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Consumer Complaints & Reviews in Alexandria, Virginia

rates / internet

mumtaj10 on Jul 16, 2018

When I moved newly in my apt, they quoted me $200 for a bundle and $150 for internet. An employee from Cox lives in my complex and she might be getting 50% dicount or free stay in my complex. I have to call around 50 times to get $30.99 rate plus $10 cable box which is very high. Later 6 month...

Speedway / employe attitude

Hashimdar on Jul 15, 2018

Worst customer service ever I had in my life. Took other customers over me knowing that I came first. When the other customer was arguing she didn't say anything about me being in line first. I really want this to be addressed and taken care of. When I said what's your name. She didn't...

Bath and Body Works / employee treatment

Abby23 on Jun 9, 2018

I went into my local BBW, the kingstowne location in Alexandria VA, and was shocked to learn the associates have been without AC for 5 months. It felt like it was 97 degrees in the store. The associates we're all sweating and looked exhausted. The manager was passing around waters and...

Panera Bread / bagels and cream cheese

MeMe12 on May 24, 2018

My friend Sandy and I went to Panera Bread on May 24, 2018 around 11:00 am. We ordered everything bagels with plain cream cheese. Unfortunately, the bagels were rather stale and the portion of cream cheese was small. I don't think I will be ordering bagels for breakfast at Panera anymore...

Candy Crush Saga / I keep buying the gold bars but can't use it! it's a rip off

Reen1 on May 20, 2018

The gold bars suppose to give me more moves or whatever I want to buy to continue playing. I buy them and it appears on the top of my playing screen but when I click to try to use it...nothing happens! If Im paying for it then it should provide a service other wise this is stealing from...

La-Z-Boy / customer complaint about sales/store manager

WrightHB on Apr 19, 2018

I ordered a pub table on 13Mar from Kingstowne Village Pkwy, Alexandria Va. My sales person (Monica Selcik) failed to inform me that a pub table was a special order. I've been waiting for a month to find out about delivery. I called and was rushed off the phone by a man who told me he wa...

Progressive / claims service

Sensible Driver on Mar 22, 2018

Progressive is unlike other insurance companies, apparently it does not want to save money. At least not at the expense of slightly altering its process. I was rear-ended and minor damage to my car. The repair itself would take less than a day to complete. I proposed, me dropping my car off...

Sears Home Services / combination microwave and oven

Allison Guernsey on Mar 14, 2018

Sears has failed to fix my built in microwave oven after 7 failed attempts. They have either 1) not arrived during the window scheduled, 2) Arrived with 1 person, stood in front of the oven and declared that they needed 2 people (this happened twice), 3) arrived with 2 people stood in...

Sun Trust / account freeze

Tayework on Jan 30, 2018

My complaint was not resolved. It is generated by the complaint board to which I tried it in vain to correct it. I went to the office and talked to supervisor of fraudulent department and they say the other fund will be available today but not sure of rescinding the account freeze. To...

Safeway / background music in safeway stores

Michael De Sapio on Jan 22, 2018

I am tired of the background music in Safeway stores. It is much too loud and prevents me from concentrating on my shopping! Please turn it down or, better yet, get rid of it. You are shooting yourself in the foot by playing such loud and distracting music. Nobody needs to hear that while...