CarMax — sales

My husband and our 2 children, who are currently college students, walked the lot this evening. We found a BMW 440i ( convertible) that I loved! We were prepared to walk away with a car this evening. To our dismay, no one greeted us upon entering the showroom, Nor did anyone EVER come out to help us. We waited, walked, Waugh more, sat in the car, waited more, then simply gave up. When we walked back through the showroom, once again no one asked if they could help us or even thanked us for stopping in. So much for scar Max, EXTREMELY POOR CUSTOMER SERVICE/RELATIONS! Rest assured, we will be sharing our terrible experience online as well as with our many friends, coworkers, and family members. Rating: -5 out of 10