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3.0 134 Reviews

How responsive is Flirt.com's customer service?

68 Resolved
66 Unresolved
Somewhere halfway 🌗
Flirt.com definitely has some work to do, especially in their approach to handling complaints. Responding to all complaints, rather than just a few, is the key to success and a high rating, as all customers want to be heard. As for reviewers, we would advise reading resolved complaints to see how quickly they were addressed and what information Flirt.com needed to resolve them.
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Flirt.com reviews and complaints 134

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A
6:21 am EDT
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Flirt.com Subscription cancellation

I have tried cancelling my subscription on your site but it will not cancel amd asks me to ring a number which does not work.

I have emailed the support team but would like this to be cancelled immediately and my information to be removed from your databases as it is not used.

Any further payments taken will be dealt with as scam and fraud unless this is resolved immediately

My I'd number is [protected]

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11:31 am EDT
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Flirt.com Safe Hookup Program

I have screenshots of individuals using documents that are labelled as copywrite Together Networks. This started around March 10 of this year , and they have been in touch with me as recent as today Mar.21 The actors are using false identities to give money back guarantees on validating identities and booking a romance package for couples that meet on flirt.com. They have stolen money from me and insist that I have to pay more for a refund. Can I receive any help in this matter? At the very least warn others of this scam . Sincerely Ivan Hinkson

Claimed loss: $800.00

Desired outcome: refund and or report of criminal behavior . re. identity theft , fraud .

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1:09 pm EST
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Flirt.com I want to cancell my subscription

Hi,

My ID is [protected] and I would like to cancel my subscription to Flirt and for any recurring payments to be cancelled. I have paid for a 3 day membership which is due to expire on 19 January 2024 and I do not want to continue after this date or to have any recurring charges. I have seen that you charge even after the subscription is cancelled so i would like for you to cancell my subscription and not charge me again.

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Is Flirt.com legit?

Our verdict: Flirt.com has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Flirt.com's position as a benchmark of trust and quality within its industry. Users and clients of Flirt.com can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Flirt.com earns 91% level of Trustworthiness

Perfect Trust Endorsement: Flirt.com achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Flirt.com. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for flirt.com can be seen as a positive aspect for Flirt.com as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Flirt.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Flirt.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Flirt.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Flirt.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Adult content may be available on flirt.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • Flirt.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We have received reports that the website associated with Flirt.com is selling fake products. If you are considering purchasing products from this website, it's important to do additional research, verify the website's legitimacy, and consider contacting the manufacturer to determine the authenticity of the products.
  • Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.
ComplaintsBoard
K
8:42 am EST
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Flirt.com Hefty amount of money coming out of my account

I have discovered £47.00 has come out of my bank account on the 29th of November via PayPal. I did not sign up or agree to this sum of money. I need this money back. It was via flirt.com at 11.37am. It was through apricot digital AOOD. I have pictures of the receipt and money you have unwillingly taken out of my account. Please resolve this issue immediately or I will be taking it further.

Katie

Claimed loss: £47.19

Desired outcome: Money back

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9:09 pm EST
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Flirt.com Dating Subscription

Signed up on 17-Oct-2023

Cancellation: 20-Oct-2023

Membership ID: [protected]

Charges (AUD):

17-Oct-2023: $9.16

17-Oct-2023: $22.09

20-Oct-2023: $57.06

20-Oct-2023: $59.97

17-Nov-2023: $56.61

22-Nov-2023: $23.23

28-Nov-2023: $60.25

I signed up & subscribed to this service per above date, I quickly became dissatisfied with & cancelled a few days after signing up by going through the websites cancellation process & then as instructed called [protected] - assuming this would be the end of any charges. After seeing continuing charges, I attempted account closure on 19-Nov-2023 & was provided a Removal number of [protected] but charges keep continuing

Claimed loss: 17-Nov-2023: $56.6122-Nov-2023: $23.2328-Nov-2023: $60.25

Desired outcome: I would a refund per above and the discontinuation of any charges.

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1:32 pm EST
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Flirt.com 3 day trial for 99p turned into £141.57 nightmare!

My 3 day trial turned into a £141.57 being taken out of my account on 3rd of August 2023 and when I asked for a refund they ignored my requests then blocked me access from my laptop to their site. I only put the money in from my savings account actually quite a lot as I was about to pay for a music course which had to be postponed thanks to this site. Then I put a complaint on Trust Pilot which was taken down in defence of this site when there were quite a lot of complaints of the same thing money missing/being taken from people's account's!

Claimed loss: £141.57!

Desired outcome: My £141.57 back in my bank account account before Christmas would be nice!

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5:29 am EDT

Flirt.com Flirt.com

I signed up on Monday the 30th of October early hours in the morning for a day trial. Realised it wasn’t for me and kept trying to repeatedly deactivate what I found out was an ‘automatically recurring membership’, I have since been unable to do this and the site states that after your membership ends, day, week or month that is, it renews, therefore mine is set to renew tonight and I want it cancelled now with no fuss or unnecessary added difficulties in the process.

