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Consumer Complaints & Reviews in Alexandria, Virginia

AT&T/Direct TV / direct tv

4Jackbear on Oct 31, 2018

On October 10 I paid my direct tv bill by phone as I have always done. I then, on the same day, called customer service to inform that I would be going to Cox Communications cable/internet on October 11. I was transferred to the "Cancellation" Department. I spoke with a male and he assured...

Wyndham Vacation Ownership / sales staff at wyndham old town alexandria

Pamela Blankenship on Oct 26, 2018

On Monday, October 22, 2018, my husband and I attended an owner presentation at the Wyndham Old Town Alexandria. The person who met with us was Nicholas and then we were passed on to Seth. Four years ago we had purchased 105, 000 points at the Wyndham Midtown 45 in NYC. We still owe about...

NTB / National Tire & Battery / flat tire repair

George Chiassion on Oct 3, 2018

To Whom it may Concern: On Saturday, September 29, 2018, I visited your store on Jefferson Davis Road, Alexandria, Virginia. I have been a customer of NTB for well over 32 years when it used to be NTB. At the location, I spoke to young Hispanic gentlemen. I asked the gentlemen the cost to...

Shoppers Drug Mart / employee's failure to provide quality customer service

Reona Reona on Oct 1, 2018

I wish that I can say that I was exaggerating, but this isn't the case! It was between the hours of 8:00PM- 8:30PM that I entered lane 4 after Cassandra instructed an employee who had just clocked in to open his register. As shown on my receipt attached the cashier's name is, (Wilhelm, K...

NTB / National Tire & Battery / 4 tire other thing

Bobby Kakkar on Sep 27, 2018

Hi my name is deepak Kumar well I had a few months back appointments for cheak alignment I went there they told me to come another day cause I have alignment warranty so after 2-3 months have some issue with my car they gave me estimate to change all tire and other thing so they did not do...

Goodwill Industries International / goodwill 6220 richmond hwy. alexandria, virginia 22303

Sheila York on Sep 19, 2018

I visit a number of Goodwills in the Virginia region but I have to put this store at the top for misconduct. They have taken every insole out of the sneakers in this store. Any type shoe of value is without an insole. They remove all the game discs as well and when asked to purchase one...

Hair Cuttery / unethical behavior/discrimination

treels on Sep 9, 2018

I entered the hair cuttery with my grand-daughter seeking service for a wash and blow dry using a coupon that stated I could receive a wash, blow dry and hair cut. I did not want the hair cut but I was told by a stylist that assisted me at the counter that I would have to pay an additional...

Hair Cuttery / unethical behavior/discrimination

trina rhodes on Sep 9, 2018

3/29/2018 I was in the hair cuttery seeking service for a wash and blow dry for me and my grand-daughter, i was asked by the stylist what i needed, i told her i had a coupon for a wash blow dry and hair cut but i did not want the hair cut for either me or my grand child, she told me i would...

Lowes of Alexandria (6750 Richmond Highway. Alexandria, VA 22306) / customer service representative tracey was rude

What Did I Do on Sep 7, 2018

1. On September 6, I purchased five fans online: Order #[protected] and Order #[protected]. 2. I received confirmation that provided the order details (purchase date, time, etc.). 3. At approximately, 9:30pm, I went to Lowes of Alexandria (6750 Richmond Highway . Alexandria, VA 22306). I visited...

Panera Bread / nancy customer service

Kiona McSwain on Sep 6, 2018

The manager Nancy is so rude! She has the worst customer service ever. I don't even know how she is manager. She pulls prices out of the air charges 80 cents per pump when it says 69 cents for flavored syrup. It's sucks because I work in the plaza. She makes me not even want to go there...