Burger King

I ordered a whopper combo with no tomato, but with extra onions and pickles. This request was followed perfectly. I ordered a diet coke with it all g with onion rings.

I am very very easy to please. I expect mistakes at the drive through but not this bad

Diet coke was discarded - tasted like Pine needles
Onion rings were actually fries and were discarded. They were covered with dirty oil debris.
Burger looked great, but the meat tasted like it was old/stale/refrigerated after it was cooked. It was also discarded. 100% failure.

I wasn't given a receipt either.

I purchased an apple pie with a burger at drive thru - got home to find no apple pie so i called and was told to pick it up next time through (no discount or refund).

Today I picked up the pie and it was horrible. There was not one tiny chunk of apple to be found, just filling and completely soggy crust.

Next time my sweet tooth tells me to get apple pie it will be either homemade or from McDonalds!

Upon entering the drive thru and prior to placing my large taco order I clearly asked what was on each one, to which I was answered "lettuce and cheese". I asked... "...no tomato, I see red stuff in the picture." Her answer was, "nope. No tomatoes".

I received my order quickly, which should have made me suspicious, however, 15 tacos in the drive thru... I had plenty of hungry mouths waiting, and was in a hurry.

I arrived home to find not only had every taco been MICROWAVED to reheat, but also, taco sauce was placed on EVERY taco in the bag (I was told at the window after I was handed my bag of reheated tacos) $15 later I have a room full of hungry people that are pissed off at me. This is a gross display at an attempt to sell a taco!

It's 1230 afternoon, I was the fifth car in line, took me six minutes to get to the place to place my order, asked if I could wait a minute I said yes, waited four more minutes for her to come back and talk to me, car is behind me or turning around, I gave up I drove out and when I went through the drive up window there were no cars in line, what happened to you guys, you would not take my order, nobody in front of me at drive-through, and still you wouldn't take my order. My three-year-old son was extremely unhappy because he loves Burger King and you guys wouldn't help me. So I took them down to McDonald's. Burger King is closer to my home, my three-year-old loves Burger King, but I'm not coming back to your store, I will just go to McDonald's or Jack-in-the-Box or Wendy's, Wendy's is right across the street from Burger King, I would rather go to Wendy's and get service then sit in line for 10 minutes and get no service. Can I say you guys suck big time. I will wait to see what your answer is our responses from this email and it better be a good one or I will not shop at Burger King again. You may contact me Tony Schmid, [protected]. But I doubt if you guys even care

Store number 4259 on Cassopolis street in Elkhart Indiana has the worst service. We sat in line, in the drive thru, after ordering 10 min and had to pull forward to wait on fries adding on more time. After waiting and receiving the fries, medium size, there were barely any fries in the package and not at the bottom of the bag. I then had to go inside and complain about the small amount of fries. She offered to take those fries and replace them with more (which is the size they should have been to begin with) while doing so another worker started complaining that now that throws off her fry orders. Terrible establishment! Also the classic chicken Sandwich had lettuce that contained the heart of the lettuce head. Gross. We will not be returning to this particular Burger King in the near future.

I have seen several Burger King restaurant close down for no reason and the worst one is the only one in area. The 42nd Ave and Flagler BK was the best one and oldest in Miami-Gables area and has been shut down over two years ago and nothing has been torn down or reopened as something else. The one on 8 street and 60th also closed down eventhough construction started on that one. The only BK left is on 57 and 7 street and that one is the worst Burger King in the USA with very bad service, no supplies and never given a receipt for your purchases. When will we see another BK in area? We now go to Checkers or Wendys most of time because Mcdonalds has very slow service. We need our 42 Ave bk back! Close the one on 57 because they serve garbage there.

saw your ad about new bbq sandwich...looked good...ordered it with small curley fries..used to have those, right? got regular fries which I hate...why not tell me u don't have curley? anyway what little meat was on the sandwich was so tough even my cat wouldn't eat it...don't know what the crunchy stuff was but wasnt good...order was $7.29...only income is ss and cant afford to waste it..wont be trying bk again...

I have a $10 egift and no bk restaurants in my area takes it called 1-866-394-2493 to see if I can get it transferred to gift card she told me to email bkguestrelations@whopper.com so I did several attempts no response. I'm irritated whats does or take to get this balance transferred to a gift card? Who do I need to talk to that would actually help?

My husband and I ordered 4 tacos when we sat down to eat them we noticed they were wet through the schell their was no meant in this taco just refried beans which we thought was strange this is a burger place.. Then upon eating them we relized they were stale schells really hard to eat . Never again will I eat another taco their thats was terrible and we have told our friends as well not to eat the tacos otherwise we have enjoyed burger king for a long time .

I went to store 2639 Beverly hills mi and had a horrible customer service experience on 7/20/19 I ordered a whopper with cheese and for 1 it was same price for 2 but cashier did not tell me so I wanted to add another the manager Kim came out and charged me another 3 dollars which was too much I paid and the manager is the one that made the second one I left went to give my husband his food was about to eat the whopper neither had cheese on them I had to go back up and get a refund they kept me waiting 20 min and the cashier wouldnt even talk to me. Terrible cuatomer service seems they charged 99 cents for cheese and didnt give on purpose

My family has been to this Burger King several times in the past year or so and it's never been top notch on service or cleanliness but today tops it. The service was slow but always is; however, the workers were nice and apologetic. My complaint is the building itself-the floors are always gross-You just slide around the place. There's bugs(gnats) flying all around the tea and drink station. The tables are dirty as well as the floors. While we were eating we saw three huge roaches on the floor and then saw one fly from the air vent onto the floor. That about did me in! I won't be going back. The Other BK location in pineville isn't much better! We don't even go to that one anymore.