Menu
Write a review
File a complaint
CB Fast Food Chains Carl's Jr. Rude manager who refused to serve customer
Carl's Jr.

Carl's Jr. review: Rude manager who refused to serve customer

R
Author of the review
7:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This morning I attempted to make an order for a breakfast platter at Hardees located at 2301 E. Little Creek Rd, in Norfolk Virginia. I was ordering inside the restaurant at about 7:10 a.m. There was no one in line & a young man attending to drive in customers. Since he did not have any customers he walked in my direction , only to turn around & walk away. He then returned at same time as manager approached from lobby. She ignored me as did the other worker, She was attempting to unroll plastic wrap.

I asked if someone was going to take my order whereby she stated that she was busy. I said, but I am a customer. At that point she came to the register. I said I would like a ham breakfast platter. She told me to have a nice day. To which I repled you are not taking my order? She said I was rude to her & that she was not taking my order. I requested corporate phone number which she refuse to provide, I requested to speak to manager. She refused to provide her name. I told her that I was definitely turning this in to corporate office. I left & drove home without my food & I am now filing my complaint. This is totally inappropriate for any store & should not be tolerated. I am 70 years old & this is a first for me. It is very unfortunate as I live nearby & have never received this kind of service or more appropriately stated, lack of service, In my opinion this manager should be fired immediately. She has no business working at Hardees. My hope is that she will be let go as she reflects poorly on Hardees.

Confidential Information Hidden: This section contains confidential information visible to verified Carl's Jr. representatives only. If you are affiliated with Carl's Jr., please claim your business to access these details.

0 comments
Add a comment

More Carl's Jr. reviews & complaints

Carl's Jr. - bad service, refused company discount coupon. 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Carl's Jr. - sexually explicit commercial 30
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Carl's Jr. - rude district manager 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Carl's Jr. - management 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Carl's Jr. reviews and complaints
  1. Carl's Jr. Contacts

  2. Carl's Jr. phone numbers
    Click up if you have successfully reached Carl's Jr. by calling +1 (877) 799-7827 phone number 2 2 users reported that they have successfully reached Carl's Jr. by calling +1 (877) 799-7827 phone number Click down if you have unsuccessfully reached Carl's Jr. by calling +1 (877) 799-7827 phone number 0 0 users reported that they have UNsuccessfully reached Carl's Jr. by calling +1 (877) 799-7827 phone number
  3. Carl's Jr. emails
  4. Carl's Jr. address
    6700 Tower Circle, Suite 1000, Franklin, Tennessee, 37067, United States
  5. Carl's Jr. social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 13, 2025
  7. View all Carl's Jr. contacts
Carl's Jr. Category
Carl's Jr. is ranked 30 among 59 companies in the Fast Food Chains category