Golden Select reviews & complaints 4
Keywords
reviews floor purchase worth wrong 2022 calls and emails floor transitions june 29 parcel purchased refund replacement tax total wrong products consumer fixable gaps hard flooringNewest Golden Select reviews & complaints
Complaint
I purchased 3 piece floor transitions from Goldenselect. ca on June 29. 2022, total $125.64 include Tax, 2 weeks after I received my parcel but they are wrong products, I contacted Golden Select Canada, They said they will send me replacement, but they never did, I called them again, they said they will refund me, but they didn't do it either,
More than 2 month, I made numerous calls and emails, they do not return my money.
Solid Bamboo Flooring with attached backer
I had seen and read all the reviews on this floor because I really loved it and had to have it. I purchased a box put it together and BOY WAS I WRONG! With in one day it has many scratches deep at that. Also I dropped a couple things and it really dents the floor. So in a nut shell unless you are not going to use the room DO NOT BUY THIS, NOT WORTH IT!
The complaint has been investigated and resolved to the customer’s satisfaction.
plank separation
My family is still trying to renovate our home from Hurricane Katrina. We received no money from insurance or the government, so we can only do work as we have the money available. My Mom and Dad purchased bamboo flooring by Golden Select. It went down great. We followed the directions and did exactly as they explained. The floor has been down since November of 2008. Lately, I have noticed some of the planks seem to be separating. We don't have the money to take up the floor and purchase anything new. This was supposed to last us for years. While all the floor isn't doing this, I seem to notice more and more planks separating as the weeks pass. I can't really describe my feelings, aside from frustrating and sad. Is there anything we can do to stop more separation?
The complaint has been investigated and resolved to the customer’s satisfaction.
Probably not golden select but golden elite wood floors, it is the worst flooring you could have bought (cheap Chinese flooring). I would contact the manufacturer if i were you but they are bankrupt.
Depending on how this was installed, it sounds like normal expansion and contraction of the flooring. Wood based flooring will expand and contract with climate change. If there is not a constant temperature and constant humidity, you will see seperation of the planks. This generally means that there has been some contracting/shrinkage. You may want to adjust the humidity levels of the home to have the wood fiber swell back to normal. Most manufacturers will recommend 35-65% humidity to maintain flooring properly. This may mean adding a humidifier to the home.
Golden Select - Bad service
Awww Man...If only I had read these reviews before I spent 1500 on this crap flooring. I purchased Golden Select Click Solid Bamboo Flooring 6 weeks ago and had it professionally installed (another 1500) and now I have 4 gaps so far that are getting bigger by the day. I have tried to call the manufacturer but no luck getting hold of an actual person. I...
Read full review of Golden Select and 41 commentsRecent comments about Golden Select company
plank separationYour Voice Matters: Our Commitment to Genuine Reviews
At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.
ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.
ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.
We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.
ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.
Is ComplaintsBoard.com associated with Golden Select ?
ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Golden Select Customer Service. Initial Golden Select complaints should be directed to their team directly. You can find contact details for Golden Select above.
ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.
Use this comments board to leave complaints and reviews about Golden Select . Discuss the issues you have had with Golden Select and work with their customer service team to find a resolution.