Baymont Inn & Suites Complaints & Reviews

Baymont Inn & Suites / I was charged for a room I did not reserve..or use!

Oct 11, 2019

My family and I stayed at the Baymont on Battlefield in Springfield Mo Friday October 4th.. I reserved four rooms on my credit card. Upon check in, two of the rooms were paid for my my children, and two of the rooms were to be charged to my card. Upon return home, I noticed I had been...

Baymont Inn & Suites / the room they gave us for the night

Oct 11, 2019

This is the 2nd time I have made the same complaint. I haven't heard anything back from anyone. My sister and I checked into Baymont Inn and Suites in Goodlettsville TN on 9/30/19 . When we got to the room and pulled down our bed both beds sheets, Blankets, pillows were soaked like they...

Baymont Wyndham, Jackson MS / room/facility

Sep 24, 2019

Upon my arrival on September 21, 2019 I pull into the parking lot and there are motorcycle's everywhere. I had to park on the outer lane just so I could check-in. There was barely anywhere to park I barely found the spot I got. Upon check-in we had to walk around the bike's just...

Baymont Inn & Suites / bed bugs in room # 222 and poor customer service skills

Sep 19, 2019

Good afternoon All, My name is Ms. Stephanie A. Pinkard and I'm writing this letter because I was a guest at Baymont Inn and Suites - Davenport, Iowa Room # 220 this past weekend, 14 September 2019. On Sunday, 15 September 2019, prior to checking out, I woke up and began making up my...

Baymont Inn & Suites / baymont by wyndham lawrenceburg july 23 to july 26 2019

Sep 16, 2019

Baymont Inn & SuitesOn July 23, 2019 Steve & Lorri Colyn email ... [protected] phone [protected] We checked into Room 218 and 216 there were 2 difference couples …. ALL THESE PROBLEMS OCCURED 1. TV's not working no remote on seconrrcd TV 2. Wetpaint (just finished being painted only 30 min before...

Baymont Inn & Suites / bed bugs

Sep 09, 2019

Baymont Inn & SuitesRooms 423 and 424 bed bugs company has not treated. Guest complaints of being bitten Housekeepers do not chnge the sheets. Reginal manager is more stuck on sleeping with the front desk clerk. Night front desk ian is constantly getting high and eating cookies.. There was a couple good...

Baymont Inn & Suites / hotel

Sep 01, 2019

Upon arrival there were wet towels outside of the entry door. The outdoor walkway concrete is a fall risk with cracks and areas crumbling. In the lobby we witnessed the male manager/owner in a verbal argument with a female customer, who warned us not to stay at this hotel. Our first...

Baymont Inn & Suites / Roaches in room/ swimming pool chemicals/ did not get room cleaned

Sep 01, 2019

Baymont Inn & SuitesI rented a room at the Baymont inn and suites in Crestview fl on 8-30-19 I paid 142.00for the night, when we was laying in bed, there was cockroaches crawling on the walls and on the bed. On 9-1-19 I rerented the room and took my 2 sons swimming in the pool and the pools chemical level...

Baymont Inn & Suites / hotel was so horrible.

Aug 20, 2019

1st room we thought was OK until I pulled back the blanket and under it was a whole family of gummy bears. They were under the bed and on the floor I was scared 🤣. Room 2 we thought was OK until we decided to watch TV. It was stuck on the Weather Channel. I went to close the curtains and...

Baymont Inn & Suites / overpriced stay for two nights at this property

Aug 15, 2019

Friday, August 2, 2019 and checked out Sunday, August 4. First impression of the Baymont Inn at Waterford, WI: employee smoking out front sitting on a bench that is about to break (I sat on it myself waiting for a ride). The ash tray is filled with cigarette butts. When entering the...

Baymont Inn & Suites / baymont by wyndham located in flint, michigan

Aug 11, 2019

This hotel was in a decent location and was clean. After about an hour of check in, we witnessed water pouring out of the bathroom light fixture! We went to the front desk to tell the lady that was working, and she said that this isn't the first time that it has happened. We asked for...

Baymont Inn & Suites / unauthorized charges

Aug 06, 2019

Baymont Inn & SuitesManger Ashish Patel made an unauthorized transaction of $228 to my debit card on August 5. He also entered all of my information (name and address) incorrectly in a seeming attempt to thwart my efforts to retrieve my money. He is conveniently unavailable to correct his error. I did...

Baymont Inn & Suites / room smell and lack of cleaning

Aug 03, 2019

Baymont Inn & SuitesI typically don't have problems with hotels I hook when traveling however I couldn't let this lack of housekeeping get by without a complaint. We were visiting for a football tournament and this particular hotel was chosen for the team to stay at. Upon checking into my room there is a no...

