Vacation Clubs Complaints


Cancun Easy Vacation / cancun vacation package

on Mar 7, 2019

Beware with the Filipina Agent in cancun mexico name Chelsea Pangilinan she's a scammer, a big lier she charge our credit card twice without informing us. And pretending that she did it accidentally. She also scam my friend she's using other name Ashley just to hide her identity. She...

Leisure Vacation Time / 4 vacation package

on Nov 14, 2018

Can you please give me your fax number so i can fax it all to you. I don't know the computer so i can't do all the forms required. You can get me at this email or my phone [protected]. This company had taken my money and have not given me the 4 vacations promised. The girl who did the...

Royalton Jamaica / travelsmart vacation club

on Oct 23, 2018

My husband and i travelled to Royalton Jamaica and bought into their vacation club.It has been the worst decision made. First of all the vipconcierge email address provided takes forever to respond to a query. We attempted to use free certificates issued for stay at the hotel and was told...

Travelsmart VIP / membership

on Aug 29, 2018

We were sold Travelsmart membership for 15 years when we were vacationing in one of their all inclusive resorts. We were told the membership covers all costs in their resorts. We tried to read and understand all details in the contract. However, they are scam artists and the contract i...

Travel Services International / travel discount membership

on Aug 28, 2018

Attended a presentation in Charleston, SC for TSI stating the membership offers savings of 40-85% off retail pricing found on other travel sites. Made themselves out to look like they are accredited with the BBB as well. Once I gained access to the site the savings promised are in fact not...


on Jul 7, 2018

Just as others this company took the three timeshares but somehow the third one would not acknowledge that they were sold to the above company. Unfortunately, my partner has died and I am unable to find the papers of sale. I do not want to be held responsible for this and need to find help...

Worldmark Las Vegas - The Boulevard / my entire experience/poor service/poor maintenance

on Jul 3, 2018

I booked a stay at the Las Vegas Boulevard property. June 25 to June 28, 2018. It was the WORST experience I have ever received at a Worldmark Resort in over 15+ years! -Muddy hand prints on door knobs! -Old (kids) flip-flop (dirty and muddy)lying in the bathroom! -Cigarette butts on the balcony...

Diamond International Resorts / timeshare

on Jun 11, 2018

We are paying annual fees, and there are no available bookings any time of the year we want to go. Basically fraud, indicating you can take vacations at properties they list on website but after every search the website says no available dates. The consumer protection bureau should...

Vacation & Timeshare Rentals / user scam

on Jun 5, 2018

On this site is a timeshare rental offer for the Kaanapali Beach Club in Lahaina, Maui. The owner is listed as "Chase". We communicated with him and made an offer which he accepted. We were an extended family needing additional units and he said he had a second one available. He told us to...

Hill Country Resort / purchased one week package

on Mar 14, 2018

This place is a rip off what ever y'all do plz do not do any business with them they just wanna take your money. I bought a 1000 week stay back in 2015 and I didn't think it had an expiration date on it cause it wasn't explained to me and finally I decide to book a stay this year, and they...

Member Travel Services / services, refunds, rebates

on Mar 2, 2018

We cannot do a mass email because not every member is waiting on a rebate so we felt that would be confusing to those members. Mass emails are either all or none. He is out of the hospital now which is why rebates are beginning to be sent this Friday. Unfortunately, he did not have a plan in...

Holiday Services International / vacation

on Oct 13, 2017

We paid $2400 for a hotel in Puerto Rico for Dec. 2017; we only found out that the hotel was cancelled when we called on October 9th to check if the hotel would be operating, and they said "oh, we were planning on emailing you about the cancellation." Because our vacation was now cancelled...

Travel Quest, South Africa / misleading sales presentation

on Sep 1, 2017

I attended a Travel Quest presentation on 2017/05/06 in Durban. The presenter spent most of the presentation on their online booking site. Asking us for holiday destinations, then showing us on the live site how fantastic their rates are. This online booking site is what made me buy into...

Beyond Experience Vacation Club / vacation club

on Jul 20, 2017

When we signed up for Beyond experience at the Royal Playa del Carmen we were promised deep discounted hotels. To get us to sign up Jared and Tomas promised us that by using their concierge we would only pay for taxes and fees when we booked hotels. However, after waited 35 days to get my...

Lifestyles Holiday Vacation Club / membership practices-fraud

on Jul 8, 2017

I strongly encourage anyone thinking about purchasing a membership to Lifestyles Vacation Club to reach out to me as I will either sell you my Premium Platinum Package at a rock bottom price or explain why you should not consider purchasing this membership in general. I have made multiple...

My VIP Vacations / unethical; failure to disclose material facts about their vacation offers

on Jul 6, 2017

They will call just about anyone and offer what they claim is a deeply discounted 4 day and 3 night vacation to Las Vegas and a few other cities. They say they make this offer because that is how they advertise and that they hope you'll tell your family and friends about their travel service...

Panaromic Holidays Magic Holidays / 25 years holiday membership

on Jun 29, 2017

I paid 413000/- to magic holidays group of panaromic holidays. I did not use a single vacation and realized that it is not at all worth to lock 413000/- with this company as they are never able to book hotels as per our demand. plus we have to pay amc (annual maintenance charges) which wa...

Sapphire Resorts - Geo Holiday / Misrepresentation and deceptive sales tactics

on Mar 14, 2017

My wife and I have owned Timeshares without major complaints but Sapphire Resorts, Jockey Club in Las Vegas is one of the poorest decisions ever made. They lied about benefits and value of Jockey Club and the lack of value of our other timeshare (deeded). They offered to instruct us in the...

