charged incorrectly for a "special"
I went to this location, thru the drive thru. Currently, you have a special for "Whoppers" specifically, a double whopper meal for $6. This is what I asked for at the window, and the girl asked me what size drink I wanted and I told her whatever it comes with, I said small is o.k. My mistake! I didn't really look at the receipt and the clerk didn't tell me a total, so I did not see the charge until a few minutes later. I was charged $8.49 for the whopper, small fries, small drink. I went back to the store and told the counter person what happened, and said I did not get the $6 special price. She said you asked for small size, therefore you were charged full price! I got the right food, but was overcharged and the clerk would not refund me the difference! McDonalds is looking better every day!
tacos
Ordered 4 tacos, worst tacos I ever ate, shell was ver soggy, looks like they fried them with the meat in them, very little cheese and lettuce and way too much sauce, knew something was wrong when there were a lot pre-made ones, we love tacos, I was not happy with this product, lost me as a customer, especiallywhen there is a Taco bell 1/2 mile away and McDonalds right across the street,
salads
I purchase salads from store number 24563 quite frequently. This store NEVER has croutons! They usually say "we're out" but today they told me "We can't keep em in stock, so we just don't order them anymore". I'm outraged that this particular store REFUSES to follow standards! At least a discount .. if the complete advertised item is not available.
2 pulled pork sandwiches
I feel ripped off I just stopped and bought 2 sandwiches to bring home and they sure don't come close to what you advertised and it was $12.06 for for this (2 photo's attached) I feel the meat should of covered the bun and the toppings sucked, it was nothing like you advertise, plus I had to stand and wait till the guy came back from a break for him to make the sandwiches along with 3 other people unbelievable I'll never buy another one of these high priced sandwiches
quality of food
The girl at the window was very nice and friendly however the food was horrible. I understand it was 11:46 p.m. but if a business is open at that time they should still provide good quality food until closing time. If not maybe they should move their closing time up a few hours. My French fries will not only cold but hard and stale my hamburger which wa...
Read full complaintworst customer service
Ive been a client seens this store opened and the pass few week ive tried to go there after work like I usually do and its been clo before the closing time they say the close at midnight but ive been going at 11 after work and its been close. But. I just thought that I could give an other try and j got the chance to go again and it was open so i went to the...
Read full complaintthe delivery truck at night smashed our car
We were waiting in the drive thru waiting for our order. A huge delivery rig drove into the drive thru lane & smashed the left side of my car! It's totally unsafe to allow the delivery truck drive into the drive thru lane! My car is so damaged that I couldn't open the door or close my window. I have to pay for a safe garage to keep the car at night until it...
Read full complaintI will never give this BK my business again
I pulled into Burger King drive thru on 17951 NW 27 Ave, at 10:30am and I hear from the speaker at the menu board " I'm sorry." I had not placed an order yet. So I ask what do you mean. The reply was that breakfast was over and that lunch did not start till 11am and so no food was being served for the next half hour. I have never heard this in my life and...
Read full complaintthe taco I understand it's a dollar but it was hard greasy and smushed did look good it was not good why have it when it looked bad
Taco was not good I know a dollar but don't promote something that your not getting you will loss business for the food on Hilton Head SC it was good but now I don't know what happened pulled pork was not good at all very disappointed I go there a lot now I'm changing my view on this place maybe it's the workers but I heard other places in NC are the same maybe is the quality of your food
The tacos are absolutely horrible. Worst fast food ever. One regrettable bite and into the trash. Don’t waste your dollar
customer service was horrible!!!
I was not even greated by the woman taking my order. She was so rude never have i ever dealt with this kind of service before in my life. She did not say one word to me the whole time taking my order! I myself work at dunkin donuts and know what customer service is all about! I am so disgusted with this experience! I also received my mozzarella sticks and...
