I went to this Burger King on 7/14/22. I got in the drive thru line and they stated that their credit card machine wasn't working, so I had to pull around and go in. I got in a line of about 4 people ahead of me. The person working the register also had to fill the bags. When I got to the register, a new employee was trying to ring me out, and he didn't know what he was doing and had to keep waiting for the lady who fills the bags to help him. Their cash register wouldn't print receipts. The lids and napkins were spilling out on the floor. The ketchup pump was out of ketchup. The whole experience took 1/2 of my lunch hour, 30 minutes with only 4 people ahead of me. Very slow service, things broken, and very messy.
Desired outcome: I don't want anything; I just wanted to inform corporate to check on the management there.
Hello and thank you for reaching out on your recent experience!
Our BK support team will be happy to assist and we invite you to contact our team at bk.com/support.
Thanks and have a great day ahead
-Your BK Customer Support Team