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British Petroleum
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British Petroleum
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111 complaints
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12:20 pm
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British Petroleum - contaminated gas

I am a friend of a disabled woman whose car was affected by the bad BP gas. BP has hired a company by the name of Sedgwick to take care of the claims. The disabled woman contacted BP only to lied to . The disabled woman got all documentation into Sedgwick that was needed then was told that just one more thing was needed and when she provided that one thing...

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2:43 pm
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British Petroleum - rampart shingles

The roof was done 10 years ago, the shingles are already curling. The rampart shingles we choose was Midnight blue. After contacting my roofing contractor, he recommended that I open up a claim.
I notice a couple a weeks ago that I had pieces of shingles on my BBQ, was wondering why thats why I called my roofing contractor.

Thanks for getting back to me.

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Update by Simon Lavictgoire
Oct 14, 2014 4:14 pm

Hi, I just wanted to remind whom it may concern, I still haven't received an answer regarding my shingles, now I'm due to replace it.
Now my concern is how much will BP cover for their delay on my request sent on 2012-09-19.

Thank you!

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5:34 pm
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British Petroleum - counterfeit money

I'm thoroughly disgusted with BP.I received counterfeit money in my change this morning.I didn't know that It was fake and when I later took it to another store, It was confiscated and the police were called.I've never been in any type of trouble so naturally I was very angry, so I went back to BP and the employee laughed at the whole thing like it was one...

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8:38 am
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British Petroleum - price complaint

Happy July 4th to our local local customers in celebration of your loyalty we have raised your price over .15 gallon just for today.
If you really need our fuel we have it.
Your choices are go to any other station in town and pay much less, we will most likely lower our prices back once you realize you may be taken advantage of.

Once again best wishes
the staff of BP ( not an american company) of doylestown pa bucks county.

BP today 7-4 $ 3.57 reg
Shell $3.43
Sunoco $3.43

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6:41 am
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British Petroleum - charged thrice

So on Sunday morning, 13/05/2012 @ 09h25, I went to BP, Mitchell's Plain in AZ Berman Drive to fill my tank. My request was for R200 worth of unleaded petrol. The attendant did as I asked and then I handed him my garage card to pay for my purchase. To my surprise I got 3 notifications on my cell phone for funds being debited on my account, however the attendant only came back with 1 slip. I immediately went to the "person in charge" who politely told me that that they have a problem with the paper in their machine and swiped it thrice in order for them to generate a receipt for me to sign. I was very upset as you can imagine as it was Mother's day and I planned on taking my family out for lunch, however this was now impossible as I was short by R400. When I asked the "person in charge" to give me my R400 back, as I showed him the notifications on my cell phone he told me to come back with a bank statement.
I am now inconvenienced by having to go to my bank to collect a bank statement, pay for the statement, pay the service fee for the funds that went through my account and use money to get to the bank? How is that fair to me as a customer?

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British Petroleum - unfair treatment

i started working for bp gas station on 12-28-11 the first few days were great but i noticed there was a lot of gossip between the workers, i stayed out of it and did what i was suppose to do, the way i was told to do it. 4 days into the job i got a call from the manager saying "it wasn't gonna work out, and to turn my uniform in and get my check the following day" i was in shock because i had no idea what i did wrong. later that day my friend went up to the gas station think she would see me, and of course i wasn't there and ask why. the workers sat there and told her that i got fired because i was a "lazy piece of ### worker" and so on. i don't think its any of their business why or how i got fired and really shouldn't be talking about it. it was very unprofessional in my eyes.

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Update by darceybenjamin
Jan 13, 2012 2:53 pm

thank you for your comment and input on the situation. i was in shock for awhile just because i have never been fired for no reason, but it is someone to laugh at. two days later i got hired for a managers position at a fast food restaurant, its kinda sad that they are more professional then the gas station.

