Extremely long wait, poor service and rude employees.
I haven’t been this disappointed in a really long time. I often visit this branch, as it’s on my way home. The service is always fast and efficient, but today, Monday December 18, 2023 was a completely different story. First the young boy taking the order overcharged me and rang up a meal as 3 separate items. When I pointed this out, he immediately started...
Read full review of Burger KingApp
Placed an order on the app for 5 whoppers, onion rings, 2 small fries, 2 small drinks, large sweet tea. Order paid for through the app. Arrive at the Burger King drive through located on the corner of Nova and Dunlawton in Port Orange, Florida to be told over the intercom “you have to contact customer service for a refund because we have no whoppers.” No...
Read full review of Burger KingDrive through window - hot coffee wasted on hand and suit coat
Hi, On December 17 around 9:05 am, at the Burger King store in Garner NC (number 12979), hot coffee was wasted on my hand from the drive-through window. The employee passed the coffee to me from the drive-through window. The top came off the cup while it was being handed to me by the employee. The coffee burned my hand and spilled on the sleeve and the...
Read full review of Burger Kingrefused to give me a receipt and shut the window on me
I ordered through the drive through on 12/13/23 at the Burger King in Milton, FL. I was not given a receipt for my order. I paid with a debit card, when I asked for the receipt, I was told their machine was not working and the window was shut in my face. I looked in my bag and there were no napkins. I had to get the cashiers attention and request napkin...
Read full review of Burger KingNot supplying ordered items
Yeaterday afternoon we ordered several meals over 50$ worth And over half of the items were wrong as we complained at time of delivery nothing was done as I allergic to tomatoes of course mu whopper had tomatoes on them after it was ordered no tomatoes and no pickles but there they were will never recommend this store to anyone also we ordered a plain...
Read full review of Burger KingDiscrimination within the workplace.
So I just quit a few days ago because of School. One of the employees posted a picture of the group chat of him and other managers talking behind my back on instagram. This was not the only time he was doing this, reports of other employees experiencing the same thing have happened too. The name of the man was Brian Pascual. Sonia, Sherrie, Emil are...
Read full review of Burger KingIncorrect order again!!!
last time I went to BK I ordered 2 junior whoppers and a reg fry. Came home and only had 1Junior Whopper in the bag. This time I went through the drive thu and ordered 2 double stackers and a reg fry. Got home and they charged me and gave me 2 bacon DBL stackers. I I don't eat bacon. The dang order wasn't that complicated. Store was off 36th ave in Ocala Fl. Think store# 3454. Wasn't on my receipt for order #75. 12/9 at 12:52 Trans # 297622502159007131519
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Manager service
The second time in a month had the same problem at the same burger king. showed them my code on my phone for a deal and they said it wasnt valid. Manager said she cannot do anything to help so both times me and my wife left without purchasing anything. This is very poor customer service when the Manager could very easily honored the deal by simply...
Read full review of Burger KingService ....
Store #2008...12/6/23 at 1:27 pm. Today, at the assist manager (her worker) wouldn't give me their name but I had (the casher who took the order was nice (but the work heavy set girl (who she keep staying you not addressing her right) but what happen was the cashier girl went to get my cookies and the guy/girl (heavy) pronoun her hair was comb back and she...
Read full review of Burger KingOrdered bacon egg and cheese biscuit
I ordered bacon egg and cheese biscuit on the app when I got there they had me waiting at drivethru for 20 min then asked me to pull up 5 min later gave me food they gave bacon egg and cheese crosaint drove all the way home to find crosaint instead of biscuit drove back told the girl they gave bav egg and cheese crosaint she said yeah I know we don't have...
Read full review of Burger KingEmployee Hiring is Discriminatory
Ive been going to Burger King for decades. Due to the declining nature of service and bad attitude i realized Burger Kings exexcutive management and Human resources has dicriminantly focused on hiring most of their employees of hispanic ethnic origin refering to individuals with origins in Spanish-speaking countries. There are many other people from other...
Read full review of Burger KingPeople that can't get my order right or even complete it.
I was just at store store at 3332 W Genesee St, Syracuse, NY 13219 and after eating there for the last 30 years I've come to expect problems with my order but missing half of it is just beyond the pale, I live 10 miles away and a missing fry is par for the course and I'm not driving back for that. This time (Dec. 1st) I was shorted 2 sandwiches, an onion...
Read full review of Burger KingSlip and fall
ON 10/7/2023 My wife slipped and fell at 4799 West Henrietta Rd on 10/7/2023 around 9pm. I have pictures no one has contacted me back about the incident including Brianna who runs Rochester Ny. She has told us they are in fear because video is so bad and will not give us a copy of the video. My wife has a VERY severe concussion which is ongoing. We were...
Read full review of Burger KingMissing sandwich Leesville LA
I didnt get my Whopper. Called the store and they said I would have to come in and pick it up. I ordered through door dash because I am sick so now I have 3 days to go get it. I wont deal with Burger King again. Ordered chicken nuggets, Whopper, onion rings and chocolate shake. Also, their drive thru is always so slow. 20 min or so just to order on a slow day.
Read full review of Burger KingBreakfast, 2 croissant sandwiches
On 11/29/23 between 930 and 1000 am I went to the BK on route 46 E in Clifton NJ
Had two croissant sandwiches and they first of all were microwaved so hot I burned my mouth. Also the cheese basically melted out of the sandwich. Was all over the wrapping paper. The bread (pale, squished looking, not what it usually looks like), sausage and egg didn't taste too good. I thought because it was so hot.
So fast forward, my stomach all day was grumbling and when I got home at 430 pm, I had the runs, bad. I did not eat anything else this day.
I had tossed bag and receipt no knowing this was gonna happen.
Desired outcome: Food Safety Audit needs to be done.
Service
Sat at drive through for about 6 minutes with no response, I know it was close to closing. It was 11/26/2023 @ 10:45 pm could see them laughing and caring on but yet couldn't take my order. Doubt I will ever eat there again. The location was at Wabash Indiana on Cass street. Since you ask NO information about myself or any other pertinent information this will be swept under the rug! Now I know for sure I will never eat there again!
I did not get the code for my free whopper after I did the survey.
I went to Burger King Nov 21 2023 and got my lunch I went home and filled out your free burger servay and at the end of the servay you would not except my home phone number. I would like you to send me the code for a free whopper. I really like your food. I live in Canada Ontario I purchased my food at burgerking at 100 City Centre Mississauga my phone number is [protected]
Desired outcome: free whopper
Reward points not adding into my rewards balance
2023-11-20. 12:35pm Lunch hours I entered the Burger King store# 3581 Greenbelt MD to order lunch. I went to the register and gave the code that appeared on my phone. It said to provide this code at the start of your order. The cashier keyed in my code and then took my order. I used a coupon for two Whoppers, fries and drinks. The total came to $14.30. I...
Read full review of Burger KingReward points
On Sunday the 19th on November at around 5 pm my husband and I went into Burger King at Drum Hill Chelmsford, Ma. I had reward points I wanted to use and the clerk would not honor them. We asked to speak to the manager he would not let us we asked his name he would not tell us. He said he doesn't have to give it to us. He was very rude. A customer behind u...
Read full review of Burger KingService
We recently tried to order meals at our local Burger King but, we were very disappointed with the service. Tried to order food via the drive thru but, we had a young man that was not familiar with what Burger king had to offer. He messed up the order several times. He messed it up so much that the manager came on the speaker to clarify the order. The...
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