Villa Del Palmar Flamingos, Nuevo Vallarta / Deceptive selling practices

on Mar 14, 2017

On April 2015 as I was vacationing to Villa Del Mar in Pueto Vallarta, I attended a timeshare presentation at Villa Del Mar Flamingos in Nuevo Vallarta. I was told I could use my Maine timeshare as part of my down payment for the Nuevo Vallarta property. After a “free” breakfast and...

Prime Alliance Holdings / Timeshare resale

on Jan 25, 2017

The agent in Cabo, MX, for Prime Alliance Holdings (PAH) is Punta Resorts also known as Vacations Los Cabos. They agreed to purchase my Pueblo Bonito ownership points for $34, 900 (USD). However, the sale had to go through their escrow agent in Cleveland, OH, Prime Alliance Holdings. Punta...

Andrea Werner / Starpoint resorts, geo-holiday

on Jan 23, 2017

I have NEVER received any of the Free gifts that They promised. They issued credit card vouchers that were never good. When I di use the Time share once in Israel, It was not what I was promised and was like a youth hostile and anything but nice.I have been paying on my time share for many...

Mr. & Mrs. Sandy / Lifestyle vacation resorts

on Jan 3, 2017

I have just finished reading lifestyle vacation resort... Complaints. My husband and i made thaw worse mistake anyone could make only Because we just happen to be honeymooning on this resort. These liers Leaches ####bag sales rep. They have stole over $50, 000 on a vacation Membership from us. I...

[email protected] Reply / Told one thing but then found out the real story

on Dec 28, 2016

We are owners of Bluegreen and my problem is that there is hardly in resorts in the area of Louisiana. Back in Oct, 2016 I was sold a 2 night owner getaway for $59.00. I was told that I could use it in New Orleans, that is the only reason I bought it. When I got the letter they had u...

Fantasea Resorts, Atlantic Palace / Timeshare presentation and gift scam.

on Oct 24, 2016

I “won” the Fantasea Resorts gift package and, unfortunately, wasted a nice weather day at their presentation yesterday. What a shame that they are allowed to prey on people with their timeshare scam. Luckily my wife and I are not weak and were able to stand up to the high pressure, nasty people...

Velas Vallarta Investments Property / Shark sales unethical behavior

on Sep 11, 2016

I should know better!!! I was getting of my flight in Puerto Vallarta when I was approach by a lady asking if I need a taxi and put in front a desk. Okay, thinking it was a regulated taxi requirement in the airport I approach the desk then I was explain if a take a tour of one of the... / I was robbed

on Sep 5, 2016

I was robbed by staynholiday. The most terrible experience I had in my life. I was simply robbed! They promised me that i'll be a platinum member with all 10 villas I am managing. They promised me that i'll be 100% satisfied with cooperation work and bla bla bla...In case i'll be...

Priority Service Commercial Brokerage LLC / Holiday membership - deceiving customers

on Aug 29, 2016

I have taken the membership on 12-Sep-15, which I have paid half of the amount. I have made the required payment for this, which is why I received the membership card, Where in I enrolled for domestic travel membership. And I was told the amount is valid till 2 years, which is ideally...

Villa Group - Villa del Palmar Flamingos / Villa del Palmar Flamingos Timeshare

on Jul 7, 2016

Please stay away from this timeshare. I was given false information from everyone I came in contact with. When I decided to cancel I found it incredibly hard. The address does not contain a zip code, emails are unreturned and fax numbers are busy or have no service. Please spare yourself the...

Smokey Mountain Getaways Club in Pigeon Forge, TN / Get away vacation packages and membership fees.

on Jul 1, 2016

Obviously they pulled a great scam on hundreds of people. I am one of many customers that agrees that their customer service is terrible, they do not answer their phones and I can no longer access their website. They also lied about providing lower prices than timeshare companies. When in...

TravelSmart VIP Vacations / Travelsmart points

on Jun 13, 2016

We were in Jamaica in November 2015 for a lovely 10 day vacation. On the first day, we were approached by some very nice people, and they promised us a free 5 day vacation if we had a meeting with them. We obliged, they spoke to us, and they made it seem as though if we used our...

Lifestyle Vacation Club / LifeStyle Vacation Resorts

on Apr 5, 2016

This company is a bunch of crooks. We went to Cancun and stayed at the terrible Grand Oasis Palm, part of the vacation club. From first day they chased us for a club membership (their wording for timeshare) and promised tickets to Spa and WiFi access. We did the timeshare (2.5 hrs a...

Divi Vacation Club / Unethical practices

on Jan 31, 2016

Purchased into the Divi Vacation club in Aruba in July of 2015, to date I have not received any membership information other than a payment book. Emails go unreturned, I was promised by phone that I would have the information resent. It still has not been received. Not to mention the...

Beyond Experience / Luxury Concierge Service

on Jan 7, 2016

The Beyond Experience Luxury Concierge Service in The Residences At La Vista is a scam. That loser James Fawcett and his band of timeshare criminals tried to sign me up to this travel club with promises of cheap vacations and savings. I just went online and saw the BS for myself.

Beyond Experience / The residences at la vista luxury concierge service

on Jan 6, 2016

The Beyond Experience ( is a scam they target guests of the hotel (The Residences At La Vista) and promise them cheap vacations in good resorts and viable investment options. It's all a fraud you won't get anything but ripped off. James Fawcett is the...