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🌮Taco
I bought a Taco for the 3rd time and this time it was the worst taco I ever had. I was just about to post it allllllllll over Facebook until I decided to give you guys a chance to rectify it first... They literally took a beef patty, cut in half and threw oin a burnt up shell... Lunch???? No this is trash 😠 and a waste of time and gas. I am requesting a...
Read full review of Burger KingNo meat
Went to my closet Burger King at 3:12pm And was told I could only order value meals number 8-14 no burgers or whopper. They had no Meat.
Read full review of Burger Kingfood was all cold. employees working with hoodies on covering their faces
came in for dinner. got there at 6pm. wasnt busy, ordered whopper no lettus no onion no pickel. and a crispy chicken sandwich, with 2 fries and 2 drinks, and 4 pc mozz sticks. they gave me my drink cups. walked over to fill them and they called my order number. I said what the hell this cant be fresh and hot because they put my order up in a few seconds. I...
Read full review of Burger KingBeyond Burgers / Vomiting, diarrhea, inability to sleep from the extreme nausea
My daughter and her roommate ate Beyond Burgers on Thursday, February 20, 2020 and they both have been violently ill. One had vomiting and diarrhea 5 hours after eating there and the other had a delayed response. She didn't get sick until Saturday am, but is having a longer bout with the reaction (has been throwing up for more than 24 hrs now). Symptom...
Read full review of Burger KingMissing food
I went through the drive thru yesterday and i got home and i was missing a few things 2 whoppers with cheese and ketchup mustard and pickle only and a lg fry.
Read full review of Burger King and 1 commentVegetarian options
There are multiple burgers that first appeared to be vegetarian as they have no meat in them, but are cooked in such a way that a vegetarian would not be able to eat them. It's a shame as we were very excited and were planning on eating at burger kind more often as there appeared to be more vegetarian options than competing brand. I think that the items such as the Rebel Whopper and the Halloumi Burger should not be cooked in a way that makes the items that appear to be vegetarian unable to be eaten by vegetarians
lack of food and materials
went to belleview fl burger king . ordered 8 meals - no cup holders..no nugget sauce last week this week went to burger king in villages on rte 441 - no french fries! they were subbing onion rings or mozzarella sticks . i was so looking forward to the fries...bought 2 for 10 wopper meals and asked for an additional meal for the 5$ - they wouldnt do without...
Read full review of Burger KingManagement
I just wanted to follow up on an unpleasant experience I had a few months ago at this restaurant. On a Saturday about 10am, I ordered breakfast with a diet coke, on my way to an estate sale. I'd been to this BK over 100 times since we lived in Pembroke Pines, a few blocks away, so this was common. The drink had little ice in it and by the time I was on my...
Read full review of Burger KingFood overheated
I went to Burger King on 2/19/2020, Store#544, I asked for a whopper off the broiler and they heated the burger up in the microwave and made it too hot. The lettuce and tomato was mushy and nasty from the heat. IT made me sick trying to eat it. It was so hot that I had to wait a while before I could eat anything. The food was not good at all. The onion...
poor service, incorrect order
I arrived at the drive-through and there was no one inside the restaurant. I saw two women outside the restaurant smoking and on their phones. There were no employees inside the restaurant so I drove around and asked the women when The drive-through would be open. They said their break would be over in 10 minutes. She also said that they were short staffed...
Read full review of Burger Kingdrive thru order
On Feb 9, 2020, I went through the drive thru at this establishment. I go here at least 2 times a week. I was here this day at 7:30 PM. My order number was 35. I ordered a Whopper, no lettuce. When I got it, there was only 1/2 of a burger patty in this sandwich! I also ordered a spicy crispy chicken sandwich. I could NOT bite into this if I wanted to. It...
Read full review of Burger Kingrestaurant was shut down and locked
BURGER KING #15498 FEB 16, 2020 5:49 PM My husband and I went to have dinner at 5:49 PM. Got our food the next thing a person behind the counter LOCKED the door. There were several customers eating at the time. Said person said "I am LOCKING the door as one of our people has left and we are closing the dining room. We had to let him know when we wanted...
Read full review of Burger Kingfood, customer service
I was at this location & I went through the drivethru. I got ready to make my order at the drive thru where I proceeded to place a order for the croissant ham egg and cheese meal. They then proceeded to let me know that they didn't have any hash browns. What I thought would have happened was they would substitute the hash browns for something else. The guy...
jr. whopper
Requested sandwich with no onion. Got sandwich and it had onion. I went into the store for that very reason. I choose not to say anything because I knew I would be able to remove the onion, but that is the very reason I do not use the drive thru. I want you to now that if it happens again it will be my last time visiting a Burger King. We have 2 Burger Kings in town and both seem to struggle with customer service.
Read full review of Burger Kingdrive-through
I called the 1866-394-2493 # and it took 3 customer service agents just to file a report Rene, Wayne, Treasure, and now waiting on supervisor "Daniel" that doesn't give out lasts names. This is why i'm submitting an online form! On Feb 6 2020 7:30-8 pm @ 12790 NW 7th ave North Miami FL. 33168 while waiting on the drive through. Someone poisoned my food...
Read full review of Burger Kingdorothy haymon
I was hired on January 30 and have prepared myself for work this week. I have been constantly call to request that she does her part in my onboarding process which she never completed. I called today on February 5th and was told she wasn't there so I spoke to the other manager n told her that this is very unprofessional and she then cursed me out and told...
Read full review of Burger King3 whopper meals
I went to the BK yesterday 2/3/20, I ordered three Whopper Combo Meals when I got home all the meals were old and horribly made. I been calling the number on the receipt (859-245-2886) and I haven't gotten an answer..I very disappointed..my phone number is [protected]. My email is champagne838.[protected]@gmail.com..my name is Andrea Stokes. Thanks and I would appreciate some sort of recognition
Read full review of Burger Kinglocation number 6919
I visited this location in Brandon, FL on Sunday at 2:30 in the afternoon. The cashier was outside. When she came in the restaurant she carried on a conversation in the lobby with the store manager for 5 minutes before she came behind the counter to even say hello. The drive thru attendant looked to be the only other people behind the counter. He was busy...
Read full review of Burger Kingservice time for waiting for food including ordering
I went to BK on 2-1-20, at 4:54PM to purchase two double cheese burgers at the drive-thru. I was told to hold my order. I set there for 15 minutes at the speaker, and no one ever came back to take my order. I went inside, and it took approx. another 15 minutes to order, and receive my two burgers. There were only 3 people including the manager working in...
Read full review of Burger Kingcompletely raw chicken sandwich
I stopped at the Newley open BK in Hewitt dr in Hewitt texas on 1/29/20 at 11am for lunch for my husband to take to him at work and he was so grossed out he threw up after biting into a completely raw chicken sandwich. He became ill from this incident for the rest of the day. I have sent requests twice for that manager to call me and never called me. Due...
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".
4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:
- The specific location of the Burger King outlet.
- Date and time of the incident.
- A clear description of what happened.
- Any particular staff members involved.
- The condition of the food or facility, if relevant.
- Any communication you had with Burger King representatives.
- Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
- The outcome of your complaint with the company, if applicable.
- The personal impact of the issue, such as inconvenience, illness, financial loss, etc.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.
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9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.
Overview of Burger King complaint handling
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Burger King contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 21 21 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 2 2 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number33%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click up if you have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click up if you have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click up if you have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click up if you have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click up if you have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click up if you have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click up if you have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Support
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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