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Cell C review: Sim swop

C
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9:18 am UTC
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The previous page cleared with all the information. This is frustrating. Cell C is going to face the music I promise you. I am also moving some of my stuff during this week and alot is going on. I called through 3 times and the questions to do sim swop was failed because the providers have changed names and my employment is [censored] as I changed jobs 3 times so my previous employer is who because I don't know who registered me as I had left too soon. I want this sorted out now, if not sorted I am escalating this matter further and taking it to social media. Cell C is the worst service provider in South Africa, even Telkom is better than you. Now I was told to wait until 4 pm to call back and fail again. Why must I pay 115 when it is free at the call centre. Do you want me to pay to bypass the Sim swop nonsense questions? In that case you are thieves.

Claimed loss: Time, money and patience.

Desired outcome: Free Sim swop

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Cell C response
Jun 29, 2026 6:31 am UTC
Cell C customer support contacts
Phone numbers
Address

The Waterfall Campus, Cnr Maxwell Drive, Pretoria Main Road, Buccleuch, ZA

Website

www.cellc.co.za

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Dear Dehren,

Thank you for getting in touch.

We sincerely apologize for the frustration and inconvenience you've experienced.

We are following up on your matter with the relevant team. We understand the urgency of your request, and we will provide you with feedback as soon as we receive an update.

Thank you for your patience.

Regards,
Cell C | MN
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