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Flooring Installation Complaints

Home Depot — Carpet installation

In December, 2017, we had carpet installed by Home Depot in Pittsburg KS. In October, 2018, we found a seam seperation and Called Home Depot. In December, 2019 they informed u...

Home Depot — Carpet Installation

Their recommended installers in Denver are horrible. A purchase order that should take less than a month is going on 3 months now. This delay has cost me thousands of dollars and...

Empire Today — Carpet installation

I am trying to get resolution for a planned carpet installation job I scheduled with Empire Today last year. The contractor who showed up did not have enough carpet to complete...

SCS — Carpet delivery and fitting

I am completely frustrated and feel appualed with the service from SCS. We were due delivery and fitting on the 21/1/20 this day was delayed till 24/2/20. We received a call...

Rite Rug — Installation

40551 My wife and I hired Rite Rug to replace quite a bit of flooring on our 1st floor. We were moving to a new home and the house was empty for them to do there work. We wanted the...

West Flooring & Design — wood floor

Our experience with West Flooring and Design is unacceptable. We paid $14k (75% of expected total) for 1, 150 sq feet wood floor of a very specific color (know as Snowdrop). Upon...

Home Depot — flooring installation

11 Back in November of 2019, I purchased flooring material for my basement. The product I bought was called Life Proof, a luxury vinyl plank. Before the purchase I asked the sale...

HomeDecorators — carmichael hickory flooring

Loved the look of this product. installed it throughout our home, right way noticed seams not locking, and the flooring is now lifting causing a serious tripping hazard, thi...

National Floors Direct — horrible customer service

My father had National Floors Direct come out to his house to get an estimate on redoing the kitchen floor, 3 bedrooms, a hallway, two staircases, the front hall, living room and...

[Resolved] Empire Today — horrible treatment from empire

Absolutely terrible customer service. Nothing during the process was explained to us. Had an employee come out for measurements and an estimate and we were told we could have it...

[Resolved] Empire Today — damage to kitchen floor

Tenant moved out after being there for ten years. Based on conditions, we decided to replace flooring throughout the house - bedrooms new carpet and 2 living areas and dining room...

Harvey Norman — carpet underlay

Please find letter of complaint regarding my experience with Harvey Norman Auburn Store: Due to overseas guests and a Christmas break I have been unable to attend to this matter...

Forest River — sofa bed ... and soft floor

When we purchased our rv 2016 fifth wheel the sofa which contains bed cannot be sat in it sinks. our floor has become soft and bouncy and we only use on weekends do not pull and...

All Star Carpet and Tiles — shower installation

659551 Juan Perez and All Star Carpet and Tiles were hired to do a shower remodel. According to Juan Perez, he subcontracted the work out to a friend, Eli at Miami Floor Covering, Inc...

Home Depot — flooring

I have been waiting for almost a year and a half for flooring completion.. Installation company took all the transitions with them. They had to be reordered. And reordered. And...

Floor Coverings International — flooring design - home

January 15, 2020 Complaint against… Floor Coverings International - Cleveland West 681 Moore Road Avon, Ohio 44012 Office - [protected] Owner - Mr. John Toth Cell -...

National Floors Direct — hardwood floor install

Despite the "cute" commercials, you know... With the scary looking sock puppets, do not do business with national floors direct. We hired them to install wood floors and stair...

SCS — poor quality carpeting and poor customer service

SCS A SHARE &SONS Customer No: S1083429169 Firstly I am rejecting offer of Replacement I want a Refund. After months my replacement carpet was finally recognised as defective...

[Resolved] Empire Today — carpet installation

1585 We had carpet installed on 12/24/19. There were so many disappointments with Empire Today. We never received a call as to when someone would be arriving. They showed up at my door...

[Resolved] Empire Today — laminate flooring

In October, 2018, I purchased and had installed what I thought was waterproof laminate flooring which was sold to me by Empire Today (Flooring). The salesman told me it wa...

SCS — bristol cribs branch scs

Hi we ordered a carpet from bristol branch scs on sept 28 th our fitting of carpet was booked for november we never recieved our carpet as they kept cancelling our fitting date...

National Floors Direct — vinyl and rug product, install, customer service

Shoddy quality of work, bad quality product, and unhelpful customer service. They subcontract out to random guys that don't have accountability and aren't invested. They're in and...

Home Depot — flooring installation

11 Have life through vinyl laminate flooring installed. There were a couple of defective tiles. Installer came out cut up floor and still was not laying correct. He had to re cut...

Portrait Innovations — canvas that was promised

In June 2019 me and my husband took maternity pictures with Jon I believe and was promised a canvas with our package. Days turned in months of me calling the store speaking with...

[Resolved] Empire Today — rug installation

I purchased a brand new rug about a month ago. It started unraveling around the fireplace hearth. Since the hearth needed to be rebuilt I called the company, and put the repair on...