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#15149
Worst Burger King of ever been to, two native American women both in the back customers coming in but left because nobody at the counter. I was sitting there eating my breakfast sandwich. Sandwich was horrible. Dryed out and hard. They had over 13 sandwich s that are premade. No customers! Would you like a dried out Sandwich? Potatoes were like hockey pucks. I complained and the younger women says there usually darker or harder. I told her that I'm a senior and I can't eat hard stuff like this. So she made me a fresh bag of tater tots. Will never go to a burger king at the airport. My food is suppose to be fresh and edible. I bought a meal with a coffee and my receipt showed soda, did I pay extra for this mistake?
Desired outcome: Had the worst overpaid breakfast that was sent to the garbage.
Time for services on Sunday
Went to BK for Breakfast after mass 1040, was told the stop serving at 1030. Think you should consider change time for breakfast until 1100 on Sundays.
Desired outcome: Change times on Sundays
Burger King Bird hill plaza drive through
30/may /2022 AROUND 3PM
Had not had any food all day just coffee
i drove in to buy a burger meal.
after 20 min wait long side speaker box.
i noticed another car behind me ,and i was getting no response .
i drove out without a purchase .
and to rub salt into wound ,the car behind me was served right away .
so felt it must be me.
And made me kind of like crap.
I WAS in store to use toilet .
And all staff were very young , like a crew with no proper manager .
it was like that story
LORD OF FLIES ,
Desired outcome: FIX WHATS BROKEN Suggest auto vending machine or something like this less inter action with these nightmare staff the better
Chicken burger
Grilled chicken burger -- not available
Fried chicken burger served -- not real chicken + expensive for the burger offered .
Desired outcome: Money refund or credit
Burger King Stephenville, TX
No adequate air conditioning, no news media on the screens, and apparently no proper customer service. There wasn't anyone in the dining room, and the humidity was stifling. I almost had a heat stroke but the people waited on me, acting very unprofessional, and rude, repeating my order several times, too bad I didn't have a body cam to record it and share how hateful some people get, some complained about the low pay, and constant quitting, of staff. Some went to a rival burger store to get food, made me wish to go to Sonic instead! But Sonic food sucks worse! I should've gone to Taco Bell! Or Jack in the BOX! If you are in Stephenville, don't go to this Burger King, the new store by a Ford Dealership... I didn't see any managers on duty, ran by rude attitude people...
Desired outcome: I don't think there is a positive outcome.. I paid in cash... I don't want my information sold, if so, I DEMAND 50% of the profit!
Service and quality of product
I had one horrible visits to jasper Texas Burger King, I went through the drive thru and the lady employee that took my order was extremely rude, she did not have any hospitality skills at all. After arriving at the window to get my order I ask the employee to speak to the manager and the same lady that took my order was the manager and the employee wa...
Read full review of Burger KingBK app
I get an email from BK. Subject matter was thirst for speed. Play the game one some points claimed my prize. Ordered some other stuff through the app. When I try to finish the purchasing process through the app, the BK app developers in error. Even went to the BK restaurant where I place the order to be picked up and I got nothing. I can’t even connect to the BK Wi-Fi at that location either. So what’s going on with the BK app? And what’s going on with the Wi-Fi at the BK restaurants? Do I still have my food order or not. Because this is not the first time this has happened.
Desired outcome: Can’t place an order and/or retrieve my free food either.
Enterprise alabama burger king
Somebody from your corporate needs to check out the burgerking in enterprise, Alabama. For a very long time the place has been a [censored] hole. It takes over an hour everytime you go though the drive though. Employees act like they don't care. I see friends of employees cut drive through line before. It's been like this for years. Management is poor and most of your new items are not made properly. Worst reputation in town and I have lived here in enterprise for over 30 years. Please investigate.
Desired outcome: Just better service. act like you care.
Two whopper’s.
I don’t like too complain, but their is a large problem at your Calumet Michigan Store!
On May 19, 2022, I ordered two Whopper’s with bacon, and no lettuce or onions at the drive through. The young lady repeated my order back to me as always! This is the third time in a row that this has happened at the Burger King in Calumet Michigan. The burgers are cold as well. Plus, I am never provided with a receipt for the order! These two whopper’s cost me over $16. What is up with that price?
This is what I suspect is going on.
I believe you my have a number ex-prison workers at this store that take serving the public lightly. I believe they are pre-making the burger’s, and through the bacon on at the last, and don’t care if the customer ordered them without lettuce,or onions! Plus, I believe they are pocketing the over charged order money. Before I was given my order at the window, the lady was asking for a calculator, saying she could not do the math! 🤔😳 Why is this the case, when you already have a cash register! I eat at burger sometimes more than three times a month, and have loved it since I was a child! This is over a 20 mile round trip from my home.
Please let me know that you have investigated your store in Calumet Michigan, and have got it back on track for Burger Kind standard’s that I expect across the country!
Thank you for your your time, and consideration!
Phillup Brinkman
Desired outcome: Please get the Calumet Burger King back on track! I have been so disappointed with the service there for many months! I feel that it my even dangerous to eat the ill prepared food coming out of your restaurant at this location!
Why are you still operating in the Russian Federation?