Read full complaint$1 tacos
I ordered 2 of these tacos and the filling was beans and lettuce only! Not as advertised! There was no meat and no cheese, no taco sauce. Unreal! False advertising! What more can I say! This was a totally wasted lunch trip! You should at least serve your food as it is advertised! It was like you put the taco shell in a form added the beans, deep fried it, put lettuce in it, shoved it in a bag and sold it to me! Totally unacceptable!
original chicken sandwich
On the 17th of July 2019, noon time during work hours I happened to go to this restaurant and had ordered the original chicken sandwich meal. After my second bite to the named sandwich, it appeared passed fried and hollowed somewhat spongiform and nothing like chicken. This by far has been the most disgusting and grossed out meal I've ever experienced! I...
Read full complaintthe general manager the area director and an employee
I walked in to order a meal and it was hectic I noticed they were being slammed with very little communication a older black woman in the kitchen from what I heard was very vulgar and telling her managers she doesnt have to listen or "do a [censored] thing" she wasnt being helpful and was actually making it far more difficult... A black heavier set male manager...
Read full complaintstore was dirty
I have never been to any fast food restaurant that was so dirty. Every trash bin was over flowing, there was not one cleaned off table in whole store, it took 20 minutes to get a kids meal and whopper meal. I live here and have been to this place over the past 4 years and have never been so grossed out by dirtiness like that. My family will not be back here again.
taco as advertised on tv
my wife stopped about 1 week ago and ordered five (5) tacos for our supper and the person at the drive-thru window didn't know they had tacos. She had to go ask someone if they had them. Well, they made them and put them in a bag and my wife came home. When I opened the bag for us to eat, the tacos had nothing on them but a little of what comes on them when...
Read full complaintmissing food
I went to your store and ordered 41.55 in food was miss my 3 orders of mozzarella sticks. Tried to call the store no one answers. It took almost a half hour to get my doos just to be shorted. Now I am out 5.07. It late too tired to go back and get it. Will try to go and talk to the manager I'm the morning. I ordered at 9:30. My order number was 348.
Read full complaintnot giving us the food we ordered
We have gone to this burger king numerous times because we live nearby. The last few times they have shorted us on our food, given us the wrong food, argued with us about how much food we were supposed to get on a coupon. It's been terrible service. Today we ordered the coupon code 9330 for 2 large fries and 40 nuggets. We wait for nuggets to be made and drive away with one large fry and 20 nuggets
Read full complaintburger king tacos
I just tried your tacos . I live in Savannah Ga . I love tacos but you can't call these tacos. If you aren't going to put meat in them you should advertise that it's beans not meat. The shells were so hard it hurt my teeth . I ordered four and I only ate one cause I couldn't eat them . They were truly awful . I would rather have a frozen burrito. That'...
Read full complaintsalad ordered was only iceberg lettuce.
We ate at the BK in Clinton IA on 7/15 or 7/16 2019. It was the one on the Lincoln Highway. I ordered a club salad and they told me they were out of cheese, I said that was okay. What I got was a large bowl of chopped iceberg lettuce with three slivers of tomato. I thought you had a terrible salad on your menu, but when we got back to our hotel my husband looked it up and found it was supposed to have several more yummy ingredients, we didn't even get a crouton. Some people need to be retrained!
manager eric
Came in to get something to eat and was totally shocked at how down hill this place has become. I was sitting in lobby when out of the back office, Eric comes out to front desk and starts going off on the crew members. He was telling one team member to " hurry up and get his [censored]ing head set back on, Jesus Christ how many times I gotta tell ya that." Then turns around said, "now what the [censored] am I going to do ? I had one guy call in and another [censored]ing quit ." I spoke up and said if I was talked to that way I would quit to . He just looked at me and headed back to his office. There were little kids in the play area, and other people in the lobby. I can't believe managers at this establishment can cuss like this, and treat their employees like crap. This is not the first time something like this has happened. It happens almost daily. My family has also been in here when certain managers come in smelling like weed and start yelling at crew members. Other times we have seen then get mad and go off on crew members and start throwing things while they are cutting that employee or employees down. This is horrible! Something really needs to be done to fix the management here and the moral.