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Travel & Vacations Complaints

Trip Mate / worst travel insurance ever!!!

L Anton on Oct 15, 2018

A TripMate claim starts with the assumption that I am a liar and trying to extort money from them. Good luck! I spent over 46 hours of my life I will never get back in trying to complete their complicated, ridiculous claim process. Ten of us went on a Viking cruise of a lifetime with our...

Vacations Made Easy / ticket pricing

Steve-Becky Benne on Oct 15, 2018

I booked Grand Ole Opry tickets through Vacations Made Easy. I will never use them again because they are a ripoff. Without realizing it, even with their supposed discount, they charged way more per person then if I booked directly with the theater. Their beginning price for our particular...

The Palace swimming pool / the swimming pool at the palace hotel

Sasha* on Oct 15, 2018

Dear Sir, I have already requested a refund because we went to the Palace and the swimming pool was green its not acceptable to pay this high price and not being able to swim, if I dont get a full refund I shall make a block page and put this on Google because nobody even wrote back to...

MyFlightSearch / layovers and flight release

Harry Simmes on Oct 14, 2018

When checking in at Alaska Airlines we asked if there was a way to get an earlier flight ro Dallas from LAX. The assistant said she could not do anything until myflightsearch released the flight so she could accomodate us. We called myflight and was told in order to release the flight it...

Intercape / service

Marcus1916 on Oct 13, 2018

The bus left Durban at 11pm and for and it was stated that we'll arrive in joburg at 6:15 for that reason I booked a second ticket to go to Mpumalanga when I arrive in joburg and here we now arrive at joburg at 07:30 and the driver is not telling us anything at all he just stops whenever...

Arabian Time Travel Tourism / travel services

Asmashaikh on Oct 13, 2018

Hi, Just an awareness about this company ... its a fraud company running business in Dubai. They all give attractive travel packages and take a good amount from you. After that they vanish they don't respond to your emails or to your calls. Even I have been to their office but their is no...

FlixBus / FlixMobility / no wifi on bus from vienna to budapest

Lisa Droppo on Oct 12, 2018

I have been waiting to receive a survey from you about our ride on October 10; however since one has not come I am completing this form. My partner and I took the 9:30 am bus from Vienna to Budapest on October 9, booking number [protected]. The trip was not on a FlixBus but instead another...

AirAsiaGo / AAE Travel / information

nana_ae on Oct 12, 2018

Itin# [protected] ดิฉันได้มีการโทรติดต่อเข้าไป วันที่ 12/10/2018 เรื่องการจองที่นั่ง เนื่องจากดิฉันจอง Airticket+Hotel แต่ขั้นตอนการจอง ไม่มีการให้จองที่นั่ง แต่ให้ไป เลือกรร. และคอนเฟิร์ม Booking ผ่านบัตรเครดิตเลย สิ่งที่ดิฉันต้องการรู้คือ ทำไม ไม่มีการแจ้งราคาลูกค้าว่าที่นั่งราคาประมาณเท่าไหร่...

Yatra Online / hotel booking - wrong room

Pratim on Oct 12, 2018

We recently booked 3 comfort AC rooms for a holiday at Yelagiri. However after payment the confirmation email that we received indicated our booking for "Non AC" rooms. We immediately informed Yatra about this goof up at their end. We have got no commitment from them to try and address thi...

Long Island Rail Road [LIRR] / conductors should observe and enforce this

LIRRrider on Oct 11, 2018

Long Island Rail Road [LIRR]I was on the 6:53 AM train to Atlantic Terminal and on the Jamaica stop ; This woman decides to take up 2 seats. One for herself and one for her bag-pack. Two riders wanted her to move her bag so they can sit and woman stated that she is on disability and had a hip surgery. The conductor...

Its The Wow / vacation package purchase

cabtrin on Oct 11, 2018

My husband and I paid Its the Wow $999 for three all-Inclusive 5-day, 4-night vacations. The purchase was made in April 2017 and the offer was good for 3 & 1/2 years. We're just getting ready to use the Vacations but all of the phone numbers and email addresses are out of service. I don't...

Oncen Again An Unjustable Removal Of A Ta Suggestion Took Place. / unjustifiable removal of a ta suggestion

Freddie Frumko on Oct 10, 2018

I just composed and placed a complaint that was longer than than 300 characters. What happened to it? Somebody once again unjustifiably removed a suggestion fro the Toronto TA forum today? Why? This has gone on long enough with out justification. Last month somebody took my earlier TA...

Auto Europe / unethical behaviour and lack of information in terms & conditions

Jodie Carolan on Oct 10, 2018

I tried to make a formal complaint to AutoEurope but have had no response or acknowledgement. My experience is as follows: re: voucher number 4562793. I booked and paid for a hire car in Brisbane Australia for the dates 15/9/18 to 30/9/18 through AutoEurope. The hire car company was East... / accomodations

Michelle M on Oct 10, 2018

Disgusted with I was trying to book a hotel in Miami online and their systems were down so I called and spoke to a lady who quoted me an even better price. I gave her all my information to book, including my credit card, however she discovered that their systems were down too...

Amtrak / sleeper cars

Jo’anne Reed on Oct 8, 2018

Amtrak Train number 49 & 3 : train from New York to Chicago to Flagstaff Our cabin number 4911 A . A sleeper cabin has a couple of issues that could not be rectified and for us unacceptable. ( Yes we are accepting of the situation as we don't wish to make James' life he'll in continueing...

Travelocity / days inn by wyndham hinckley, hinckley

D.S.1 on Oct 8, 2018

TravelocityRented a room through Travelocity, this past weekend Oct 6, 2018. Absolutely disgusting! The beds stunk like dirty body odor, the pillows reeked like body odor. The carpet had burn marks, lamp shades were broken and lamps didn't work properly. Toilet dirty, paint coming off of ceiling. $160...

Expedia / ignores their own refund policy and cheats its customers

fgohtx on Oct 7, 2018

In may 2018, my wife and I went to singapore. From there I booked a free and easy trip with Sg for a total amount of s$1110.40, for sin/pen/sin As always I checked my particulars at least twice before I submitted it for booking to make certain all information are correct...

Viking River Cruises / Quality of Tour at Colmar, Germany

Gordon Yeck on Oct 7, 2018

We were given the opportunity to either do a walking tour or ride the tram through Colmar, Germany with the tour guides. We chose to take the tram due to one of our friends having a difficult time walking that day. While on the tram the Guide would mention some of the sights just as we were...

Viator / Washington DC private exclusive tour

Jennifer123456 on Oct 7, 2018

Tunde is a nice man, but this tour was really him just driving me to a couple of monuments with little/no history presentation. I wasn't quite sure what we were doing; drop offs and no direction on what to look for, this was a disappointment. I cut the "drive around" off at 12:30p because... / We booked a room on the last leg of our trip to new england in New York in Brooktondale

mary v fix on Oct 7, 2018

10/6/18 at Coddington Rooms thru Booking .com When we got their it was a pig sty. No person to greet us. It looked abandoned. The place we stayed in in Great Barrington for the same price was immaculate the night before.. Went to Ithaca Ny called customer service . Hope we are not charged...