I am a long, longtime fan and patron of Burger King. For many decades I have so enjoyed your meals and so preferred BK to McD's. I still enjoy a Big Fish and/or Whopper meal at least about twice a month. However, after seeing on YouTube that Burger King restaurants are still operating in locations within Moscow, Russia, I will not be eating at Burger King here in Los Angeles anytime soon. In fact, I plan on waiting until Burger King is OUT OF RUSSIA COMPLETELY before I patronize any of your restaurants again.
That's it — 'nuf said.
Thank you so much for your attention to this matter.
Desired outcome: Burger King, STOP DOING BUSINESS IN RUSSIAN FEDERATION. You should not be doing business with international war criminals -- PERIOD!
Onion Rings
Ordered lst week in May 2022, the Onion Rings and Hamburger at the Canon City Burger King. Fire the Chef who came up with, what you call onion rings. Couldn't find the onions since they are minced into the batter. A discussing product. Waste of money - threw in trash. Won't be buying them again and you let friends know how bad they are.
Rude employees and smell of marijuana
I was at the Burger King in Whiteville, NC. 101 Columbus Corners Dr. I have been on multiple occasions, one time I went through the drive through and proceeded to order, I had multiple whoppers with different stuff on each and I was told rather rudely that I need to order all the whoppers at once. And I said but they are all different. I get to the window...
Read full review of Burger KingFraudulent activity
At about 2:30 pm May14th I went through the drive through at the 7613 West 88th avenue Westminster Co 80005. I ordered got my total and waited to get to the window. When I got to the window my order was a dollar more then what was quoted. I asked for a receipt and the the guy on drive said it wasn’t working. I will not be visiting any Burger King if staff...
Read full review of Burger KingWrong food order
Hi All:
I went through drive-through at the 4407 East 26th Street location today. As part of order, I ordered an Original Chicken Sandwich with ketchup only (see attached) and when I opened it at home, it came with everything on it, including mayo (see attached), which I cannot eat for health reasons.
I am not very happy as this has occurred before, but I have let go previously in past.
However, I am getting frustrated with the inability of drive-through team to not do the order the way I clearly asked them to when I placed the order.
I did not have the time, given limited work lunch break, to go all the way back to that location or call the manager to address. I have reached out to both the franchisor (Cave Enterprises) and Burger King Customer Service and neither have addressed my concerns or given a refund.
Desired outcome: I am requesting a credit to my card for this order (Order 661; Transaction [protected]-021700) due to it being incorrect.
No soap in men's restroom
On Wednesday 5/11/2022 around 8pm, I visited Burger King at the corner of Stone Mountain Freeway and Park Place. In the men's restroom, the sink was covered in smudges of dirt, and there is no soap or hand sanitizer. If customers don't have soap, that tells us the employees aren't properly washing their hands after bathroom breaks. I didn't order food because of this.
Desired outcome: Keep restrooms clean, and keep the soap dispenser filled with soap.
Food is always cold from both locations,
The two location in Pensacola FL the food is always cold everytime! The location of 7960 Pine forest road Pensacola, FL 32526... If the casher put as much attention as she does to cat like eyeballs the food would be great... store # 9159. the one off of Davis ave is the same.. the best one to visit is the on off of brent ave their food is always hot and they are so welcoming
Desired outcome: make hot food
no survey code
my brother wanted to get a free whopper but as soon as i get on the second slide i see no survey code {need to fix}
Customer Service
Burger King 6801 W 120th Ave
Broomfield Co, 80020
5/6/2022, App 8:15am
Placed order with Miguel at the drive through window
I was told to pull around the building and they would bring my food.
I waited about 10-15 min, no food
I go into the building and asked for my order, no body in the lobby, the cashier was sitting in the customer area.
she got up and looked at board , my order was not on the board.
nobody at the drive through, i wait for Miguel to get back to the window and asked for my order. they talk in spanish and said it will be longer, i see a lady in the back go to the freezer and it was apparent they never started my order.
I asked for my money back and left.
Rudest, laziest, most incompetent staff I've ever seen
679 Concord Ave, Cambridge MA. May 2nd Appox. 5:30 PM. Stood in line for 10 minutes while staff chatted to each other. Finally got to the register and the girl turned and walked away. When she came back, she couldn't figure out how to ring up my order (basic whopper meal). When I gave up and left she muttered swears at me. When I returned to get her name, she said she didn't have a name, or a manager. This is my 3rd bad experience at this location. I will never eat at a Burger King again if this is the type of people you hire. There's a McDonald's an equal distance from me.
Desired outcome: I'm will not be eating at your restaurants again, but I would suggest you hire some competent people and get rid of people who done care about your company or customers.
Chicken tenders
Hello. I’m writing to complain about an order of eight chicken tenders from Burger King. I will include pictures of the tenders. They were extremely small and very thin. It actually tasted like leather, it was so hard. Surely Burger King can do a better job with their chicken tenders than this. I would never want to give these to a child let alone adult. Thank you for listening.
Desired outcome: Refund
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- Date and time of the incident.
- A clear description of what happened.
- Any particular staff members involved.
- The condition of the food or facility, if relevant.
- Any communication you had with Burger King representatives.
- Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
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Burger King contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 22 22 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 2 2 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number33%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Support
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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