Baymont Inn & Suites / everything

Aug 02, 2019

Baymont Inn & SuitesI would give it 0 stars if possible. My wife and I checked in a little after 7:30pm on July 24th 2019. They say that this is a pet friendly hotel but they made a comment about our service dog. So obviously they aren't very pet friendly. There was very little toilet paper. There was a red...

Baymont Inn & Suites / maintenance issue

Aug 02, 2019

was in pool area and was really hot. tried opening doors/windows but due to poor maintenance they were VERY hard to open. had the desk person helping also. a person was pulling on the door and fell on the table where my glasses were, damaging them. there is video of this. brought to the...

Baymont Inn & Suites / service

Jul 31, 2019

We got there on July 27th. Should have been up to check in by 2 pm. Unable to check in—- rooms were not clean yet. Finally got keys after 3pm. Got to room-keys did not work. The kids got in pool. I took them out -pool was not clear like it should have been. Went back to room to give them shower...

Baymont Inn & Suites / room and complete hotel at 419 suedberg rd. pine grove pa.

Jul 31, 2019

I will try to be brief. The whole place was disgusting, there was a notice on door that I spotted after paying that it was being redone. Rugs all stained sticky rails, doors counter you name it. up 2 flights of stairs and to the right was a black hall way with big sheets of plastic all...

Baymont Inn & Suites / everything

Jul 31, 2019

Baymont Inn & SuitesThe hallway was leaking on my way to my room, iron was missing, bedside lamps didn't work, shower was disgusting, hole in the bathroom wall, no comforter on the bed, refrigerator was broken.. it was the nastiest place I have ever seen . I will never stay here or any other of these chain...

Baymont Inn & Suites / cleanliness

Jul 29, 2019

Baymont Inn & SuitesMy most recent stay at a Wyndam hotel was by far the worst. I checked into the Baymont in Jacksonville, N.C. for one night for a promotion ceremony the next day. As someone that travels often and has stayed at several Wyndams, this is by far the worst hotel I have ever stayed at. Being...

Baymont Inn & Suites / compensation for my inconvenience

Jul 24, 2019

My name is Renae, I was your guest at Baymont Indy East location, from the 19th of July to the 21st of July. Our group of 10 have been annual customers of your hotel for years. Myself for the last three years.  I checked into room 304 on Friday night to discover that the toilet was not...

Baymont Inn & Suites / hotel stay in flint michigan

Jul 24, 2019

Baymont Inn & SuitesWe checked in on friday 7/19/2019.Comfim number 81882ec024516. Upon arriving we were greeted well with the staff, but we were notifited that the elevator was out and that we would be having to use the stairwell. Thats where this gets bad. My 28 year old son is handicapped, stairs are not the...

Baymont Inn & Suites / hotel

Jul 23, 2019

I have never NEVER been so disgusted by a hotel.Staff was horrible. Suppossed to be non smoking but was obviously not! Smell made me have an asthma attack. No air in the room finally got moved at 10 pm at night to to another room. there were pee stains on the mattresses. The other guest...

Baymont Inn & Suites / all around experience I want a refund they refused to give me one

Jul 21, 2019

To start with the pool has been supposidly down and out for renovations for 4 years thats not ok and completley crazy 2nd being charged for a companion animal/ service dog was complete crap too legally that cannot be charged for and i got charged over 30 dollars for my service dog very...

Baymont Inn & Suites / clean room

Jul 13, 2019

My truck broke down so I was forced to spend the night in Longview. The wrecker driver dropped me off at your Baymont Motel and I was assigned to room #130. When I opened the door I found many roaches and when I checked the bed it was full of bedbugs. I went to the front and they gave me a...

Baymont Inn & Suites / customer care case #: 4255870; siteid: bu-49521 bu-49521

Jul 07, 2019

Please see email I sent to General Manager Mr. Faruqi, Thank you for your prompt response. I understand that you want to have a property that encourages return guests. I do appreciate the pleasant and courteous nature of your employees. I do think that for the money I paid I should have...

Baymont Inn & Suites / bad experience, kalamazoo east

Jul 04, 2019

Baymont Inn & SuitesOur stay at Baymont East Kalamazoo, Michigan 6/28-6/29 2019 We are Larry and Sue Willis, 73 years old. We are retired and travel often. We are Wyndham Rewards members (#[protected]). We were traveling to Kalamazoo from East Peoria, Illinois for a reunion. Upon arrival, I noticed the pool...

