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CB Investment Services Coinbase Lost $79,100 because of their abhorrent 2FA vulnerability
Coinbase

Coinbase review: Lost $79,100 because of their abhorrent 2FA vulnerability 5

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Author of the review
3:55 am EST
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Review updated:
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I received a text that I didn't initiate from the entity that sends Coinbase 2FA code challenges. A couple of hours later, when I got off work, I logged into my account to find that all of my BTC was gone. How is it possible for a hacker to intercept a 2FA text to my number?

All they have done to help is to report the times and amounts that were associated with draining my account and make me go through the account verification process multiple times.

In the absence of any further information, I have to assume someone within their company was involved in the theft.

2021-06-29 1:18 PM PDT - $8,500.00

2021-06-29 1:18 PM PDT - $8,500.00

2021-06-29 1:18 PM PDT - $8,500.00

2021-06-29 1:19 PM PDT - $8,500.00

2021-06-29 1:26 PM PDT - $5,000.00

2021-06-29 1:26 PM PDT - $5,000.00

2021-06-29 1:27 PM PDT - $4,800.00

2021-06-29 1:37 PM PDT - $3,500.00

2021-06-29 1:39 PM PDT - $2,000.00

2021-06-29 1:39 PM PDT - $2,000.00

2021-06-29 1:45 PM PDT - $4,000.00

2021-06-29 1:46 PM PDT - $5,000.00

2021-06-29 1:46 PM PDT - $4,500.00

2021-06-29 1:47 PM PDT - $5,000.00

2021-06-29 1:47 PM PDT - $1,300.00

Claimed loss: $79,100

Desired outcome: I'd love to get my money returned.

Update by GuudRiddance
Nov 16, 2023 8:32 pm EST

I've made it clear to their "customer service" that I followed all their security protocols (Not using an email for challenge/response, etc.). They couldn't care less.

I'm pretty sure I've exhausted all avenues of "help" they pretend to offer.

I see their "report" of the actions that occurred as more a report of "Here's how we stole your money.".

I'd love to be included in any class-action lawsuits brought against them.

5 comments
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Claudia Rayment
Belle Fourche, SD 57717, US
Apr 10, 2024 11:39 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I was a victim of Coinbase Scam.

This website has an article about Paige McCubbin and how she assisted other victims—including me—in getting their money returned.

I suggest getting in touch with Paigecubbin on Telegram if you need assistance.

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Sean Iqbal
Fulstow LN11 6JJ, GB
Jan 04, 2024 5:22 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Having fallen prey to a Coinbase 2FA hacker scam and receiving no assistance despite submitting over 5 tickets, I discovered an article featuring Paige McCubbin.

The article highlighted her success in aiding scam victims, and I reached out to her.

Remarkably, she managed to recall my lost funds within five days, depositing them back into my bank account.

For those seeking help, you can contact her on Telegram with the username Paigecubbin.

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Alyssa Waterworth
Barrhead, AB T0G 0E0, CA
Jan 08, 2024 10:00 am EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Sean Iqbal

Finally my money came in today. Thanks you Sean Iqbal for recommending Paigecubbin.

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Hammondw
Silicon Valley, US
Nov 18, 2023 8:20 pm EST
Verified customer This comment was posted by a verified customer. Learn more

It's frustrating to see that a lot of these exchange platforms are directly or indirectly responsible for the loss of millions of dollars in investments, either by locking people out of their accounts or somehow allowing for their accounts to be looted and are never brought to justice. Fortunately for me when I had a similar experience, that kept on dragging for more than 4 months, a cyber security firm was eventua lly rec om mend ed (en ve rra cap it al. io) and to my amazement they were able to get every bit of my funds out for me.

I advise you contact them and submit all evidence to them, or else the back and forth wirh coinbase just wouldn’t work my friend.

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peterparker82
, US
Nov 16, 2023 7:18 am EST
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You can reach them at official staff by sending report to ( coinbasecare @ mail . com)