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C-Date complaints 449

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7:08 am EST
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C-Date Scam won't let you cancel . Overchargeing

Scam company . Stealing money . Don't let you cancel . Impossible to cancel as there is no link when the say that you cancel through link . Tried emailing with automatic reply saying your on a list we will get back to you have a nice day . Which they don't because they are a scam and just want to steal money and not let you go. No good reviews as just a complete scam.

Desired outcome: Account to be cancelled . And stop being held. Payments cancelled.

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5:41 am EST
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C-Date C-date.com

C-date fraudulently asked to subscribe for a service which was £10 a month only to somewhere within the fine prints add that my subscription would be automatically renewed at £49. Their site is full of fake profiles which was of no use to me that I barely went on the site 2days after my subscription.

C-date fraudulently attempted to debit me of £49 which I did not have in my account and they are threatening to sue me.

I only went on their review to realise they have been taking advantage of people since 2018 and I wonder why they are still allowed considering their reputation.

The people behind this app should all be prosecuted for fraudulent activities.

Desired outcome: Legal actions should be taken against them to stop this fraud

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5:05 am EST
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C-Date Cancellation of my subscription

C-date is a loot, they dont have any cancellation link or any other such provision, I did cancelled my subsription by sending them letter as it was meant to be and yet it is not cancelled and now they are threatening to send recovery agents and take legal actions, I want my subsription cancelled asap and I dont need your fake services, its a scam, I dont mind doin it legally.

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Gawdsson
Croydon, GB
Feb 17, 2023 9:19 am EST
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I'm sure they are also the owner of whatever pseudo agency they would be sending to people. They are crooks and should all be indicted.

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Gawdsson
Croydon, GB
Feb 17, 2023 5:44 am EST
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Same challenge I have. Some entity have perfected a scam that has been ripping off the populace for over 5yrs now and nothing has been done about it. They should be charged for fraud.

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Zabir Patel
, US
Feb 17, 2023 6:21 am EST
Replying to comment of Gawdsson

Yea indeed….it is unbelieveable though how a country like UK is allowing such fraud.

something needsto be done against this platform and the worst part is they have the nerve to send you email saying legal actions will be taken and threaten by sending some people on your door.

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No name135
, GB
Feb 21, 2023 3:23 am EST

Hello Zabir, I'm in the same situation, debt collectors have sent letters to my house, did you ever get out of this [censored] or are you still trapped in this? How do we get out of this?

C
C
C-Date
Feb 21, 2023 5:01 am EST
Replying to comment of No name135

Hello,

If you would like us to look into your case, please contact us at cs @ c-date . com from your registered email address (& add ''Complaints Board'' into the subject of your message).

Thank you!

C-Date

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10:55 am EST
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C-Date eCollectReference 906XQPQ3

I am being hounded for £438 for signing up to a dating site called ‘C date’ that I now realise is scam. I have since been sent legal letters asking for payment from lawyers Themys & [censored].

I attempted to cancel my subscription immediately after realising but there wasn’t an option to do this so I cancelled my card/ banking details when I realised so I wasn’t charged.

Desired outcome: At best I do not want to pay ore than £50 to end this nightmare

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Update by Gurinder Takhar
Feb 28, 2023 10:36 am EST

This complaint in my eyes still remains open.

Update by Gurinder Takhar
Feb 28, 2023 10:35 am EST

Still waiting for satisfactory reply.

I have forwarded C-Date with a statement from my solicitors who have described them as a bunch off chancers

Update by Gurinder Takhar
Feb 22, 2023 9:01 am EST

Hi - I am still waiting for a response.

Could you please update me as to what is actually happening.

Update by Gurinder Takhar
Feb 20, 2023 6:26 am EST

Just received an unhelpful email from the collections agency asking for confirmation of my full name, email address and the credit card number used to make payments.

I had to explain i tried numerous times to cancel my membership in January 2022 through the help desk (where no one picked up calls) and eventually had to cancel my credit card. How many of us can remember card numbers of expired credit cards.

So far C-Date have failed to investigate this outlandish billing. Surely they can look into last login dates?

I am pretty sure i have billed for over 12 months off non usage plus the typical charges from the collection agency of £25 per communication.

Can you please investigate? As this really is beggining to affect my health and mental well being.

