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CB Banks FISGlobal.com / Certegy declined to cash payroll check
FISGlobal.com / Certegy

FISGlobal.com / Certegy review: declined to cash payroll check 47

J
Author of the review
3:17 pm EDT
Review updated:
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My husband went to hammond walmart to cash his payroll check, walmart refused to cash it stating certergy check services would not approve the check being cashed. Certergy gave a reason # 2, a small print out off walmart register, stating

"we cannot cash this check. Our decision was based on information provided by certegy check services, inc. The fair credit reporting act gives you the right to know what is in your check transactions file at certegy. You have the right to a free copy of yor file from certegy if you request it within 60 days. If you find the information in the file is inaccurate, you have the write to dispute it with certergy. You can contact certegy check services at [protected], or p. O. Box 30046, tampa, fl [protected]

Upon calling certegy from the walmart money center (Where you cash payroll checks, etc.) (We called via our cell phones) we had to go through an automated system and then got a human. The guy said he would check certegy's system to see why the check had been declined. Upon doing that we held for a few moments, he returned to the phone to "inform" us that certergy will only cash one payroll check every 7 days, for my husband and it must be cashed the same day at the same time ! My husband was furious with walmart and certegy check services.

In heaven's name i want to know who does this company, certegy, think they are? Who and what government body gives the the right to say when my husband can cash his own payroll check? I have read complaint after complaint on this company. Our united states government needs to step in and do something about this company and make them pay damages for the hurt they are doing to people / the public.

I asked the guy on the phone from certegy, "what if my husband gets paid a day early which his company sometimes does. . . ? " he replied, "well he cannot cash his check at any walmart anywhere until the seventh day, at the same time, because certegy only allows him one payroll check per week. . . This is our company policy. "

I have read complaint after complaint here, on this site and others, about certegy check services, walmart, etc. We need a class action lawsuit against certegy check services. Also, a nationwide news network should report on this stupidity with this company, walmart stores, and whatever other stores and vendors us this certegy crap. There are thousands of good american people each week getting embarassed and harassed (And yes, it is harassment, as they have declined my husbands, check 3 times in 6 weeks) by this scam of a check service company.

Our email is [protected]@yahoo.com

If there are any attorneys that read this site they should be putting together a class action lawsuit as this is iron clad case just waiting for a good lawyer to take it !

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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nowimpissedoff
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Jun 11, 2025 1:47 am EDT

I have cashed several checks at walmart on many different occasions and have never ever had a problem until earlier today. My check was supposed to be direct deposited into my account but when my boss was doing payroll, he didn't have all of the info "in-time" so he mailed it to me. Not only did this take days to get but not being able to cash it and have money, has really screwed me over. There is no reason that I should have been declined, or the check either. I know good and well that any and all of the checks I have taken there, have been from well funded employers, so it is complete BS that they are considering it a high risk. I left walmart after being declined twice and went down the road to another grocery store, who also uses Certegy, and was again declined. I didn't have the patience to figure it out with their automated system when I called and if I had, I would have made sure that they knew what a bunch of pieces of trash they are. I do not owe anyone any money that they can act like they need to be concerned about or even have any damn say, like they are doing the right thing, pfffffffffff... This whole world has gone straight down the toilet and Certegy is by far, the most pathetic waste of a company. And to Certegyman4, "ohh booo fkn whooo" I believe in karma and you deserve to suffer and you will. If you really feel like you work and do good for people, you are a fake and an embarrassment to mankind. It is you and everyone that works for Certegy that make the lawsuits possible and you have nothing to stand on. The fact that you are even on here responding, is proof of the no life you have and soon, I hope, no job! And check cashing services aren't your services, without the stores offering the services, you wouldn't even exist and it's a shame that you do. I hope this company gets shut down and erased from history, the worst and most ignorant and useless system of all time. And Certegyman4 is so proud, haha, keep it up loser. I am so grateful you weren't within reach.

  1. FISGlobal.com / Certegy Contacts

  2. FISGlobal.com / Certegy phone numbers
    +1 (800) 237-4851
    +1 (800) 237-4851
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    Consumer Inquiries
    +1 (866) 544-0234
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    Customer Service
    +1 (800) 759-2034
    +1 (800) 759-2034
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  3. FISGlobal.com / Certegy emails
  4. FISGlobal.com / Certegy address
    601 Riverside Avenue, Jacksonville, Florida, 32204, United States
  5. FISGlobal.com / Certegy social media
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    Jul 03, 2025
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