Consumer Complaints & Reviews in Santa Monica, California

Not a new story, just another one. My order never arrived. Tired of sending them numerous email every week, never got any response. Did they shut their business down or what? All I want to know is whether they shipped my order or not. I also got no confirmation letter, no tracking number. I...

Many things to work on, you know. The website is often down, that causes a lot of troubles to use it. I have been trying to log in for 2 weeks and haven't succeeded yet. The customer support is absolutely useless and rarely answer, so I have no idea how to fix this issue without your participation. And a...

Impossible to sell paying growing and growing fees. More and more. I would understand it if they had an incredible platform, but their tools are crappy. Impossible to survive. I was forced to make the prices bigger and it drives a lot of customers away. Most of them just leave the website and...

I knew it would one day happen to me. I never got my order. I have written tons of emails and made numerous calls. Useless. If you ignore your customers, then how do you still run a business like yours? It's just unbelievable. The only thing I would like to know is where's my order and...

The Von's in Santa Monica at 710 Broadway is becoming unsafe. There is a bad homeless problem and the management of that location seems to be doing nothing to try to address the issue. A few suggestions: - the security people in the store are a joke. They are elderly or lazy and don't seem...

Received promotional offer of products and in only a few short days decided not to use their auto ship. I've just sent my 2nd request to cancel the auto ship and any future deliveries and they are not responding. As a result, I will not even consider any further purchases from thi...

I went into the store to purchase a salad from the service deli I asked the counter worker what was in the salad he said he did not know and gave me the slip with the small print writing that I could not read Because I did not have my glasses he told me to read the ingredients on there I...

Ordered this for my wife. Did not realize is was NOT new. Returned for refund but they only give credits. This is terrible company. It doesn't mention upfront these are used items or that you can not get refund only credit. Will consider class action lawsuit against them. Have ordered...

I am starting to believe that the customer service is non existent. I had a problem with the replacement and so I sent in a request to get help. The help center says that they will get back to you within 8 hours. I have sent in 6 requests now and they have not answered me once. If you...

This occurred approximately 2:30 am, on August 09, 2017. I'm pretty sure it was your server that froze up again. Which this is an on going problem, that the developers have not yet addressed- much less fixed! I will be waiting for your reply soon also, reimbursement and or compensation...