C-Date
complaints

C-date demanding £ 49.90 from me and threatens me that the case will be passed to external debt collection company.

I paid everything regularly and on 09 of October 2023 I decided to cancel my premium subscription. And then surprise ! there is no way to do it on their website even if they say otherwise !

So without having any other choice I sent them email with cancelation (attached) of my premium membership and blocked any further payments from my bank account.

Of course no reply to my email (expected) and now they are trying to force me to pay for November and if I would not do it they will send debt collectors !

I am not going to pay a single pound for something I am not using and I expect immediate closure of my account with deletion of all of my private info.

Andrzej Rusin

[protected]@wp.pl

Wishing to Cancel my Premium membership. I've tried going through the app which states I can't change the status of my membership because payment hasn't been processed, eventhough its clearly been taken from my bank.

FAQ says to go to the homepage and fill out the online form, can't seem to find it anywhere so mostly likely doesn't exist.

Full of bots and a waste of money.

I used your app for one day.

I canceled my membership.

A month later you charged my account.

I raised the issue with my bank. I provided.

They asked for more details.

They refunded me and closed the case.

a few months later I received mail from Themys & [censored] Rechtsanwälte GbR

like my membership is not canceled.

And they are asking me to pay more than 200 Euro.

I was under the impression bank solved the issue with you and the case is closed.

I don't know any details about my membership because that was like 7 months ago.

I just want you to stop sending me these emails as? I can see this is a widespread issue with canceling membership on your site.

Can you please help me to resolve this issue?

[protected]@gmail.com

I signed up to this site a few days ago and paid for premium to send messages. Apparently, the women that aren't bots don't have to pay. Now I'm trying to delete my account and unsub to the premium fee but I can't, there is no unsubscribe to premium option and if I try to delete my profile it says in red letters "We’re really sorry a deletion is not possible right now. Please contact Customer Service to help you: [protected]@c-date.co.uk". So upon emailing them I'm stuck in an endless, never happening ticket line.

I've also now read that people are being charged extortionate amounts while waiting for their subscription to be cancelled

I am getting emails that pay that much . For what? Just for nothing i seen site and signup then i seen lots of wiew against them and they rubbed lots of people but where s , S - 40 and act 1970 no one can force you to pay any payments,

Provide me payments proof that I made 1st then explain me.

That's all making money with fraud and innocent people are paying them for all fake profile and robot auto text system.

Basically this c date web site playing with people emotions and hurting people's feelings which is no good at all.

If I receive next any email about any payments I will definitely take action against them.

I have emailed e dates previously I ask them to cancell my subscription and stop taking 40 pound month from my account they have continued taking it they haven't responded to my email they are fraudulently taken 40 pound a month from my account which is very wrong as they do not have my permission I cancelled my subscription after the 3 day trail they didn't respond I want the payments taken refunded to my account as this is fraud I have spoke to my bank aswell if anymore money gets taken by e-dates my bank will open a fraud inves6agaist e-dates many thanks Ricky maclean

Got a bill via email from Themys&[censored] stating that I should pay €170 for a dating site I didn’t register at and never heard of. The name of the person under that email doesn’t exist on the internet and I also don’t pay money to people I’ve never seen (after being involved in an investment scam a while ago I became very careful). I never signed any contract, don’t even have an email from that dating site for a subscription. Clearly another scam. They use scare mongering tactics and probably some people fall for it and that’s their existence. Don’t pay these criminals.

I have attempted to cancel my premium membership as this site is nothing but bots and fake accounts, the help option describes in detail how to do this by completing an online form on their homepage, however as far as I can tell there is no homepage. I understand that companies don't want people to cancel subscriptions but to make it practically impossible is unethical.

Within the cancellation period of the premium membership, sent a few mails which appear to be getting ignored and no response from C-date. Have cancelled any recurring payement in advance, trying to get this cancelled correctly but no response at all….

https://uk.trustpilot.com/review/c-date.com#

Terrible reviews posted potential scam website…

No on lone cancellation available different e mail addresses across various forums.

