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Travel & Vacations Complaints

Priority Service Commercial Brokerage / Holiday package for 10 year duration 7 days /year

hilda1 on Jun 19, 2018

We are tried to call the Dubai local number for several days.Since there was no Answer yesterday I thought they must have shifted office and may be there will be some information at their office. and went to the office In Prime medical center building.Office number 102 is locked and there...

Motel 6 / Very Dissatisfied with rooms.

Elizabeth Gustafson on Jun 18, 2018

I made reservations for this motel for "Father's Day" weekend. My husband and I traveled out of town to visit a theme park and arrived a little after 10pm only to have to locate another place to stay. Upon entering our room there were cigarette butts on the floor. The restroom smelled of... / lack of service!!

Sylwias2661 on Jun 18, 2018

Hello, Booking Reference: 405891947669 ( previous 355140112481) I wanted to modified my booking with the travel agency called Alpharooms, so I sent a message through my account asking what the cost will be if any of those happens. Next thing I spotted the availability to chat online so I...

My Hub Travel / not refunding my money

susmita mondal on Jun 18, 2018

My Hub TravelIm susmita mondal.. I have booked a trip to puri through them in april 5th through bank deposit.. After that they told me to pay 5000 amount extra then I cancelled the plan.. They mail me that.. And 4000 will be the refund amount.. Till date I didn't get that.. I mailed them and called...

Malindo Airways / treatment of hold luggage

Venla on Jun 17, 2018

My backpack which had been in airplane hold had been spilled with oily liquid when I got it back from baggage carousel. The liquid ruined the fabric of my backpack and it didn't get clean even though I tried to swipe it away. I also got the oily substance on my legs and it didn't fully...

Southwest Airlines / customer service at atlanta airport

KKimmons on Jun 16, 2018

I have flown Southwest exclusively when I traveled to Houston from Greenville SC about once a month in the recent past. Today was my worst experience with Southwest gate agents in Atlanta. Please get these agents some training in customer service as they are becoming increasingly rude and...

GrabCar / GrabTaxi / grab driver

Margareth Dayal on Jun 16, 2018

GrabCar / GrabTaxiGood Day Sir/Madam GRAB DRIVER NAME: Laurence Pichay Ramos PLATE NUMBER: VF 5573 LOCATION: Quezon City Sports Club-Jollibee Kalinisan DATE: June 15, 2018, Friday; TIME: 11pm-12am. Complaint: My driver took a poor route. Nung nakasakay na kami tsaka niya lang sinabi na hindi siya sa coastal...

RIU Hotels & Resorts / riu club hotel bambu punta cana client no 91867211

Mrs D B Hunt on Jun 15, 2018

Just returned from above hotel in Dominion Republic - not happy with level of service received - Colonial Restaurant staff slow to clear tables, provide drinks, clear tables selective who they served Cashier at reception Ana - rude surprised English sterling would not be changed into...

Expedia / booking travel plans

Parkes R on Jun 14, 2018

My husband booked emergency flight plans due to the sudden death of his sister through Expedia. The itinerary on the screen wasn't what was booked, it changed when he made the payment AND he paid the "change" fee as well. When he contacted Expedia he was informed there would be a $200 per...

Driver / driver negligence

Bhaskar Mandla on Jun 14, 2018

Dear apsrtc I was travelled from bangalore to kurnool on 14-06-2018 in ur super luxury bus with service no:94164 (timings 11:50pm to 5:45am). driver his name b. harichandrudu contact no.: 7382872464 neglected the reservation people and left the bus station without any intimation. after...

Dollywood / rides being unavailable

James Fields 88 on Jun 14, 2018

I have always visited Dollywood once every year since I was a kid. However this year is the first year I was disappointed with the experience. First off let me note that I drive 3 hours to get here, and when we got to the lightning rod, (the main thing I wanted to ride this year since it'...

Expedia / customer service

MeredithAnn on Jun 14, 2018

I booked a hotel and rental car through Expedia. My plans changed and I needed to cancel the hotel, so I called Expedia who then proceeded to cancel the rental car in error. When I called back to have this corrected, I was told the rental car would be $4000 from the original $300. Expedia...

Dollywood / guest services window

Wade L on Jun 14, 2018

On May 27th thru June 1st may family made our first visit to Dollywood. We did a two (2) day pass through our hotel. The young lady made a mistake by booking two (2) parks for one (1) day instead of one (1) park two (2) days. The mistake was noticed by her and she corrected thru your...

Citibank / foreign transaction fee

JB St on Jun 13, 2018

I was charged a forgien transaction Fee, when I called to find what my options were the rep was not helpful nor was thier english clear. I've had the card for 31 years, I will be looking for another card, I am looking to change to a card with out a forgein transaction fee, I do not want to...

Greyhound Lines / greyhound

Senel on Jun 13, 2018

I was travelling to New york from boston with greyhound.Driver was careless and he was constantly accelerating and braking.because of a sudden brake a passenger fell on my foot my foot is hurt.I and my family had a real bad travel. 18/06 12pm i have 3 tickets from newyork to washington DC...

Government Vacation Rewards / un-american

John Wilkinson on Jun 13, 2018

I paid nearly $3, 000 over a course of 2 years for "points". I now have over 81, 000 points but cannot use all of them. You can only use some of them for each booking. This is a total scam. I thought I was saving up to be able to purchase a vacation. They show you some great rates when... / the hotel site, worse hotel site experience of all time.

Gary's on Jun 13, 2018

Booking.comVery Worse Hotel Site experience of all time. As a seasoned traveller I have used and other sites Hundreds of times. Indeed my status with is ‘Genius, Frequent traveller' But I don't feel like a ‘Genius' thanks to I booked a hotel for seven nights and...

Thousand Trails / appalachian rv campground

Emma Ryan on Jun 13, 2018

My family and I are elite members and we have been to many beautiful parks but this one isn't worth it. This is an overall quiet place that really tends to permanent residents, we have seen very few non seasonal rvs here. The office staff was not the most friendly. The things that...

Viking Prague Tour Extension / corinthia hotel reception and check in

Ed Kusnierz on Jun 13, 2018

Viking danube cruise was great as was transfer to prague hotel. However, transfer time could have been better planned. We arrived at the hotel about 11:30 am and were told by the viking representative that we could not check in until 3 pm. We were told no rooms were available. However... / booking confirmation

John Smith 46 on Jun 12, 2018

I received a confirmation email for a reservation I never made. I called the customer support line to find out what was going on. I was told to check my credit card and see if I was charged. If not, don't worry about it. I asked why I got the email and if the email would be sent to the...