Menu
Write a review
File a complaint
Burger King

Burger King review: Customer service

C
Author of the review
8:31 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

9/8/21 Bk located at 1101 N Park Brenham Tx 77833 @ 2:57 p.m. Michael aka Mike per his badge was very rude to me but I kept being nice to him! I ask for fresh food he stated, "it should be fresh" however the burger and fries were cold I observed him fill and pour out the foamy coke about 4 times. He walked off soon as he gave by bag then peeed back as I was checking my food I had to wait until another worker came to the window as I waved and blew the horn. He got Michael I asked for a refund he was still rude. He acted as if he didn't want to be at work. Never had a problem before at any BK. He need Customer Service Skills. Thanks

Desired outcome: Retraining on customer service skills

View 0 more photos

0 comments

Add a comment

More Burger King reviews & complaints

Burger King - discontinued item 367
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Burger King - payroll revision 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Burger King - application/questionaire 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Burger King reviews and complaints