I have signed up on this fake account filled dating site as a premium member for an inital payment of 9.90 one month ago. As of this morning they have charged me 39.90 and there is no way it seems to cancel payments, with the websites cancellation page not correctly loading. I do not need this service or want any account with them and a 39.90 charge is astounding, i do not remember this being something i opted for.

I have not used the account to great length aside from the first 6, (because its useless and accounts are all fake), from looking online now I have found out it's a total scam and I have apparently signed up for ongoing payments and I am very annoyed. I am adamant that I want to be removed from this site and to have no other payments leave my account going forwards. I have no use for this scam site with fake profiles and want my 39.90 back!

huge waste of time and frankly outright robbery, situation needs addressed and money refunded

So my account was blocked after I forgot I had an account with you and I had a new bank card delivered, obviously I racked up a dept which after a month I got an email saying I needed to pay, I payed this and have email confirmation of doing so I did this over a week ago but my account is still blocked and I wish to cancel my subscription so I don't incur any more charges, I sent an email when I paid this debt and have only today had a reply saying that you are no longer handling the case an external debt company you have taken a week to get back to me which is not good at all as all this time I could be racking up more charges which I'm not going to pay as I wanted to cancel over a week ago, please can you sort this out.

On 10th of August 2023 I signed up on this alleged dating site as a premium member for a period of a month long trial. During the first week I began to realise that none of the profiles were real, as absolutely none of the persons concerned would not answer anything at all. Now I have found out it's a total scam and I have apparently signed up for ongoing payments and I am livid. I am adamant that I want to be removed from this site and to have no other payments leave my account. I don't know where to turn as after several email attempts that seem to have been sent as automated emails only. Is there any way to get out of this scandalous predicament? Please Help

I have been trying to cancel my subscription but it's near impossible.

All the provided links are not working and customer service not responding.

This apparently a frud company.

I have read lots of other reviews and all agreed that it was near impossible to cancel and this site kept withdrawing money from gheir accounts.

I still don't know to cancel the subscription or who else to contact but I am very willing to defend my rights and I won't let them take mh money

Hello,

I registered today on this site but I immediately realised something looked weird as i was not able to easily stop any further payments related to auto renewals. On the email i received they mentioned an online form for cancellation which i can’t seem to find. I have already sent 2 emails to service @ c-date.co.uk asking for my subscription to be terminated as i do not wish any auto renewals.

I’m posting here as well as I want to make sure it is noted that i am immediately requesting cancellation of this subscription.

I have tried to contact cdate directly but there has been no response.I was wrongly informed by the website that it was £7.99 for 6 months but they charged me £191.

This has left me completely without money, I'm a single dad with my two year old daughter and will struggle this month without any money and be able to put food on the table.

I want my premium subscription cancelled and refunded part of the money, you can cancel my account straight away.

Obviously coming on here I can see I'm not the only person scammed by this company.

Like many others here, I signed up for a reduced fee and after being dissatisfied with the app, I sought to cancel my account and any further payments. However they intentionally make cancelling virtually impossible in order to extract more money from you. A much higher payment was then taken from me despite not using the service and after I had requested my account be deleted. Ultimately I blocked any further payments being taken via PayPal.

Now I am receiving emails from a debt collection agency on behalf of C-DATE. I have informed them that they will receive no money from me and you only have to Google this company to see they are completely fraudulent.

Looked ok and signed up , but cancelled subscription a few days later as didnt seem very good and didnt want following month to be automatically charged . Tried to follow instructions to cancel and sent mail to confirm and didnt hear or recieve any kind of contact from them and assumed all was well. Found later id been charged a full premium fee which they said the payment hadnt gone through and lower payment so got bank to block payments . Went through torment due to mothers agonising death and affairs , then started getting debt collecting letters from a firm in Germany. Standing , currently at €303. This was from my couple of days with them in February 2023 .

Hello,

I got the month membership on impulse and want to cancel. I have already emailed the service team that got back to me and said rather cancel using the form on their home page, for which there isn't one. The had a fax option like wtf or to send a letter that's likely to get "lost". Not only that but when signing up, theres nothing that says that you will have to cancel 7 days before you actually want to cancel.