Menu
Write a review
File a complaint
CB Fast Food Chains Burger King 245 Sam Walton Dr, Russellville, KY, 42276, US
Burger King company logo
Burger King
reviews & complaints
Burger King company logo

Burger King

245 Sam Walton Dr, Russellville, KY, 42276, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
Category
Working hours
Mon
7:00 am - 11:00 pm
Tue
7:00 am - 11:00 pm
Wed
7:00 am - 11:00 pm
Thu
7:00 am - 11:00 pm
Fri
7:00 am - 12:00 am
Sat
7:00 am - 12:00 am
Sun
7:00 am - 11:00 pm
ComplaintsBoard
C
3:06 pm EDT

Burger King - Whoppers 4 of them

We went to Russellville, Kentucky location. August 26, around 11:00-11:30. No receipt on the bag nor give to us at either window. Ordered 2 of the 2 for $10.00 whopper meals. No pickles.
The burgers were sopping wet with mayonnaise. The mayonnaise had made the buns soggy. it took two paper towels to try to get that off. All 4 burgers were pink inside. I called the restaurant back as soon as I go home and saw this mess they'd given me (we live 27 miles from town), to get an answering machine. No call back from the restaurant. This is the third time that I've had terrible food quality from this restaurant. Pay $21.20 for stuff I will not eat. The lady who handed us our food, as we were driving away from the window, she was scratching her butt. That's just nasty.

Desired outcome: I’d like my money back because with the crew running Russellville, scratching their bottoms and such I don’t want to eat anything that they’re serving.

Read full complaint
Hide full review
ComplaintsBoard
B
9:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Burger King - Rude behaviour by the store manager, and wrong product delivered.

March 12, 2020

I went into this store yesterday morning and ordered a Bacon Egg and Cheese Croissandwich, I got back in my truck for my drive to Nashville, TN and went to eat my sandwich and realized it was a cheese ham egg busquit?

It was cold, greasy and terrible. I threw it away when I finally stopped for the day. I need to know what you intend to do about this and how I will be compensated?

Blake Rindahl
[protected]

Read full complaint
Hide full review