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Vacation Clubs Complaints

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Villa del Palmar Cancun Luxury Beach Resort & Spa / Timeshare

Jeannie windus on Nov 16, 2017
We have never visited this resort but instead exchanged with other clubs within the Universal brand. We have paid timeshare dues for over 10 years. We have had some financial issues due to family illness and needed to release our timeshare. I apparently just missed the deadline for the...

7ContinentsTravel / scammers

Phil Retall on Nov 10, 2017
Stay away if you don't want to be taken advantage of. Stay away if you don't want to risk your money. Stay away if you don't want to be charged several times for no reason. These jokers are scammers. They charged me for a different room I have never booked. It was more expensive than the one...

Unlimited Vacation Club / we were misled, misinformed and uvc is unethical company

ekaterini on Nov 7, 2017
Unlimited vacation club - We were misled, misinformed and they misrepresent the real uvc which is a scam Oct 2017 As soon as we got there we were bombarded with request from unlimited vacation club to attend one of the 90 minute sales, they promised no pressure.,. Yea right!! Nothing...

Yahoo! / flickr

yahooisbollox on Nov 7, 2017
So I cant remember my password, and your crappy way of recovering my account means I GO Round and round continuously being told 'uh oh there is a problem, try again later' - I need these emails and I find your recovery service utter [censor] garbage... my email address i...

Marriott Vacation Club / timeshare

Tapana40 on Nov 6, 2017
Marriott Vacation Club is BY FAR the worst investment I have ever made. I 'own' a unit at Marriott Desert Springs in Palm Desert, CA. I paid-off the mortgage, so have no monthly principal / interest. Even without a loan payment it is a horrible investment. Between the 'maintenance fees'...

Worldmark By Wyndham / travel services

JimMcF on Nov 3, 2017
Worldmark by Wyndham commits sales fraud. We signed a contract with them and paid over $3000 for a weeks vacation at one of their resorts. They were trying to sign us up for a timeshare, and we couldn't at that time. They told us they had an alternate plan that allows us to try it for...

Unlimited Vacation Club - Breathless Punta Cana / no actual contract received after joining in june 2017

Greenbean527 on Nov 3, 2017
My friend and I were talked into joining the Unlimited Vacation Club at Breathless Punta Cana in June 2017. We put down deposits and agreed to have the monthly payment taken out using one of our credit cards. Once we got home we never received a copy of any of the paperwork that was filled...

Ice Rewards / false advertisement

Franklin Cuello on Oct 27, 2017
I recently purchased this membership while on vacation in Cancun. It was a package deal with a timeshare at Krystal resorts, however, I was mostly interested in the ICE rewards program. At the presentation, I was shown thru an app jaw-dropping prices on airfares and hotels, which would cut...

Vacation Hub International (VHI) / vacation hub international - travel

Anneke Brits Greyvenstein on Oct 26, 2017
Tempo Travel is the nominated Principal Member ? 501042: Russel Watson sold me the membership because I am a tour operator and my membership guest certificates could be used for my clients. When I tried to make a booking I was informed that only friends and family members could use my...

Vacation Hub International (VHI) / corrupt people & company

Johann Van Antwerpen on Oct 24, 2017
We were coerced into joining a presentation with the promise of a free Holiday & no strings attached from Lowena +2761 364 7848, Company called Explora Bran, confirmed by Mr Russel the Manager to attend the session at Monage Wedding Reception. This was a second attempt in one year where they...

Capital Resorts Group / complaint resolution

Brice Dimond on Oct 19, 2017
You repeatedly claim to have resolved complaints. However, you have in fact done absolutely nothing. What the public needs to know is that whenever there is a complaint, you may initiate a call (like the numerous cold-call telemarketers who we despise and therefore do not pick up their...

Holiday Services International / vacation

NMChristof on Oct 13, 2017
We paid $2400 for a hotel in Puerto Rico for Dec. 2017; we only found out that the hotel was cancelled when we called on October 9th to check if the hotel would be operating, and they said "oh, we were planning on emailing you about the cancellation." Because our vacation was now cancelled...

Expedia / rebooking flight

Sharron Lee on Oct 10, 2017
I had to cancel a trip for Christmas because I have broken toes and I am not going to be able to do that. I received an airline credit voucher for $1261. Well after 2 1/2 hours on the phone they say using the $1200 credit voucher I would still have to pay $1600 - so $2800 to book a total...

Unlimited Vacation Club / scam lies

ekaterini on Oct 10, 2017
Unlimited Vacation Club- BRI-000759 I tried to cancel within 5 days (as I was told I could)and they just ignored me and let the 5 days lapse. Once they got my money. Justin Mora Guzman ignored my messages and when I tried to have him call me back he didn’t not. I have not yet spoke to...

Country Club Dubai / country club membership to be cancelled

Azam Farooq on Sep 27, 2017
Today is Wednesday, September 27, 2017 and I am writing is to understand my problem for a resolution as soon as possible. I got the membership on Friday Night, September 22, 2017 in Capthrone Hotel Sharjah, but due to mis-communication, uncertain behavior and un-professional attitude toward...

Festiva Development Group / timeshare

VET101 on Sep 26, 2017
My wife and I Purchased a timeshare unit for $18000 on November 27 2015. Every time we try to book a vacation there are no available units any where. we have points we are going to lose we cant use them. Name of sales persons were Steve and MICHAEL 843 357 5247 MELODY 843 357 5223 CONTRACT...

Coral Resorts / quest vacation club

Scammed sc on Sep 25, 2017
We went to a timeshare presentation on September 15, 2017 we didn't go for it so they Sent us to another guy who told us about Quest Travel Club we decided it sounded good so we took it. The guy rushed us through paperwork we played 195.00 down payment. He also said he gave us his cell...

Tim Hortons / concerning billing

Craig Trotman on Sep 14, 2017
I went to one of the Tim Hortons in Dundas Ontario and when I ordered I noticed that instead of 2 each of a half dozen donuts I saw 3 donuts. I didn't say anything because the cashier never gave me a receipt which is all the time. I used my debit card and I use receipts for tax purposes. I...

Marriott Vacation Club / booking marriott marbella call centre cork customer booking

Bob Lamb on Sep 6, 2017
We are owners at Marriott Marbella have been since 2007 Trying to book at Cork customer centre for a year in advance is a complete Customer nightmare We have tried on two consequetive Wednesdays at 2pm first week agent took 16 minutes to answer and this week 20 minutes to answer only to...

Travel Quest, South Africa / misleading sales presentation

czxc on Sep 1, 2017
I attended a Travel Quest presentation on 2017/05/06 in Durban. The presenter spent most of the presentation on their online booking site. Asking us for holiday destinations, then showing us on the live site how fantastic their rates are. This online booking site is what made me buy into...
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