CB Fast Food Chains Burger King Complaints #702-721

Burger King review: Customer service

Kathleen Tarhanich of Chicago, US

Sep 01, 2021 12:23 pm UTC

I had the worst customer experience ever at a food service facility! This was at the Burger King off Ann Arbor road and Haggerty in Plymouth, MI. I was the last customer to put in an order before they closed monday, 8/31 (which was 2 hours before they had listed as their hours of operation (7 pm vs 9pm). I only had a plain bacon cheeseburger ordered for my daughter. After coming to the drive thru window, I waited for over 15 minutes! I had to scream at the drive thru window over and over again ("hey! Excuse me! Can someone please come to the window! Is anyone there!.. Etc") I could clearly hear the associates in the kitchen talking away, completely ignoring me. Finally, someone came and yelled at me that they were closed. I had to tell him I put an order in for a plain bacon cheeseburger. The drive thru operator looked at his other colleague and goes, "you didn't give her, her burger?" he then annoyingly came to me and goes, that'll be $1.06. I could not believe he was making me pay after waiting that long and having to scream through my car at the drive thru window to come help! After paying, I snatched the bag and then he barked an attitude with me! I don't even know what Burger King could do to make up for this absolute worst customer service experience I have ever had! So disgusted!

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Burger King Contacts

Burger King phone numbers

+1 (866) 394-2493

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United States

+1 (844) 576-0546

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17%
Confidence score

Canada

+61 130 085 2326

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Australia

+64 800 425 464

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New Zealand

+43 122 602 260

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Austria

+90 850 222 5464

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Turkey

+86 212 422 6000

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China

+81 120 945 630

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Japan

+82 80 228 163

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Burger King emails

media@rbi.com

100%
Confidence score: 100%

Support

privacy@rbi.com

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Burger King address

5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States

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