Update by Gurinder Takhar
Feb 17, 2023 6:28 am EST

Hi - can we please resolve this ASAP as it beginning to stress me out.

Update by Gurinder Takhar
Feb 17, 2023 6:27 am EST

Hi - can we please resolve this ASAP as this is beginning to stress me out.

Update by Gurinder Takhar
Feb 15, 2023 7:01 pm EST

I am being 'hounded' for £438 outstanding payments for a site i only used for a couple off months and then tried un-successfully to cancel my membership. Where payments were automatically deducted even though i never subsequently used the site.

Ultimately I had to close my credit card account details to prevent payments being extracted from ca end of February 2022. I have subsequently been charged for over 12 months with added surcharges for this scam.

I have tried emailing the company at cs@c-date but have had no response back

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7:45 am EST
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C-Date Cost

Hi just received a letter saying I own money which I found absolutely rude threatening to my home famliy I don't now how you come out with the fig I have cancelled my profile and payment as the webist was full off fake profiles or wmen selling them shelf

You have no concant details to contact you no phone which works or email to customers service with no replay I want this matter resolved immediately not dring on on fir weeks bec you can send a letter out but you can't respond to customer issues. The letter is do badly dine which lots off treats your website is joke poorly run just rips off incontinence people. Don't yiu now there's a cist off living problems plus putting in meathly health off people

Let's see your respones if any

Desired outcome: just closed my profile and no payment didn't have any cost

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Update by kirpal bassi
Feb 14, 2023 10:59 am EST

you given a n email back to me about my case but the from Google does not appear to be working I am staring to get upset and very angry with a site run poorly and bulling fir money which I don't have if I have to call the police I well to resolve this matter aslo I don't like getting threatened letters asking for money as I have money problems and cost off living going up how can you company or what ever is asking for money from people who don't have plus stop sending me letters

Update by kirpal bassi
Feb 14, 2023 11:09 am EST

hi I sent a complaint to you yesterday but the eamil you have provided does not work as Google cannot send it so can someone from you place help me with my issues you sent me a letter that I won you money I don't know how you come to 244 which I am not paying as I have closed my profile so stop sending me threatening letters and demanding for money I habmve kids to feed bills to pay cost off li ing going up and putting meabthly health on my head stop sending letters and asking for money if you send a ther out again I well call the oice and go on live TV and talk about this issues so please close my profile and no money

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10:23 am EST
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C-Date Cancellation of c date membership

Ax with the other complaints I’ve read on here i have tried to cancel many times but you made it impossible so i too cancelled payments as i was not using the site but still being charged. And like the others you are threatening me with action. I want you to cancel my account and stop scamming me and others and then try to be bullies with threats of action.

Desired outcome: Drop your threats and cancel my account

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12:41 pm EST
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C-Date C-date dating app scam

Hi, for 3 consecutive months now, I've made attempts to cancel my subscription with this app, only for it to fail everytime, the link does not work and the only option is to keep paying them money to the tune of £39.50 per month, there is no customer support or contact email to resolve any issue, I have been forced to cancel my repeat payments via PayPal in order for payments to cease being made to this blatant scam of a site, all emails(via PayPal) to them so far have not been replied to, they are now threatening legal action because payments are cancelled, i just want to cancel my membership and repeat payments for a service i no longer require or need, payments were made on 27th of November, December and now again in January, i attempted to cancel membership and payments as required before each of these dates but the link was inoperable every time, resulting in more money being paid to them for a service i no longer require, a refund would be good too but membership cancellation is an absolute requirement, i expect this to be resolved asap, regards David Bourne

Desired outcome: Membership cancellation Bare minimum, refund desired

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Update by Barongreenstash
Jan 30, 2023 2:31 pm EST

I see C-Date have been active since my post, no surprise they have chosen wilful ignorance, just as you have with all communication so far, i will try one more time to contact you with all requested information minus the option to take my beloved money you are so desperate to get your hands on. I only wish to cancel my membership and despite your statements in the T&C's that you make it as easy as possible, I find the opposite to be true, as does everyone here at this complaints site. You purposely mislead your users and only want money with zero legitimate options to cancel. No statement about future costs are given when signing up and you jokers then request a wet signature, which is not a legitimate statement, as no wet signature was used to sign up with you, you then give a defective link to send the stated request for a paper cancellation with a wet signature, the sheer audacity of your business model is as astounding as your ignorance of communication attempts. If my membership isn't cancelled before your stated cutoff date on 2.2.23 and you use your bully boy tactics of employing debt collectors, then I very much look forward to seeing you in court.