Baymont Inn & Suites / manager sexual favors

Jun 27, 2019

Hi my name is Luis I am writing to tell u about a manager her name is Amy Mcnabb that is have sex for money in your room $50 for oral and $100 for sex I no from her asking me and my friends have done it this is un professional and not called for and another thing u need to do a background check on her cuz she is a crook theft and will steal anything

Baymont Inn & Suites / hotel

Jun 23, 2019

We stayed in the Mobile, Alabama the room was so disgusting we ended up not staying there. There were pee stains on ths sheets, the room smelled like pee and cigarettes and it was a nonsmoking room. The bathtub had black dirt/mold caked on it. There were holes in the wall. Holes burnt into...

Wyndham Baymont Pinevelle, WY / poor service

Jun 23, 2019

Elevator door would not open on second floor. Broken light in stairwell, light cover lying on floor. Check-in unfriendly. Ran out of coffee at breakfast. Went to tell Mgr on duty, sitting in office with feet propped up. He had no clue what was going on with breakfast. Carts to unload/load...

Baymont Inn & Suites / unclean room

Jun 21, 2019

We had just checked in to our room and I was resting on the bed. The sheets were starting to come off so I was fixing the sheets and almost touched a pair of dirty underwear that was stuck between the headboard and mattress. Thank God I didn't touch them. I called to the front desk and the...

Baymont Inn & Suites / electricity

Jun 19, 2019

We are staying in Lawrenceburg Indiana we lost power but noticed our bathroom still has power so called buddy litteraly 5 rooms down they have complete power in all of there room. Go to front desk and ask what is going on she can not tell me and does nothing to help and now I am sweating...

Baymont Inn & Suites / staff stole clothing

Jun 08, 2019

By mistake when we checked out of the hotel we left some clothing hanging in the closet. When we realized it I called the hotel and the person said she didn't have any report from their cleaning staff about it and they probably just threw them out. We drove to the hotel and were told...

Baymont Inn & Suites / hotel conditions and staff

Jun 03, 2019

On memorial day weekend I booked a room for three nights for a family event. My daughter, who has Parkinson's, was with me. The bathroom was horrible. The shower did not work but flooded the bathroom and there was no hot water. There were bugs, the toilet seat and paper holder were broken...

Baymont Inn & Suites / unauthorized credit card charge

Jun 03, 2019

I had two deaths in th family and my dog had to be put done after twenty years this company has no sympathy. I was charge before the cancellation policy. I was told I could cancel I was given the run around over the phone back and forth listening to lies when they had already gotten my...

Baymont Inn & Suites / stay

May 31, 2019

Baymont Inn & SuitesSo I stayed at your hotel in Windsor, Ct.I already wrote an email previously which I was advised that the manager would be contacting me, whom insulted me by offering a 10% refund from 1 night? $9.00, seriously? She than made it seem like I was lieing and confirmed on wanting to see...

Baymont Inn & Suites / filthy hotel

May 26, 2019

Baymont Inn & SuitesWe had to go a window to check in. The service was awful. When we got in our room there was semen on the bed skirt. Thank goodness we saw it before our daughter sat on the bed. The other bed was filthy stinky and had pubic hairs on the sheet. The door lock was broken, there was dirt all...

Baymont Inn & Suites / room

May 18, 2019

My husband and i are staying at baymont by wyndham, augusta west, address is 629 north west frontage rd, augusta ga, 30907. i am in room 112 we checked in yesterday the 17th of may . we had no phone in our room our refrigerator did not feel cold so we went to our families house today to...

Baymont Inn & Suites / room accomodations & service

May 14, 2019

Baymont Inn & SuitesMy name Ms. Henderson, I was attending a graduation and booked a room at the Baymont Wyndham-Cedar Creek Dr, Fayetteville, NC. acct#[protected], Conf#85099EC024879, 05/10-11/19. (Rm#267). Reserved a (double) "two" bed in room. Given a single King bed & Sofa couch. The room was not...

Baymont Inn & Suites / not clean

Apr 29, 2019

4/26/19 The room was not clean, the floors were very dirty and the walls were disgusting. We were not able to take a shower because it did not look like it had been cleaned in awhile. The breakfast was nothing like the description, the bread had mold, biscuits were hard and cold. Gravy...

Baymont Inn & Suites / appearance of room and property

Apr 24, 2019

My name is Sonya Thomas and I reserved a room at the Baymont Inn & Suites in Savannah GA. I went to check in on April 18th. I did not like appearance of the property or the room. I left on the same day and I was told to call back the next day to talk to the manager about refunding my...