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Consumer Complaints & Reviews in Alexandria, Virginia

Sun Trust / account freeze

Tayework on Jan 30, 2018
My complaint was not resolved. It is generated by the complaint board to which I tried it in vain to correct it. I went to the office and talked to supervisor of fraudulent department and they say the other fund will be available today but not sure of rescinding the account freeze. To...

Safeway / background music in safeway stores

Michael De Sapio on Jan 22, 2018
I am tired of the background music in Safeway stores. It is much too loud and prevents me from concentrating on my shopping! Please turn it down or, better yet, get rid of it. You are shooting yourself in the foot by playing such loud and distracting music. Nobody needs to hear that while...

Current Boutique / A very strange representative...

julie mason on Jan 2, 2018
In the beginning of November, I ordered Kate Spade - Blue Drop Gem Necklace and it arrived damaged. The customer service behaved like crap and blamed me for this. They claimed I damaged the necklace on purpose in order to get a reward. And then this guy just hung up on me. What? Are you on...

FashionNova / customer care

tiffany.1987 on Dec 13, 2017
I keep calling the customer care # and all I'm getting is the same recording. The recording states that they've enhanced their phone support to better serve their customers...I think NOT! They told me processing for my order COULD take UP TO 7 business days, it's now the 9th business day...

Costco Wholesale Corporation / costco tire center service

fl0w on Dec 8, 2017
For the first time, I decided to purchase tires via the Costco Tire Center (online) for store #1115. I completed my transaction online 11/24/2017. Once the purchase is complete, immediately a email is received thanking me for my purchase. Within the email there is an order number and a...

Maytag / maytag washer model mvwx655dw0 - 18 months old

Dmoery on Nov 27, 2017
I have been working on this problem for 4 days and we have been without a washer for 2 weeks now. We own a Maytag Washer, Dryer and Dishwasher and I have bought Maytag's our entire 20+ year marriage. The washer in question is an 18 month old Top Loader. The Suspension rods holding the drum...

General Motors / ourisman chevrolet alexandria virginia

WildApache on Nov 23, 2017
I have waited over a year to make any statement or comment about this dealership, however from our purchase experience right to the service they provide it has been completely atrocious. They must provide the worst customer service ever possible. Each time I believe it cannot get any...

Pep Boys / quality of service & unprofessional service manager

HJP1984 on Nov 15, 2017
Good afternoon, I made an appointment for an oil change and to change the rear brakes on Saturday November 11, 2017 at 8 am. The appointment was at the Pep Boys located at 7812 Richmond Highway, Alexandria, VA 22306. I signed in, turned over the keys, and walked to the shopping mall next...

Morgan Properties / utility/worst customer service

Ahmad Siar Ayoubi on Nov 10, 2017
Hello, i live in 5795 Winston Court Apt # 262 and I moved to this apartment I called Washington gas for creating account for me and after few months I did not receive bill and they said that I need to go to their office for identity verification, they said that I don't need to be worry I...

NTB / National Tire & Battery / oil change, standard maintenance

Donna Zientek on Nov 1, 2017
On Nov 1, I had a 1230 appt to have a routine oil change and maintenance. I was that there were 2 cars ahead of me and it would be finished no later than 2hrs. I came back at 230 and noticed my car was still in a service area. A few minutes later they had raised my car to start working on...
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