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5:22 am EST
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C-Date Dating site

I signed up to C-date and within the first two weeks I realized this site was very poor and no one replied to any messages other than fake profiles. I decided before canceling to e-mail them and got nothing back, so went to cancel and was unable to - the link they said should be there was not. This seems to be the case with other people - check out trust pilot, where this site is full of other people saying this is a scam.

I ended up getting stung for another payment of £39.90 which I used chargeback to get the money back and hoped that would be the end of it.
I am now being chased by a debt collection agency in Luxembourg for £196.32 which is now getting scary.

I am not sure where to turn and would hate to pay as they have made it very hard to cancel but I also worry about this being a scam and the money going to possible criminal activity.
Any help would be appreciated.

Desired outcome: I would like the case dropped - I accept the first £9.90 has been lost as I did use the service but I am not happy paying anything more.

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Update by Chris Baete
Jan 29, 2023 12:15 pm EST

I haven't e-mailed "recently" but I have e-mailed and explained my case and situation and still you can sent the Debt collectors after me. This case was clearly something which could have been resolved easily and shouldn't have needed debt collectors. The fact that there are many other people with the same problem highlights the problem is not with the individual users but the site itself.

Simple solution - make the cancelation process as easy as the sign up process and this problem would go away, however it appears this set up has been created to catch people out and that is very poor indeed.

I have tried to deal with both yourselves and the collection company and neither of you are taking any notice or looking at this objectively.

I appreciate you refuse to post anything here but it does highlight there is no interest in a mutual resolution.

If C-date don't want to resolve this then I will make my next and final post containing all the evidence I have public as there are others who might find what I have useful.

Update by Chris Baete
Jan 28, 2023 11:17 am EST

I have tried to e-mail you directly but you don't help. Please can you respond via feed so we can resolve the issue?

Update by Chris Baete
Jan 28, 2023 7:41 am EST

I have already contacted you through this address and you did nothing except get a debt collection agency on to me. I am really not in a good place having been made redundant and then hit with a £200 bill because you made it difficult to cancel. I am also dealing with a very sick family member which is really heart breaking, so you can understand this needs to be sorted.

I have been speaking with Trading standards in the UK who are happy to help me put my case together if you wish to take this to court. They have advised me that I can argue this under the Misleading and aggressive commercial practices 2014.

I have enough screenshots to confirm this as well as post from other people who have had the same problem.

I am asking this case be closed as I paid the £9.90 for the first month which was absolute rubbish and didn't use the service after this period.

If you can reply asap as if this does go to court Trading Standards have asked for time to fully prepare our case.

Many Thanks

Chris

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3:27 am EST
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C-Date Scam

I receive a letter from Themys & [censored] Rechtsanwälte GbR treating me if I don't pay more than 300 euro I try to log in to see if a ihave a subscription but I'm not allowed to log in I pay this and I still not allowed to log in to cancel and delete mine account please stop scanning me and stop treating me I paid already.

Desired outcome: Please tj let me log in to cancel and delete anything that supposedly I make

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4:48 pm EST
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C-Date Dating web site

I am being hounded for £273.05 for signing up to a dating site called ‘C date’ that I realised was a scam as soon as I joined as the date said they were near Bristol where I live but then don’t seem to know anything about the place and its Geographical position amongst other alarm bells . I have since been sent legal letters asking for payment from lawyers Themys & [censored].

I attempted to cancel my subscription immediately after realising but there wasn’t an option to do this so I cancelled my card/ banking details when I realised Iso I wasn’t charged anymore for this corrupt service .

I have since found numerous similar accounts from others that have endured the same scenario.

This dating site is a complete con.

Desired outcome: For this company to cease with its intimidation and rising costs and basically escalating threats of further action.

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2:32 pm EST
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C-Date Membership I didn’t want

I signed up for a one month 9.99. Nowhere did it say it was reoccurring billing and I was then changed another month at 39.99 I cancelled my PayPal as I couldn’t find anywhere to cancel on the site and I’ve now been sent a email for £49.99 for a service I have barely used and didn’t want to keep. I have tried to contact them but their website only presents with a payment required page so I can’t contact them

Desired outcome: Cancellation of membership and not paying the £49.99

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12:02 pm EST
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C-Date Termination of membership

They claimed that I would have a link to cancel my account after a couple of days after I joined posted on my page, after 2 weeks of the same message I had no option but to send a letter to cancel my membership.

