CB Fast Food Chains Burger King Complaints #242-261

Burger King review: Whopper Jr 2/5

Eileen Seel of Perrysburg, US

May 31, 2023 11:55 am UTC

Verified customer

I went to Burger King store 5384 and ordered the 2 Whopper Jr for 5. I said on the one sandwich I wanted the bacon but no swiss cheese. On the other sandwich I wanted the bacon to get put on the other sandwich and swiss cheese put on. When I got home there was no bacon on the one sandwich that was supposed to get the double bacon and the sandwich that was to get no bacon got bacon and American cheese. I had take out order 49 at 1626. I didn't want to go back and have the problem solved since it's $3.49 a gallon gas to go any place and I live on a fixed income. The last time I went there I ordered the quad burger and was tole no more quad burgers but I could get triple cheese burger with an extra patty for $6.29. I got home and I found no cheese on that sandwich and no condiment either. I was 4 beef patties with nothing on them. I called and was told to come back for a refund on my card so I could get a free sandwich too. I got a Whopper with a value burger and value fries and it was $6.26 to me. I was told no more getting free sandwiches that were made wrong even though I had no way to get back to have anything made right. The management kept my receipt on the quad burger problem.

Desired outcome: I want to get that Whopper Jr replaced and have a way to confirm I'm leaving with the right order.

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