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Travel & Vacations Complaints

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Expedia / My itinerary not associated with my account and missing

Ho
Hopeluhawk on Apr 25, 2018

I made two phones calls to Expedia, in attempt of addressing one simple problem: I couldn't find my itinerary anywhere in my account. After two call of more than 30mins each, the problem is still not resolved. I then requested simplying sending me via email my itinerary so I have my travel...

National Express Group / coach driver on the 10.45 from manchester airport to liverpool on friday 20th april

Ba
Barbara Ruth Taylor on Apr 25, 2018

Last Friday I travelled on the coach at 10.45 from Manchester airport, right from the start the drivers attitude was very rude. His first words were TICKETS first which made all passengers look at each other, I sat in the front of the coach on the left and the whole time the driver wa...

Government Vacation Rewards / email regarding getting $500 savings credits.. and then the results on the phone..

Do
doug-1234 on Apr 24, 2018

As noted the email of April 20 promised savings credits.. and it was apparent that all they wanted was a "body" to talk to, and once I advised that I had no intention of paying in any money at this time, the call was swiftly ended.. and there are no such savings credits in my account...

CityBookers / flight ticket

Ro
Rowenia Jose on Apr 24, 2018

CityBookersGood day, I just book a flight via citybookers, but did not receive my eticket and travel insurance details. Kindly inform me what is happening urgently? Here is the details:Receipt no: 811416458601. The amount deducted was 1905, 70SAR. Transaction ID:200119553. I book a flight from Cape Town...

booking.com / hotel reservation

Mi
mike shimchick on Apr 23, 2018

My Reservation number is 1630.051.948 Reservation Date April 23-26th Hotel Metropole Brussels, Belgium Unfortunately we had to cancel our trip to Brussels. My husband's father died unexpectedly on April 19th. We contacted the hotel, and Booking.com. We understand this was a non-refundable...

Platinum Holiday Club / 2000 dollar voucher

Be
benjamin keane on Apr 23, 2018

At first I thought this was a real scam but it took me a couple of calls to actually resolve the issue and I booked my flight and did go on my holiday, the holiday was great and my family had a good time. My complaint is just about the service but the holiday itself was great. It was a bit...

CityBookers / air tickets/not responding for the confirmations

Sh
Shaik Moula on Apr 23, 2018

I purchased 5 Air India Tickets on 22nd April 2018 and i got the confirmation mail from citybookers that my amount is debited and i got a PNR and booking number, when I actually contact the Airlines website they said the tickets are only booked not purchased by the agent, i tried and tired...

Expedia / travel

Ta
Tal Goldwater on Apr 22, 2018

I am writing this because I just had a very unpleasant experience with Expedia customer support. I booked a flight and then realized there was an error and cancelled within 20 minutes of booking. I got the confirmation email that it was cancelled and rebooked a new flight. A few days later...

Motel 6 / my room

Ma
Mattkru on Apr 21, 2018

Motel 6I booked a room. As i entered the room, there were stains on the linens, crumbs and hair everywhere under the comforter, a condom in the toilet and we were denied a room key. The stains on the bed looked none the less of semen, and the food crumbs really indicates the sheets were not...

Homeaway / homeaway processes

Al
alloftheabove on Apr 21, 2018

I have done business with HomeAway for several years now and have had an ok experience with their customer service but today I had the worst experience ever with customer service anywhere and I encourage any homeowner to beware when they sign up with HomeAway. In short our condo was sold and...

Great Wolf Lodge / poor service, cleanliness

To
Tori Hollingsworth on Apr 21, 2018

4/20/18 checked in - no information was given, had to ask where my room was, it was my daughters birthday and I got the birthday package. For 99.00 was told she would get a shout out, ears, (that we saw everyone wearing) neither were ever given. Got to our room, it is a small poster that...

Expedia / trip waiver protection

De
Demetra Mills Cordova on Apr 21, 2018

I bought 3 waivers for 3 travelers. This is a worthless program and a scam. I tried to make a change to a hotel stay by deleting a day and your people want to charge me more. What kind of waiver protection is that? The terms are not favorable. Only one change per trip. Only covers change...

Priority Service Commercial Brokerage / travel services

As
ashp_dxb on Apr 21, 2018

We also got trapped in their brain storming discussion and paid AED 15000/ when asked them to make some hotel booking, they said you can book yourself and we will refund full. Ti date after six months they haven't done that. Also they cannot be contacted anywhere and nobody is answerable. I went...

DoubleTree Hotel in Midtown Lexington Ave NYC / how I was spoken to to and dealt with after my complaint.

Ed
Edwin Man on Apr 20, 2018

DoubleTree Hotel in Midtown Lexington Ave NYCDirty woman underwear found on floor. On April 7th 2018 I checked in to the DoubleTree midtown on Lexington Ave in NYC. This is what I found in my room. A dirty pair of ladies underwear with a blood streak on them. This is a health risk and hazard. I stepped on the underwear getting into...

Airbnb / refund "policy"

Ja
Jaana Long on Apr 20, 2018

This policy seems to be to refuse any refunds despite evidence/information provided to justify a refund. Airbnb ensure the perimeters surrounding an application for a refund are so restricted and unreasonable to make it virtually impossible to succeed with this. Very limited time frame...

FlightHub / multiple instance of poor services

Ta
Tahir Filipovic on Apr 19, 2018

Booked 2 tickets (My daughter and myself) through FlightHub web site in Canada. Payment was in Canadian dollars (Total: $2085.22) however in small print in the bottom it says that I will be charged US dollars . FlightHub Booking Number: 097-419-879 ISSUES: 1. Cannot reserve...

My Hub Travel / travel

Su
Suruchi Ghaiye on Apr 19, 2018

I booked a north india travel package with this company worth 30, 000 . Address Alpha-I Commercial Belt, C Block, Sector 56, Greater Noida, Uttar Pradesh 201309 They kept delaying the booking I transfered money in Bank Name : Indusind Bank Name On Bank Account : My Hub Travel Account No...

Bookit.com / poor customer service - no transportation to and from hotel

Mr
Mr S-S on Apr 17, 2018

Booked a 5-day vacation package online with BOOKIT.COM, the person I spoke with when booking the vacation was very nice, however, when we arrived at the airport there was no transportation arranged to the resort. My group had to find our own way and take the risk of being robbed by hiring...

USA Coachlines / company canceled our 3 day pre-paid bus tour 4 days before our departure.

Be
Bev M on Apr 15, 2018

USA Coachlines had been paid in full & contracted in 2017 for a 3 day bus trip for 30 people for April 10-12, 2018. Only when emailed a confirmation of directions, on Friday April 6th, 4 days before we were due to leave Tuesday morning, did they reply the bus had mechanical problems and...

Thousand Trails / camping at wilderness lakes menifee, ca

Da
Darrellw1963 on Apr 14, 2018

My wife and I stayed at the Wilderness Lakes RV Campground from April 5, 2018 through April 8, 2018. Our stay was very disappointing. We have been members for over a year and have always enjoyed staying there since it was so close to home and it had great amenities. I am not sure what ha...

     

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