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Consumer Complaints & Reviews in Boston, Massachusetts

Megabus / i'm complaining about the bad service/ lack raining / time depart & arriving schedules

Zinah on May 14, 2018

the trip reservation number ( 14-5161-051218-M22R-0740-New-BOS. it was from New York ( 34th b/t 11th ave and 12 ave to Boston, MA, with station-Gate 13. the car situation was so bad. it was raining and there is a leakage in the roof windows glasses. it was raining over my head, my seat...

Chipotle Mexican Grill / wrong order served

Tanya10 on May 11, 2018

This is with regard to order confirmation # 16172839381. The order was supposed to have black beans but the final order did not have any balck beans. I had specially Please help with the query. I would like to get the refund for the veggie bowl order. I had made the order on 5/11/2018 at...

Dot & Bo / dot & bo customer order #105163576

Rgisaman on May 6, 2018

1. What is the status of my order? According to the data on your website, it should have been delivered 2 weeks ago. 2. I have tried several times to register on your website and it consistently logs me off without verifying a new account. 3. Why is there no Customer Telephone number on...

FreeLogoServices / online products and accessibility for service delivery

Michaelpravetz on May 4, 2018

I went online to get business cards. I designed one, and thought I was buying cards. It turned out that after I put my credit card information, it quickly processed my order. Clearly, somehow, I got some vague "template". The problem started when I attempted to look up contact details for...

The Cheesecake Factory / management customer service

Cherish Grant-Dixon on Apr 20, 2018

I ordered a 40 meal through door dash which I understand has a third-party service. This was not My first time ordering cheesecake factory through DoorDash. When I received my food it was cold and soggy. Door dash never delivers in 10 or 15 minutes so for the food to be prepared 30 minute...

Joss & Main / waiting since feb 22,2018 for credit on return

JoAnne From NC on Apr 7, 2018

in Jan 2018 I purchased an area rug. Didn't open it because there was a fowl smell from it. I shipped the area rug back with the label provided UPS. Was received back in warehouse Feb 22, 2018. I keep calling for my refund to be posted, I get the run around that it takes 3 weeks. then Ill...

Dollar General / manager

Mimi508 on Mar 11, 2018

Can the manager approach you for writing a bad review on the online survey. The other day they ask me if I was the one who wrote the complaint about the store . Like how do they know it was me ? And I didn't write anything bad I wrote the truth. Now I feel like everytime I go I'm treated differently. I feel like they didn't have any right to ask me that.

Fidelity Investments / unethical dishonest business practices / poor service / miserable to deal with


Fidelity - horrible service, fraud, incompetence, and unethical business practices Fidelity used to be great for over 30 years with them, now I hate them so much that I am transferring all my accounts to a reputable outfit that cares about customers - Charles Schwab. Fidelity is so nasty...

Zipcar / service in general

Matthew Alan Barreto on Mar 9, 2018

Do not get involved in an accident with their cars! If you do, they'll close your account indefinitely! Not matter the circumstances of the accident, they stop being friends with you once they find out! They will end your friendship with you when you get involved in any accident with their...

United Parcel Service of America [UPS] / one of your ups van driver in allston/brighton, 02134

Hanjie Zhang on Feb 9, 2018

It has been 3 or 4 times that the driver never tried to contact you when the package needs to be signed. He didn't even bring the package down the truck but simply left a note told you he would try the next day, the only way you want to get your package is waiting downstairs for hours or...