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Consumer Complaints & Reviews in West Springfield, Massachusetts

Bob's Discount Furniture / furniture, guarantees, customer service, delivery

Ca
CandyJW75 on Oct 12, 2017
Let me say, I have been buying from Bob's for a long time, and I don't know why I keep going back! I bought my daughter's bed there maybe 15 years ago, and they forgot to add the headboard to the order. By the time I got the order off layaway, the bed was discontinued and we could not get...

Lincare / oxygen delivery

Ma
Mary Wolff on Aug 1, 2017
For over two years my oxygen has been delivered Monday mornings yesterday I waited till near 12 o'clock which I have a appointment every Monday and no delivery. When I came home a note was on the door that lincare had been there at 2:18 and to call for rescheduling. I did and it wa...

Lincare / having an extremely hard time getting a new cpap from the west springfield office.

Je
Jeff Pelly on Apr 21, 2017
I have a Doctor's order for a new CPAP, the person that I have been dealing with, Maria, has taken over 2 months to fill the order, many excuses, many calls to her - she NEVER returns the calls after I have left a message for her to please return my call. The doctor's office has intervened at...

Dunkin' Donuts / manager

Ch
Christel Sagan on Mar 9, 2017
The manager, Helen, at Dunkin' Donuts was very disrespectful to me on a couple occasions. I have complained a couple times however nothing has been done. I've been going to this DD since this store opened a couple years ago, sometimes twice a day. Unfortunately I will drive to another DD...

Onlinefabricstore.com / Total disappointment!

Br
Braskoo on Oct 27, 2016
We have purchased some fabric from OnlineFabricStore for our Halloween costumes. Order arrived in a timely manner but was absolutely incorrect. OnlineFabricStore rep said that there was nothing they could do because they were not able to accept any returns and did not provide refund...

Hooters / service, temperature of food

Ca
Cainzy on Oct 20, 2016
Went last night with a group of six people service was extremely slow restaurant was not busy food was cool it when we got there. Seem like food was sitting for awhile before it was Brought to us and the chicken did not appear fresh. Wait staff was courteous but did seem aware of long wait...

Sunoco / customer service

Ca
Careyjean on Sep 7, 2016
I am writting this to let you know how disgusted I am about the way my daughter was treated this evening at one of your stores. She just finished a 10 hour shift waitressing and wanted to buy cigarettes and enough gas to get home but all she had was her tip money on her. Thinking quarter...

Lincare / cpap supplies

Pa
Patrick Nowlan on Apr 19, 2016
I received a CPAP machine rental from the Lincare office in West Springfield, MA in January 2016. Apparently the local office didn't inform the CPAP supply center that I had changed from nasal pillows to a full face mask as the CPAP suply center sent nasal pillows. In February the hose...

Onlinefabricstore.net / Costumer service is horrible

Jo
Joe L on Feb 19, 2016
I made an order for one can of paint. When I received the paint it was not the same as I ordered. So I contacted OnlineFabricStore customer service, explained what happened and asked for an exchange. They suggested I donate it, because return shipping would cost me a fortune. Nice one...

Hotwire / unsafe hotel

Di
di24kk9s on Nov 22, 2012
Hotwire rated the Clarion as a three star hotel and I felt safe with that rating. When I pulled into the parking lot I was appalled. Parking lot empty but people outside drinking beer and hanging around the doorways. A phone call to the local police department confirmed my suspicions that...
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