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Flowers Delivery Complaints

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Serenata Flowers / Bad experience

Joyce Horsman on Oct 18, 2017
They have let me down and ruined my surprise! I ordered flowers for my mom's birthday and they scheduled the delivery. I also paid for an expedited shipping. I thought it would give me a guarantee. I was so wrong. In the evening, one day before the birthday party, I got an email stating...

Hyperstreet / payment not received

Nicolette Cullen on Oct 17, 2017
I paid for my domain name on sept 29 th 2017 I continued to receive emails from hyperstreet stating non payment. I have emailed them with copies of my paid invoice and left telephone messages but they continued to send me emails regarding the cancelation of my domain name for lack of...

Delightful Bouquets / internet order number 1224979 requested for delivery on 15/10/2017

Geisa Brocklehurst on Oct 17, 2017
I bought the flowers for my niece 21st on 13/10 at 14.14pm to be delivered before her birthday on 15/10 as you don't deliverer on Sundays. She hasn't received which I asked before because no point to received after her birthday and I asked your custorme service to confirm if or when the...

FlowerShopping.com / Never order from this company!

Slade on Oct 11, 2017
Too bad. Appalling. More than awful. I ordered expensive flowers for my fiance on a special date. Paid extra for an expedited shipping. Decorated everything. And the enormously big bouquet had to be the most important decoration of our little party. And you ruined everything. Because the...

Serenata Flowers / 12 roses

Bev jakins on Oct 9, 2017
Hi I had a delivery for my daughter's wedding anniversary this morning . It was supposedly 12 pink and red roses, but unfortunately she only received 10 . I am not happy about this, I only found out because she happened to say to me, 10 is an odd number to send it is normally 6 or 12 !!!...

NetFlorist / late delivery and bad product

IanC123 on Sep 29, 2017
NetFloristI must say I have never had such bad service from a service provider in a very long time!!! The delivery date was missed by 3 days, and after about 10 calls to get someone to actually do something, the flowers is deliverd 7pm at night. The issue I had with this was the fact that the...

Gift Blooms / unprofessional

Ashley Witt on Sep 28, 2017
I am absolutely sure I provided the right address, but all of a sudden they didn't find my house and blamed me for giving them a wrong information. I thought that maybe they were right and checked my profile on the website and my order information along with that. Everything was right...

Euroflorist Europe / flowers have not been delivered

Cranberryme on Sep 23, 2017
Invoice Nr.: DE4835907 Date: 12.09.2017 Payment: PayPal I have placed an order for flowers delivery in Germany. I have received an email from DHL saying that the packet has not been delivered as the person wasn't at the address or the person's name is not on the doorbell. I also understood that...

Gift Blooms / delivery of flowers

Nicky Stephenson on Sep 23, 2017
I ordered and paid for a bouquet to go to my son and daughter in law in Nanterre in France. I placed the order on sept 19 due for delivery the following day. NOTHING! Later I was told tge axdress was wrong. It us correct. I wsited. Nothing! I phonsd chat again and gave an alternative...

Light In The Box / order. no.: 1708090924528102

James Ross on Sep 21, 2017
Tracking number isLX437747361CN : 2x bouquet reallity fern leaf artificial . I hav tried constantly to inform light in the box company about the above named item... I have not yet received this item. Please do not ignore this complaint or you will leave me no alternative to contact...

Bloomex / flower delivery

norikof on Sep 19, 2017
We ordered 3 items for our friend's bday. Only 2 delivered. The third one is $75. Horrible, indifferent customer service. They refuse to acknowledge that the flowers weren't delivered. Their livechat customer service is unprofessional, shows zero empathy, and their emails provide no...

Prestige Flowers / do not waste your money

Kevin Murray on Sep 18, 2017
I wish I had read reviews before ordering. So many people complain about a late delivery. If I knew this, I would not have an awkward situation. I ordered a bouquet for my mother to be delivered to where she works. I chose the day and comfortable time. They didn't deliver the flowers, even...

Serenata Flowers / Avoid them

David Fox on Sep 18, 2017
I am not going to write long complaints. My problem is that they didn't deliver flowers on time. Not even on the day when they were supposed to be delivered. It was a present for my mom and I was upset when I found out that the flowers won't be delivered. I had to look for...

LBC Express / 8111133175

Kmis on Sep 16, 2017
PERISHABLE!! My items have been shipped last sep 14 and supposed to be delivered by sep 15! Waited until 11pm of sep 15 but it wasnt delivered. Called your hotline sep 16 morning and gets me more frustrated when your agent dropped the call. Maybe because im so pissed and she cant answer...

NetFlorist / non-delivery and very poor service!!

Amanda (Visser) Ulloa on Sep 15, 2017
I have placed an order on 13 Sept 2017 to be delivered as a gift for my son on his birthday. At 17:05 I received an email confirming that my delivery has just left the building and is on its way. As it was a surprise for my son, we have decided to eat in an wait for the gift. At 22:00 he...

Pickupflowers.com / This company is awful

Margaret Compton on Sep 13, 2017
don't make my mistakes and always read the reviews BEFORE ordering something from any company, not AFTER like I did and regretted it. I don't recommend this company to anyone at all. They confused addresses for some reasons and sent my flowers to a random person. Tried to contact their...

Ferns N Petals / it's a scam

Steven Godwin on Sep 12, 2017
I'm from the US but had to visit India during my business trip along with my wife, I took her with me. being at work I decided to make her smile and to send her flowers. Used their service for that. Ordered beautiful flowers and was fully charged. The flowers were never delivered. I tried...

United Parcel Service [UPS] / overnight air

DE Heller on Sep 11, 2017
Paid for overnight Air service...Was mis sorted twice and delivered even though asked to return to sender. Then would do nothing to cover the loss for the items damaged inside. sent 8/31/17 overnight, delivered 9-6-17. Clearly customer Service cared not at all that it was mis sorted twice or...

NetFlorist / poor service

JMonk on Sep 11, 2017
Flowers were ordered as a gift for a special occasion and an email was received to say the flowers had been delivered and signed for by 'Chris'. This raised suspicion as there was no Chris at the address to which the flowers were to be delivered. I replied to the mail querying the delivery...

1-800-Flowers.com / displeased

Jason on Sep 11, 2017
What's wrong with your delivery on time? It's very important for almost all the people. I wanted my mother to get her flowers on her special day and she didn't. I contacted customer service several times just to make sure that they understood what I wanted. And had to tell my mom about the...
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