Claimed loss: £1

Desired outcome: Membership to be deactivated

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5:13 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Flirt.com - GBR.flirt.com

We have received your request to dispute the following transaction(s) on your Visa Debit card. Transaction Date Transaction details Amount 4 Sep 2023 Gbr.Flirt.Co - USD 18.15 converted at 0.59 - This includes a currency conversion charge of $0.39 - Card number: 4835 **** **** 8454 $30.97 4 Sep 2023 Gbr.Flirt.Co - USD 4.86 converted at 0.59 - Thi...

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9:28 am EDT
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Flirt.com Refund!

I sent you an email 3 day's asking for a refund and you have ignored my email saying you would reply within 24 hours. It's been 3 day's!

Now I see you have blocked my access to your site, so with that action it speaks volumes and that you intend to keep my money.

So I will be speaking to my lawyer about you, and who happens to be very, very good at her job. It will cost you more in legal fees alone than to just refund me, and I already know that you think you are untraceable and not easy to find. Trust me we will find out your address and site you with paper's to attend a hearing at court.

Be seeing you!

Desired outcome: Obviously a refund for the amount of £141.57!

Read full review of Flirt.com and 1 comment
Update by Paul McGilloway
Nov 25, 2023 1:35 pm EST

Ah yet another person who has been scammed by this site. When will you stop sticking up for this site which is blatantly robbing it's customers'?

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Md aklim
, US
Nov 25, 2023 11:30 am EST
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Payment date 24/11/2023 time. 1.29 am

aklimkhanm20@gmail.com

Euro 49.99 fils

Carde 4569 last 5346

Refund my money

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4:41 pm EDT
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Flirt.com Taking my money without authorisation from myself

I want and need U guys to fully refund the two $68 odd dollars you took from my bank account under any circumstances have I given authority or personally used my account with you guys this has happened to me before so U need to make sure everything is deleted with my name or anything on it and I'll give U 7 days to refund me my money you took without my authorisation or I will get media and lawyer involved thank you

Desired outcome: Two full refunds my money back

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1:05 pm EDT

Flirt.com Friday and use of my debit card in bank account

I've been constantly sent emails at first asking to cancel my free trial and more recently asking to refund my [censored]en money that flirt fraudulently used my card and my account cause even after I canceled my card that i used for the free trail you continued to take money out of my account. On July 10th you deducted $6.23 and later that day you took out a additional $2.08, then on july 22nd you deducted $53.00, then later on that day you deducted a additional $55.79, then on july 24th after I canceled the card i used to order my trail subscription you still deducted another $55.79 I've already spoken with a lawyer and we have logged every email that I have sent you about concerning this matter all have went unanswered and if I don't get my money back on my account were going to file a complaint for fraudulent use of my card and bank account

Desired outcome: That you Refund the money you fraudulently took out of my bank account, which is a total of approximately $170.00 And I don't want to wait five business days as fast as you put the money out of my account

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7:19 pm EDT
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Flirt.com Ian.flirt.com

I keep getting charged for a subscription that I didn’t knowingly make, I have changed my card twice, rang the bank and asked to stop them taking payments, yet I’m still getting charged for something I don’t have, I have tried contacting the website to no avail, i don’t know what else to do, I can’t afford the payments and they won’t cancel the subscription, I can’t do it from my bank as it isn’t a direct debit or standing order? it’s linked to my account number and sort code ? I need help please

Desired outcome: Cancelled subscription, no more charges or payments

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Update by BigBearLifts
Jul 14, 2023 7:21 pm EDT

Iam.flirt.com spell check made it Ian

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6:20 am EDT
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Flirt.com Emails

I did sign up for this Sight or any other sites that you are linked with and I am getting several emails every freaking day with attachments of pictures I am not interested in none of these emails and pics so I would like to get them to to stop since I didn't subscribe can someone please resolve and help me resolve this issue ASAP I would greatly appreciate it THANKS!

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6:03 am EDT
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Flirt.com 0.99p debit

I agreed to a one day charge for 0.99p that is pretty clear that is what you are getting. Upon doing this 5 minutes later £22 came out . I immediately asked for a refund and cancelled my account , couple of days later I received £6.90 as a refund but then they took a further £44 out of my account which has taken me overdrawn - I am still awaiting a refund and who knows if I will receive it . Definitely don’t recommend this site .

Desired outcome: I would love a refund for everything apart from the 0.99p as I agreed to pay that . If I knew they would take what they I wouldn’t of signed up at all .

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8:50 am EDT

Flirt.com A married man

You have a married man on your site and he's on the Government Watch List and he lies about his location and date of birth and he's been doing this behind my back and this is cause for a divorce

Please feel free to contact me for additional information

Also I don't like to be disrespectful

You can email me at [protected]@gmail.com for more additional information about this man

Desired outcome: Removal of profile

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1:36 am EDT
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Flirt.com Took payment after I cancelled

I subscribed to Flirt back in April of this year for a month, which was unknown to me as I had selected for a 1 day trial but ended up somehow paying for a whole month.