6 weeks later I got an email claiming that I owed them money for a second month of membership, followed by threats of legal action.

This is obviously a scam site there were no real dates on the site, just fake profiles and bots. the only way to cancel is to send a letter or a fax.

Desired outcome: I want my account cancelled, and threats of legal action stopped,

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7:18 pm EST
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C-Date Premium membership cancellation

I just signed up for a months trial for 9.90 and then it says it is going to automatically charge me £38 per month ongoing ..

This was not advertised during signing up..

I want to cancel my premium membership straight away.. you can have the 9.90 but there is no way i will be paying £38 per month… what worries me is that i have tried to cancel and there is nowhere to cancel on the website .. i am worried its a scam..

My email login was [protected]@gmx.co.uk..

This is my cancelled request

Desired outcome: Immediate cancellation of membership

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11:17 am EST
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C-Date Premier membership

I signed up for the premier subscription by mistake, clicking on the wrong button. Completely by accident I have emailed, sent a letter via cancel.io posted to the headquarters. My worry is the bullying used, and the reviews. I have recently lost my father, which adds to the worry about this company. Even no answer by fax.

The fee was paid on a debit card, Monday 16th January

A beaton

Desired outcome: closure of account and understanding in a possible refund/part refund

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6:37 am EST
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C-Date Cancellation

I have now sent multiple emails over a few month period now about having my subscription cancelled, but I have had no reply at all.

Money is still being taken from my account which I have now contacted my bank to stop any future payments being made.

When I try to log onto the app it says my account is suspended and has been past onto a debt recovery team..

Absolute joke.

Desired outcome: I would like any moneys returned and any future payments stopped and confirmation of debt recovery company not on my account anymore

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4:21 am EST
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C-Date Premium issue value

I met the c-date yesterday and when i was trying to send mensage the app was ask me for premium so i went to see how much it was. And the price was suppost to be 149kr (15€)

And i accepted and i put my credit details and then i just went to my bank balance and noticed that cdate took from me 3576 kr (350€)

Its alot of money and that money i need to my house rent.

I sent email and nobody aswer me yet.

I need to know if there is any phone number to reach them

Desired outcome: Money back

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7:47 pm EST
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C-Date They continue to chase for money after cancellation and pass made up debt to debt collector

I foolishly paid the monthly fee to try this site out.

It turned out to be just fake profiles and scammers to I deleted my account.

Then a few month later they said I owed £58 pounds as my subscription payments had failed. But I did not set up a subscription. Strange.

I replied to then saying that I had cancelled and to stop asking for money.

Then about 2 month later I get an email from a debt collection agency saying I must pay £158 or they will take proceedings further.

This is definitely a scam but I'm not sure what to do?

Desired outcome: I would like them regulated and fined for their scam / scare tactics that is immoral but probably quite profitable

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10:26 am EST
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C-Date C date website

Hi,

I signed up to your premium memerbership and I want to cancel as there are clearly no real female profiles on here, all that have matched so far have been scammers.

I want to delete and cancel my membership but there is no clear way to do it. By far the worst experience I have had on any dating app.

Please delete me from your system and cancel my membership!

Desired outcome: Cancel my membership

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2:24 am EST
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C-Date Premium service

I clicked a button that required me to become a premium member to access the free side of the site. Now a few days on I cannot cancel the payements or the account. There's no reason to fax or send them a letter as they are an online company so should be able to be done via the app or website. I've sent them emails amd attempted to call their numbers which are both not in service. I want this cancelled before I go through my bank and have them blocked

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6:40 am EST
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C-Date Justin

I only signed up for more than a Month than chances but now CMS global collection services demanding €95.90.

This is the second time this company has tried to scam money out of me.

I never ticked to say continued membership after the first month. And I can not find any way contact them directly. Which leads me to believe they are just another scam company

Desired outcome: Mattisson

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Update by Justin Mattisson
Jan 04, 2023 2:12 am EST

C-date is still trying to scam me and is insisting that it is my fault I did not stop the automatic renewal which it did. This company is criminal

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How to file a complaint about C-Date?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with C-Date. Make it specific and clear, such as "Unauthorized Subscription Renewal on C-Date" or "Difficulty Cancelling C-Date Membership".

