Cell C review: Cellc contract. ( 1 comment)

To whom it may concern

It is with the utmost disgust that I am writing this email. I had to find out that cellc decided to deduct R528.01 for a R229.00 contract. I want this contract to be cancelled no one should phone me to discuss this.
This is the second time that cellc decided to go into my account and deduct monies that does not make sense. R528.01 for what?
You had overcharged me now for 2 months plus a fibre contract I did not agree to

When I cancelled my data contracts with cellc the operator on the other line decided to renew it with a fibre contract and now I am sitting with a R1650 amount outstanding which I never utilized and is now on my credit record!
With the other contract that I wrote an email I was phoned to say I needed to go to the nearest store to cancel, just to find that I cancelled with an email and it was not done. Whereby the store had to phone cellc to cancel.
I am truly done with this service provider
I will be approaching the ombudsmen with these issues.
It cannot be right that after all these years you guys decide to do as you please. I am truly disappointed in your method of corruption and fraud.

Regards
Mary-Anne
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