I phoned them up about this and was told that it was my fault that I had subscribed to a month and that there was no way their website would allow me to do it unwittingly which is false.

Fast forward to the end of the subscription period in April and the month that I had paid for ran out on May 10th which was fine. I had emailed customer care about having the account closed down which they didn't do but that was fine, I wasn't paying for the premium features. Today (26/5/23) however I received a notification from ApplePay that £42.94 had been taken from my account. I did not authorise this payment and have emailed their customer services about it but won't get a reply from them. They have also deactivated their phone number that I previously called on.

Desired outcome: I want my money back. I would like my money back, an apology from the company and the account in question to be deleted but even getting the money back and the account closed would suffice.

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5:37 pm EDT
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Flirt.com Unauthorised subscription of 1 month.

Hello,

My user email on Flirt.com : [protected]@lyft.live

I have wanted to try this website that popped up on my Facebook and i did sign up for a 1 day with 0.99 Eur. I did soon realise it was a scam website and did not want to use it anymore so I tried to cancel the subscription too. A day later (today) I saw that they have automatically charged me for 1 Month subscription which I never signed up for nor as per their own billing policy it has to be 3 days. I am attaching all the relevant screenshot of my original subscription of 1 day and their rest of the fraudulent extension that they charged my card without a legitimate reason. I regret using a non standard website.

Please help me refund my my 49Eur and close my account as it doesn‘t let me close the profile without cancelling the subscription, which also never really closed the first time i tried to cancel it yesterday. I have already cancelled my card with the bank and reported for a charge back.

Kind Regards,

Desired outcome: 49 Eur are refunded and profile account is closed and my data if any is deleted.

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Update by Qwer13bdehwud
Jun 15, 2023 8:01 am EDT

Finally I went to the support section of the dating website and stated all the facts and raised a support ticket for refund and I just got back my money! Hope this helps some of you too.

Update by Qwer13bdehwud
May 24, 2023 5:41 pm EDT

Attachments included

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12:19 pm EDT
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Flirt.com I want to delete my account

hello first of all i want to delete my account but i can't even login because says you will recive an email but never arrives second you're taking my money every single day and i can't stop it the only thing i want is to delete my account and recive my refund nothing else this app it's just a scam that i don't know how i even opened it anyway i'm waiting a response from you thanks

Desired outcome: please refund

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1:17 pm EST

Flirt.com Fraudulent use of card

I’m having fraudulent use of my card twice now Sunday 5th march and Tuesday 7th march I Barclays Bank contacted me Sunday and cancelled my card and the transaction was declined and a new card issued

Again today you have tried to take another amount from my account for £48.71 again Barclays fraud team detected this and declined the payment I’ve just rang them again and they gave me the information to this site and what to do I don’t know how you have my bank details or if someone else has used my card I don’t want to be a member of any sort and want you to stop trying to steal money from my account please I suffer with mental health issues and this is causing me a lot of anxiety

If you need to contact me to resolve this issue my email address is [protected]@hitmail.con

Thank you

Desired outcome: Stop trying to take money from my bank I have not authorised this and have no idea how you have got hold of my bank details I am not a member of any dating sites and if I did choose to be a certainly wouldn’t pay for it

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Update by Anthony Cullen
Mar 07, 2023 1:36 pm EST

On Sunday 5th march flirt.com tried taking £49.14 from my Barclays Bank account which the bank declined and contacted me saying fraudulent transaction they also took £1.02 from my bank which was successful the bank cancelled my debit card and issued me a new one which I’m yet to receive today 7/3/23 they have tried taking £48.71 again from my Barclays Bank account

I have no idea how this company has my bank detail’s I haven’t signed up to any site I’m very poorly with bad mental health and this has caused me significant anxiety and distress I’m unemployed and petrified that this company is going to steal all my money I need to somehow get flirt.com to stop trying to take money from me I don’t use dating sites and have no idea how this has happened please help me put a stop to this my email address if you need to contact me is anthonycullen1974@hotmail.com which by the looks of it has possibly been used fraudulently to

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4:22 pm EST

Flirt.com Payment

They have took money out of my bank and I have email them about it and getting no where with them and I have avg on my laptop and it stop me from going on so they said I could have a one extra month bouns and I have told them and I want my money back it was the 20.1.23 and I e mailed them when I had seen that it had gone out I have sent all the wanted

Desired outcome: please refund back my money to my bank they have my card number to send it back

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Update by steven smith
Jan 24, 2023 6:31 am EST

I had a membership with them in September last year and I had cancelled and no money was not took out off my account until this month and I have emailed them that I want a refund back to my bank account and they say I'm still a member with them but if I was still a member with them why as now money gone out of my account for the last three months and they keep sending me email when it's been cancelled with them I have been on to my bank about it

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