whatever other stores and vendors us this certegy crap. There are thousands of good american people each week getting embarassed and harassed (And yes, it is harassment, as they have declined my husbands, check 3 times in 6 weeks) by this scam of a check service company.
Our email is [protected]@yahoo.com
If there are any attorneys that read this site they should be putting together a class action lawsuit as this is iron clad case just waiting for a good lawyer to take it !!