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Consumer Complaints & Reviews in West Springfield, Massachusetts

Red Roof Inns / service and room quality

Chris Jarnagan on May 5, 2018

I stay at the red roof plus in West Springfield at least once a week. I'm the last 6 months this place has gone down hill very badly. I pay for a premium room every time. 9 out of 10 times there is no box in the fridge which apparently costs an extra 20-40 dollars depending on the day. We...

Olive Garden / the worst time ever!!!

kathy palermo on Mar 12, 2018

I took my husband out for his Birthday on March 12 th to Olive Garden West Springfield ma. It was me, my husband and his 90 year old mother and our two teenage kids. Right after we were seated I went to the hostage table and ask if they still sold the cakes for birthday like you had in...

Lincare / cpap / complete lack of customer service for patients

Chris Szarek on Oct 26, 2017

My 73 y. o. dad with CHF had a sleep study on 9/28/17. Soon after the sleep lab sent all of the information over to the local Lincare location for prescription fulfillment. Almost 1 month later, after multiple phone calls, messages and even Executive Customer Care complaints, there is NO...

Bob's Discount Furniture / furniture, guarantees, customer service, delivery

CandyJW75 on Oct 12, 2017

Let me say, I have been buying from Bob's for a long time, and I don't know why I keep going back! I bought my daughter's bed there maybe 15 years ago, and they forgot to add the headboard to the order. By the time I got the order off layaway, the bed was discontinued and we could not get...

Lincare / oxygen delivery

Mary Wolff on Aug 1, 2017

For over two years my oxygen has been delivered Monday mornings yesterday I waited till near 12 o'clock which I have a appointment every Monday and no delivery. When I came home a note was on the door that lincare had been there at 2:18 and to call for rescheduling. I did and it wa...

Lincare / having an extremely hard time getting a new cpap from the west springfield office.

Jeff Pelly on Apr 21, 2017

I have a Doctor's order for a new CPAP, the person that I have been dealing with, Maria, has taken over 2 months to fill the order, many excuses, many calls to her - she NEVER returns the calls after I have left a message for her to please return my call. The doctor's office has intervened at...

Dunkin' Donuts / manager

Christel Sagan on Mar 9, 2017

The manager, Helen, at Dunkin' Donuts was very disrespectful to me on a couple occasions. I have complained a couple times however nothing has been done. I've been going to this DD since this store opened a couple years ago, sometimes twice a day. Unfortunately I will drive to another DD... / Total disappointment!

Braskoo on Oct 27, 2016

We have purchased some fabric from OnlineFabricStore for our Halloween costumes. Order arrived in a timely manner but was absolutely incorrect. OnlineFabricStore rep said that there was nothing they could do because they were not able to accept any returns and did not provide refund...

Hooters / service, temperature of food

Cainzy on Oct 20, 2016

Went last night with a group of six people service was extremely slow restaurant was not busy food was cool it when we got there. Seem like food was sitting for awhile before it was Brought to us and the chicken did not appear fresh. Wait staff was courteous but did seem aware of long wait...

Sunoco / customer service

Careyjean on Sep 7, 2016

I am writting this to let you know how disgusted I am about the way my daughter was treated this evening at one of your stores. She just finished a 10 hour shift waitressing and wanted to buy cigarettes and enough gas to get home but all she had was her tip money on her. Thinking quarter...