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Flowers Delivery Complaints

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Light In The Box / order. no.: 1708090924528102

Ja
James Ross on Sep 21, 2017
Tracking number isLX437747361CN : 2x bouquet reallity fern leaf artificial . I hav tried constantly to inform light in the box company about the above named item... I have not yet received this item. Please do not ignore this complaint or you will leave me no alternative to contact...

Bloomex / flower delivery

No
norikof on Sep 19, 2017
We ordered 3 items for our friend's bday. Only 2 delivered. The third one is $75. Horrible, indifferent customer service. They refuse to acknowledge that the flowers weren't delivered. Their livechat customer service is unprofessional, shows zero empathy, and their emails provide no...

Prestige Flowers / Do not waste your money

Ke
Kevin Murray on Sep 18, 2017
I wish I had read reviews before ordering. So many people complain about a late delivery. If I knew this, I would not have an awkward situation. I ordered a bouquet for my mother to be delivered to where she works. I chose the day and comfortable time. They didn't deliver the flowers, even...

Serenata Flowers / Avoid them

Da
David Fox on Sep 18, 2017
I am not going to write long complaints. My problem is that they didn't deliver flowers on time. Not even on the day when they were supposed to be delivered. It was a present for my mom and I was upset when I found out that the flowers won't be delivered. I had to look for...

LBC Express / 8111133175

Km
Kmis on Sep 16, 2017
PERISHABLE!! My items have been shipped last sep 14 and supposed to be delivered by sep 15! Waited until 11pm of sep 15 but it wasnt delivered. Called your hotline sep 16 morning and gets me more frustrated when your agent dropped the call. Maybe because im so pissed and she cant answer...

NetFlorist / non-delivery and very poor service!!

Am
Amanda (Visser) Ulloa on Sep 15, 2017
I have placed an order on 13 Sept 2017 to be delivered as a gift for my son on his birthday. At 17:05 I received an email confirming that my delivery has just left the building and is on its way. As it was a surprise for my son, we have decided to eat in an wait for the gift. At 22:00 he...

Pickupflowers.com / This company is awful

Ma
Margaret Compton on Sep 13, 2017
don't make my mistakes and always read the reviews BEFORE ordering something from any company, not AFTER like I did and regretted it. I don't recommend this company to anyone at all. They confused addresses for some reasons and sent my flowers to a random person. Tried to contact their...

Ferns N Petals / it's a scam

St
Steven Godwin on Sep 12, 2017
I'm from the US but had to visit India during my business trip along with my wife, I took her with me. being at work I decided to make her smile and to send her flowers. Used their service for that. Ordered beautiful flowers and was fully charged. The flowers were never delivered. I tried...

United Parcel Service [UPS] / overnight air

De
DE Heller on Sep 11, 2017
Paid for overnight Air service...Was mis sorted twice and delivered even though asked to return to sender. Then would do nothing to cover the loss for the items damaged inside. sent 8/31/17 overnight, delivered 9-6-17. Clearly customer Service cared not at all that it was mis sorted twice or...

NetFlorist / poor service

Jm
JMonk on Sep 11, 2017
Flowers were ordered as a gift for a special occasion and an email was received to say the flowers had been delivered and signed for by 'Chris'. This raised suspicion as there was no Chris at the address to which the flowers were to be delivered. I replied to the mail querying the delivery...

1-800-Flowers.com / displeased

Ja
Jason on Sep 11, 2017
What's wrong with your delivery on time? It's very important for almost all the people. I wanted my mother to get her flowers on her special day and she didn't. I contacted customer service several times just to make sure that they understood what I wanted. And had to tell my mom about the...

Teleflora / embarrassing!

Ti
Tiffany Bell on Sep 11, 2017
Never experienced such a bad service! What I got was completely different, not like in the photo. The bouquet consisted of several bent flowers and was less than I expected to get. I complained, they offered to take away bad flowers and replace them with a new better bouquet. I thought...

Fromyouflowers.com / never use them

Al
Alex Lambros on Sep 11, 2017
So bad I rarely read reviews. I ordered a bouquet for my cousin's wedding with the delivery on that date that was separately paid. But nothing was delivered. Called their customer service, but nobody piсked up the phone. I emailed them and they answered saying that they would send me new bouquet...

FTD / customer service

Ne
Nels Williams on Sep 9, 2017
My order no. FAC634288. Customer service call on hold with no agent getting back to the call for 23 minutes. The call failed for some reason at about 7:06 central time. That's very poor service! Asked for information about my online order that had procecced and an explanation for the...

FlowerShopping.com / flower delivery

Sh
Sherri M. on Sep 5, 2017
DO NOT ORDER FROM HERE - they didn't even attempt to deliver my flowers on the day they were supposed to. They did contact me to tell me the florist could not prepare the bouquet for the price I paid so I had to agree to pay more. I did as it was a very special birthday. When the flower...

Sam's Club / wedding flowers

Am
AmandaField on Sep 5, 2017
I'm sitting on hold with their customer service as I type this complaint. I have had about 30 minutes since the last person transferred me to their "supervisor" to mull this over and since there seems to be no end in sight to this current round of phone tag between representatives I...

NetFlorist / flowers

Li
Lizelle Goosen on Sep 4, 2017
I placed an order for same day delivery early on the morning of 4 september 2017. At 13:40 I phoned to try and confirm if they would make it in time (Receiver of the flowers leaves at 15:00). Was informed that the driver would do his best. I phoned again at 14:40 getting nervous. Wa...

Giftsnideas / Avoid them like the plague

An
Anna Marco on Sep 1, 2017
What they did is way beyond infuriating. Will I ever order from them? Never. They sent me a wrong item, plus I didn;t get it on time. Called their customer service for nothing, because nobody knew where it was. They promised me it would be delivered and didn't keep their fake...

Serenata Flowers / They avoid customers

Tr
Travis Phillips on Aug 31, 2017
I ordered a Strawberry Sundae bouquet for my mother and chose the delivery option. It was a surprise that she never received. When I understood this I tried to contact their customer service via email, because there's no phone number. But no one answered. I also wanted to leave a message...

Serenata Flowers / customer services and website

Lc
Lcampbell on Aug 29, 2017
I spent an hour and a half on the UK website, which I have used many times before, trying to place an order but the website would not take me through to the payment page. When this first happened I contacted customer services and had no response, but kept trying. Eventually I gave up and...
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