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Baymont Inn & Suites

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Baymont Inn & Suites reviews first appeared on Complaints Board on Jan 3, 2009. The latest review Customer reimbursement based on stay was posted on Mar 20, 2021. The latest complaint no hot water was resolved on May 15, 2011. Baymont Inn & Suites has an average consumer rating of 1 stars from 150 reviews. Baymont Inn & Suites has resolved 2 complaints.

Baymont Inn & Suites Customer Service Contacts

P.O. Box 4090, Aberdeen, SD
Aberdeen, South Dakota
United States - 57401

Baymont Inn & Suites Complaints & Reviews

Mar 20, 2021

Baymont Inn & Suites — Customer reimbursement based on stay

I am 79 years old, booked handicap room for 1 night (March 17, 2021). During the stay I was awakened by the...

CCI HotelsCharged for a hotel stay that I did not have.

I have a charge on my company card from CCI Hotels for Texas. I have never stayed at this hotel and should not have any charges. The charge is for $601 and needs to be removed. I can be reached at Curtis.[protected]@NSG.com or by phone at [protected]. I have attached a copy of the charges that again I did not make and need them taken care of. I am not certain how my card was used when I have never used it in the state of Texas.

Charged for a hotel stay that I did not have.

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    Feb 17, 2021

    Baymont Inn & Suites — Finding drugs related stuff in my room

    This is getting ridiculous now. We stayed at baymont inn in battle creek mi before and had a complaint but...

    Jan 24, 2021

    Baymont Inn & Suites — Customer service/money

    Baymont in Jonesboro Arkansas charged a 200.00 deposit in which we paid no big deal. Next morning at check...

    Jul 20, 2020

    Baymont Inn & Suites — Live rat in hotel room

    I'm writing in regards to an issue I encountered during my stay of 7/17 at the Baymont Inn Corydon...

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    Jul 03, 2020

    Baymont Inn & Suites — The staff and rooms

    The staff are very rude and snobby, plus we where charged an extra hundred dollars for our room smelling like...

    CCI Hotelsfraudulent charge/booking

    Using my cell phone, I went to Baymont.com to book a room. The price quoted was $65/night for two nights. I clicked continue and suddenly the price was $190.24. I immediately responded telling them I did not wish to continue to reservation. I called my credit card and locked it. When I got to the actual Baymont Hotel, they did not know who the third party was who made the booking. They canceled the reservation and I rebooked at the hotel with a different credit card. The $190. charged still showed up on my first credit card, even though the hotel was not paid by them and even though I had locked my card. The invoice even has the Baymont name and photo on it. Apparently "CCI Hotels"uses the likeness of legit websites to scam people.

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      Dec 28, 2019

      Baymont Inn & Suites — payment us currency denied

      I went in booked a room and had $10 rolls of half dollars $80 worth now they all in rolls and they told me he...

      Dec 10, 2019

      Baymont Inn & Suites — bed bugs

      . My sister Was woken up felt like she was being bitten.. 4 huge welp marks/ bites on her of her arm and...

      Dec 08, 2019

      Baymont Inn & Suites — staff service

      I was very disgusted with the staff namely Heather from the start. She was condescending and rude and just...

      Dec 08, 2019

      Baymont Inn & Suites — bed bugs and receipt not given

      We stayed at the Baymont Denver on the night of the 25th November 2019 for an early morning flight out of...

      Dec 02, 2019

      Baymont Inn & Suites — lady named thelma who works at the front desk

      On Saturday November 30, 2019 while in the breakfast dinning area, I was unaware that it was against the...

      Nov 14, 2019

      Baymont Inn & Suites — the room we occupied

      We rented the room in Auburn hills Michigan on opdyke road when we got to the room it smelled like cigarette...

      Oct 21, 2019

      Baymont Inn & Suites — cleanliness of property especially rooms

      The hotel is nasty and disgusting... They have bed bugs and not doing anything about it!!! The cleaning staff...

      Oct 21, 2019

      Baymont Inn & Suites — hotel room and service

      The Baymont inn in Battle Creek is the most disgusting place I've ever attempted to stay they have bug...

      Oct 11, 2019

      Baymont Inn & Suites — I was charged for a room I did not reserve.. or use!

      My family and I stayed at the Baymont on Battlefield in Springfield Mo Friday October 4th.. I reserved four...

      Oct 11, 2019

      Baymont Inn & Suites — the room they gave us for the night

      This is the 2nd time I have made the same complaint. I haven't heard anything back from anyone. My...

      Sep 24, 2019

      Baymont Wyndham, Jackson MS — room/facility

      Upon my arrival on September 21, 2019 I pull into the parking lot and there are motorcycle's everywhere...

      Sep 19, 2019

      Baymont Inn & Suites — bed bugs in room # 222 and poor customer service skills

      Good afternoon All, My name is Ms. Stephanie A. Pinkard and I'm writing this letter because I was a...

      Baymont Inn & Suitesbaymont by wyndham lawrenceburg july 23 to july 26 2019

      On July 23, 2019 Steve & Lorri Colyn email ... [protected]@yahoo.com phone [protected] We checked into Room 218 and 216 there were 2 difference couples ….
      ALL THESE PROBLEMS OCCURED

      1. TV's not working
      no remote on seconrrcd TV
      2. Wetpaint (just finished being painted only 30 min before we checked in)
      got it on clothes and arm
      3. was in there about an hour bad headaches cant breathe due to heavy paint smell
      4 tried to open the windows but the windows are broken and won't open can't expel any fumes

      5.got in the shower and the shower rods broken (got water all over the floor)

      6.can't turn on the fan in the bathroom it's so loud squealing
      7 cant fully shut bathroom door the bathroom door is all falling apart at the top

      COMPLAINED TO MANAGER so they move us in the middle of the night t a torn up room
      8. Packed up and moved us to a new room 103 ...the other couple went to the 3rd floor...still heavy paint smells!!!
      9 IN ROOM 103 debris all over the room from a torn up hot tub. TOOK PICTURES (attached)
      10. TV does not work
      11.floors are not clean (sawdust and wood slivers from the torn up hot tub all over in the carpet)
      12 bathrooms not clean
      no toilet paper no blow dryer.. it's been taken off the wall

      12 boards with nails sticking out of it from the hot tub torn apart

      13went down to breakfast and very little food on breakfast bar...didn't get refilled until after 8am
      14. Sat down to eat and there were bugs crawling all over the wall I TOOK PICTURES!!! (attached) l I didn't notice but later saw them all over the table and then crawling all over me had to get up and take my plate and go clear in another room
      15. Made several complaints to not only the workers but the manager Ron Burton which I was told that I would be compensated for all of the mess he said he would run a credit through on my credit card I EXPECT NOT TO CHARGE ME FOR THE STAY. but that never happened!!!

      16. I have called Ron Burton over six times trying to get this resolved but now he said I needed to contact the corporate office

      I NEED THIS RESOLVED!!!
      Baymont by Wyndham Lawrenceburg

      baymont by wyndham lawrenceburg july 23 to july 26 2019
      baymont by wyndham lawrenceburg july 23 to july 26 2019

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