CB Fast Food Chains Burger King Complaints #622-641

Burger King review: A 21 digit survey code cannot be entered

Jon Dieball of Chicago, US

Dec 02, 2021 7:56 pm UTC

So I ordered my usual, which is two Whoppers with no onions and extra mayonnaise with a large side of onion rings. This is at the Burger King at diversey and Cicero in Chicago.

There's a 21 digit survey code at the bottom of my receipt. The website only allows 20 digit codes. This makes it impossible to start the survey much less complete it.

Not sure what to do now or who to complain to, but the one time I actually wanted to fill out this survey for a free Whopper, I cannot. Absolutely terrible business practices. How can you have a 21 digit code on your receipt and your website only allows you to enter 20 digits? I cannot be the only one who has experienced this.

Desired outcome: I want my free Whopper

Burger King - A 21 digit survey code cannot be entered - Photo 1

View 0 more photos

0 comments

Add a comment

Burger King - discontinued item 367

Resolved

Burger King - payroll revision 23

Resolved

Burger King - poisoned food! 46

Burger King - free whopper survey code missing from receipt 30

Burger King - application/questionaire 17

Resolved

Burger King - tv advertisement

Burger King - manager 1

Burger King - not given drink

Burger King - poor service/food 4

Burger King - service

View all Burger King reviews and complaints

Burger King Contacts

Burger King phone numbers

+1 (866) 394-2493

Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 84 84 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number

United States

+1 (844) 576-0546

Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 5 5 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number

17%
Confidence score

Canada

+61 130 085 2326

Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number

Australia

+64 800 425 464

Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number

New Zealand

+43 122 602 260

Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number

Austria

+90 850 222 5464

Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number

Turkey

+86 212 422 6000

Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number

China

+81 120 945 630

Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number

Japan

+82 80 228 163

Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number

South Korea

More phone numbers

Burger King emails

media@rbi.com

100%
Confidence score: 100%

Support

privacy@rbi.com

100%
Confidence score: 100%

Burger King address

5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States

Burger King social media
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jul 30, 2026
View all Burger King contacts