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Consumer Complaints & Reviews in Santa Monica, California

Society6 / customer service

blackcat99 on Aug 9, 2017
I am starting to believe that the customer service is non existent. I had a problem with the replacement and so I sent in a request to get help. The help center says that they will get back to you within 8 hours. I have sent in 6 requests now and they have not answered me once. If you...

Playtika-Bingo Blitz / my credit card was charged 99ยข for a 3hr daub alert and I did not receive it.

Deborah Jeffers on Aug 9, 2017
This occurred approximately 2:30 am, on August 09, 2017. I'm pretty sure it was your server that froze up again. Which this is an on going problem, that the developers have not yet addressed- much less fixed! I will be waiting for your reply soon also, reimbursement and or compensation...

24 Hour Fitness / false accusations

Charley King on Jul 28, 2017
I was wrongfully accused on something I did not even commit. When they confront me on the accusation, I could see in their eyes that they are 100% sure I am in the wrong and their right; telling me do not do it again. I will spread the word on how this 24 hour facility has poor staff and...

Zara.com / return policy /customer care

Omix on Jul 7, 2017
I have been purchasing most of my clothing from ZARA. the quality is fine as well as prices. on my recent visit I purchased couple of jeans and the day after, i wanted to exchange or return on of the item, but noticed that my receipt is lost, so called the zara store and ask them what...

Vons / lu chocolate biscuit

Sara.weiner11 on Jun 21, 2017
Hello! I just went to Vons in the Pacific Palisades in California and I bought the LU Petit ecolier 45% cocoa cookies. I never get them but I thought I deserved it because I worked out a lot. When I went into my car after paying, I immediately opened them because i was so excited and they...

Tradesy / Seller Experience

La Jenny on Jun 9, 2017
I have now experienced my fourth incident of inaccurate and negligent return decisions supported by Tradesy. In this last situation, a buyer returned an item because (they clearly) stated that it did not fit their foot (I have it in writing ) despite the fact it was accurately described...

FedEx Corporate Services / FedEx Driver behavior - left truck blocking street.June 9, 2017

Marilyn Shirk on Jun 9, 2017
On Fri. 6/9/17 at approximately 9:20 a.m. on 4th Street in Santa Monica, CA, 90405, a FedEx driver left his large truck in the street which blocked a Santa Monica City Bus (Big Blue Bus) and eventually several cars behind him. this street is a two-lane street divided by a meridian, so...

Wells Fargo / holding deposit in order to charge overdraft fees

Veronica Belletto on Jun 5, 2017
I made cash deposit of $400.00 on 5/31 and then incurred 4 overdraft fees later in the day. Had my deposit cleared immediately(which it should have because it was cash at the main branch) my account wouldn't have been overdrawn. I check my account 24 hours later and that deposit STILL...

Costco Wholesale Corporation / samsung tv return

Mike from Cali on May 27, 2017
I bought a Samsung TV for $1300 plus warranty. The TV worked well but the Internal Netflix and Amazon functions in the TV didn't work properly ever. It would work for a couple of hours and it would then crash. I think the problem is with internal processor. I took it back to the Costco in...

Vons Santa Monica / deli - inability to reach store management!

S. Anad on May 25, 2017
On 05/23/17 17:56 hrs I entered your Santa Monica Store to acquire a few items from the deli, specifically selected items D&W eye of round, sliced buffalo chicken breast and chipotle gouda and a few JOJO potato wedges. There were only 2 employees in the deli and the gentleman who finally...
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