Easy Warm Floor Complaints & Reviews

Easy Warm Floor / Wrong products, runaround

Feb 9, 2011

Easy Warm Floor ("EWF") sells radiant heat systems for under-floor installation. Their prices are competitive, apparently because they skimp on quality and customer service. On August 20, 2010, I ordered a 120 square-foot, 120V system that was supposed to include (1) resistance wire, (2...

Easy Warm Floor / unauthorized use of credit card


This company (Easy Warm Floor) used my credit card without my permission. After a year of trying to get my money back I contacted the office of Attorney General of Illinois. I contacted the Attorney General of Illinois. They took my complaint and went after this company to get my money...

Easy Warm Floor / Wrong product


Nice at first. Told them I needed 240v floor system. It took them 3 weeks to build and send out the floor system. When I received it it was a 110v system. Called them, had a hard time getting hold of the right person. Told them they sent the wrong system. They told me it was the system...

Easy Warm Floor / Scam charges


Ordered products from Easy Warm Floor in November 2008 and paid with CC the amount of 'Grand Total'. I ordered the amount needed with no plan submitted or no additional help needed. The product arrived as stated and charged. In March 2009 I noticed an additional charge on my CC...

Easy Warm Floor / Deceptive business practices


Deceptive Business Practices. Agreed to amount was charged and 3 months later another charge was put on my CC. After refusing to be put off by their "he's not in" and no call backs I talked to a "Mohamed" who is in charge of finances...who told me "don't get your hopes up about...

Easy Warm Floor / Unauthorized charges


I purchased an easy warm floor in August of 2008 and authorized the purchase via a telephone call, since there was no way to order the form online. The company sent me a confirmation email with an itemized bill and a line item clearly stating 'Grand Total: $465.00'. The item arrived...