Gift Blooms review: Very bad service

Extremely Disappointing Experience – Order #427486

I had a very disappointing experience with GiftBlooms.com and would strongly caution others to think carefully before placing an order with this website.

I attempted to place an order, but after making the payment, the website displayed a “Page Load Error” and indicated that the transaction had not been successful. Believing the order had failed, I tried again with a different gift. Unfortunately, the same issue occurred, and both payments were deducted from my card, totalling approximately CAD $350.

When I contacted GiftBlooms to resolve the issue, I was told that the gift had been delivered. However, my recipient confirmed that they had not received it. Despite my attempts to resolve this matter, I have not received a satisfactory resolution. My bank has also contacted the merchant regarding the disputed transactions, but the issue remains unresolved.

The lack of communication, failure to resolve the payment issue, and disputed delivery status have caused considerable frustration and financial inconvenience.

I would not recommend this website based on my experience. Customers deserve transparent communication, reliable order processing, and proper support when something goes wrong.

If this issue is not resolved and my money is not refunded, I intend to escalate the matter by filing a formal consumer complaint with the appropriate authorities.

Please be cautious and keep records of all payments and communications if you decide to use this website.