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Consumer Complaints & Reviews in Boston, Massachusetts

United Parcel Service of America [UPS] / one of your ups van driver in allston/brighton, 02134

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Hanjie Zhang on Feb 9, 2018
It has been 3 or 4 times that the driver never tried to contact you when the package needs to be signed. He didn't even bring the package down the truck but simply left a note told you he would try the next day, the only way you want to get your package is waiting downstairs for hours or...

Jetblue Airways / multiple cancellations & delays, unexpected expenses

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Elizabeth&Bridget on Feb 1, 2018
Elizabeth A. & William J. Mayo 163 Ocean Road Portsmouth, NH 03801 Dear Jet Blue: I am writing to you in hopes of being reimbursed for unexpected expenses. On 1/5/17, @ 6:00am we were planning to travel to Fort Myers, FL for our vacation. Thursday, 1/4/17, a winter storm hit...

Air China / delayed flight

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Ana RL on Jan 24, 2018
I booked a flight to go to hong kong departing from New York, everyone was on the gate ready to board the airplane, we were supposed to depart at 3:50 PM on January 7, 2018, but the flight CA982 was delayed for more than 10 hours and there was no reason to be delayed. My reference wa...

MAhealthconnector.org / website

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oudesteenweg on Jan 19, 2018
Website extremely difficult to gain access to. Either you can't make connection to the server or it keeps freezing or the processes such as trying to sign up for paperless billing are just not going through. Very frustrating to say the least. This website has been glitchy since I started...

Wayfair / dining table and four chairs

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whats not taken on Jan 12, 2018
In Nov 2017, I ordered a table and chairs set. Suppose to be free shipping. But had to pay to get it set in my dinning room instead of being left at my front door. When I finally got it, turns out it was only a table, no chairs. I called to send it back.in checking out why I was sending it...

Alamo Rent A Car / alamo rental service. not satisfied

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Fencebuilder_1 on Jan 7, 2018
Long story short. I had to rent a car from BTV airport on 1/5/18 @ 7:25pm because my flight was canceled. I rented the car for roughly $121. I needed to get to Boston to catch a flight there. I turned the car in at approximately 11:45pm on 1/5/18. Once again my flight was canceled. With no...

BookingBuddy / Smarter Travel Media / do not use them

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Wendy Forte on Jan 2, 2018
I changed my mind and decided to cancel my booking within 24 hours. if you do so the website doesn't charge fees, but all of a sudden they sent me an email stating that I had to pay a full amount as a fee. I was like WHAAAAT? No way. Took me 5 days to resolve this issue and to keep my money...

Joss & Main / Never again!!

Jo
Jonny Lacey on Dec 27, 2017
No values on how to treat customers. Been waiting for my sofa to arrive for 2 months. Thank god didn't order anything else or I would die of an endless waiting. Customer service is full of morons who don't know their products and can't even provide any information at all. They probably have...

GasBuddy / discount fuel card

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Newlife61 on Dec 21, 2017
I emailed the company about a problem I'm having with my gas card. It no longer will work. I received an email back 2 weeks later saying it should work now. It does not work now. You call their customer service number and THAT no longer works. They make it difficult to get a hold of...

Valorebooks / issues with placing orders

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Joss Sullivan on Dec 7, 2017
I have no idea what happened, but every time I ordered something I got a notification about its cancellation. I don't understand why. Customer service doesn't explain it clearly, because it's a mystery to them too, probably. But I would like to finally place an order and I want you to look...
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