4. Detailing the experience: Provide a detailed account of your experience with C-Date. Mention key areas such as customer service interactions, the clarity of subscription terms, issues with account management, or any discrepancies in charges or services received. Include specific dates and descriptions of the problem. If you have had transactions with the company, describe them and include any relevant details such as amounts, dates, and the nature of the transaction. Clearly outline the steps you have taken to resolve the issue with C-Date and their responses or lack thereof. Explain how this issue has personally affected you, whether it's financial loss, stress, or time wasted.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as email correspondence, screenshots, receipts, or statements. Do not include sensitive personal information that could compromise your privacy or security.

6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial losses incurred due to the issue with C-Date. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, service cancellation, or another form of redress.

7. Review before submission: Carefully review your complaint to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all the information provided is correct and relevant to your complaint.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even a response from C-Date addressing your complaint.

Frequently asked questions (FAQ) about C-Date
Is C-Date a legitimate online dating platform?

Yes, C-Date is a legitimate online dating platform, primarily focusing on casual dating and short-term relationships.

Can I trust C-Date with my personal and financial information?

C-Date uses security measures to protect user data, but it's always a good idea to read their privacy policy to understand how your information is used.

Are there many active users on C-Date?

C-Date has a considerable user base, but activity levels can vary depending on your location and preferences.

Is the C-Date website secure for online transactions?

The C-Date website uses encryption and secure payment processing technology to protect user data during online transactions.

How reliable is C-Date's customer service?

C-Date offers customer support through various channels, but individual experiences may vary. Check online reviews for a better understanding of customer satisfaction.

Are the membership fees at C-Date competitive compared to other dating platforms?

Prices at C-Date may vary, but they generally aim to be competitive within the online dating market. It's always wise to compare prices from multiple platforms.

Does C-Date offer a refund policy for their memberships?

C-Date may have a refund policy for eligible situations. Be sure to review the terms and conditions for more information.

Are there any known scams associated with C-Date?

C-Date is a reputable online dating platform, but like any business, it may be targeted by scammers. Be vigilant and report any suspicious activity to their customer service.

How long has C-Date been in business?

C-Date was founded in 2008 and has since grown into a recognized casual dating platform.

Can I trust the reviews I find online about C-Date?

When researching C-Date, read multiple reviews from different sources to get a well-rounded understanding of the platform.

Does C-Date offer any loyalty programs or discounts?

C-Date may offer occasional promotions, discounts, or special offers. Check their website or sign up for their newsletter for the latest information.

How does C-Date handle user privacy and data protection?

C-Date offers privacy settings and data protection measures for users. Be sure to review their terms and conditions for more information.

Is the C-Date mobile app safe to use?

The C-Date mobile app is considered safe, but always download it from official app stores and read reviews to ensure you have the genuine app.

Are there any hidden fees associated with using C-Date?

C-Date aims to provide transparent pricing, but always review the membership fees and any additional costs before signing up.

Does C-Date verify the authenticity of user profiles?

C-Date may have measures in place to detect fake profiles, but it's important for users to be vigilant and report any suspicious activity.

How can I ensure my safety while using C-Date?

To ensure your safety on C-Date, follow general online dating safety guidelines, such as not sharing personal information too soon and meeting in public places for first dates.

Does C-Date offer any features to help users find compatible matches?

C-Date offers search and matchmaking features to help users find compatible matches based on their preferences and interests.

Can I use C-Date for long-term relationships or is it only for casual dating?

C-Date primarily focuses on casual dating and short-term relationships, but individual experiences may vary.

Overview of C-Date complaint handling

C-Date reviews first appeared on Complaints Board on Apr 4, 2011. The latest review Interdate was posted on Mar 26, 2024. The latest complaint Interdate was resolved on Mar 26, 2024. C-Date has an average consumer rating of 3 stars from 450 reviews. C-Date has resolved 177 complaints.
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  1. C-Date contacts

  2. C-Date emails
  3. C-Date address
    Interdate S.A. 13 rue du Commerce, Luxembourg, L-1351, Luxembourg
  4. C-Date social media
C-Date Category
C-Date is related to the Dating Services category.

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