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10:24 pm
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British Petroleum - rude attendant

went into the station and the attendant was very rude. sign on the pump said that you had to prepay. he said that it would not be necessaryt because i was using my credit card to pay. i told him that it involved and discount card tied in with a food store and he told me to just slide it. it did npot work so i wnet back in and he told me to go out and do it again and it would work. i proceeded to do it again and it pumped the gas but didn't take my discount card. went in to complain and he got nasty with me and told me there was nothing he could do to rectify the situation. i paid l $20 more for the gas then i should have and he wouldn't do anything to rectify it.

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British Petroleum - dirty store floors and bathrooms

Very dirty floors and bathrooms for years at this location.I finally stopped coming but this was a very convenient location.I finally started going to Exxon Mobil AS THE PLACES AT THOSE STATIONS ARE MUCH BRIGHTER AT NIGHT and cleaner in appearance.I was on a trip last year also in 2010 to Omaha, Nebraska And pulled in to BP station as I like the gasolines at route 50 and I-80 before you head east bound into Omaha, Nebraska and I complained to the lady that bathrooms were very dirty around toilet and walls and floors area and floor was sticky and she inspected it and really complained that this was not that bad, yet it was very dirty in appearance.This was BP at route 50 and I-80 location.This was on the west side of Omaha, Nebraska.

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2:56 pm

British Petroleum - fraud

From: b.p job alert
Subject: job offer
Date: monday, 13 july, 2009

British petroleum company plc (uk)
Human resource department
1 st james's square london, sw1y 4pd

Job alert!
Bp, a well established and reputable oil/gas company with rapidly growing wide network of outlets around the world, seeks to attract resourceful individuals craving for a refreshing opportunity yet characteristically possesses the skill and uprightness to excellently

Deliver amidst limited assistance.
Job locations
- south-africa
- europe
- u.s.a
Method of application
- all interested candidates should reply via mail with updated resumes (cv).
- interested applicants must specify job location.
- only applicants who possess the required qualifications will be short-listed whence consequently contacted.all resumes should be fowarded to:jimmiespencer[email protected]

Hr department
Recruitment section
London(uk).

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12:03 pm
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British Petroleum - damaged bonnet and windscreen and bad service

I filled up my car (Honda) at the BP Beyers South at 5pm, on 10/08/2011 5pm (R500 Full tank). I went into the store to buy airtime while I left Frank to to fill up. Frank (petrol attendant ) forgot to close my bonnet properly after he had checked my oil & water. As a result, a few minutes later on the N1 South, my bonnet flew into my windsreen (both are damaged - bent bonnet & cracked windscreen). I drove back to the BP to complain. Frank took blame for not closing the bonnet of my car properly & called the Manager (Godrich). Godrich spoke to Solly (Owner) & it was agreed that BP will cover all cost to repair my car. I was asked to submit an affidavit stating what had happened, as well as quotes from Honda& a panel beater. I submitted all documents via fax to Godrich on 17/08/2011. Its a month since the accident & my car is still not repaired. BP has also failed to call me & keep me updated with the process to repairing my car. I have constantly had to call to find out what is happening. I also do not appreciate that BP expects me to collect the car parts myself & deliver them to the panel beater. I raised my concerns with both Godrich & Anthony & was told that they would only pay for parts & repairs & transferring of car parts from the Honda NorthCliff dealership to Sparkling Auto Care (Panel Beaters - Randburg). I am frustrated and disappointed at the treatment I have received from BP. Where is the courtesy & Customer Service?

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4:40 pm
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British Petroleum - gas pump/ cashier and manager

On, Friday, September 02, 2011, I stopped by the BP gas station on Crain Hwy, to get some gas and newport mediums. I reguested $10.00 worth of gas and the newport meduims were $6:59 the tax was .40 I use my credit card and the total came to $ 16.99. After I gined for the purchase I went out side to pump the gas. I statred puming the gas, and it stopped at $...

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8:08 pm

British Petroleum - expired milo bar

I bought a chocolate milo bar from my local BP petrol station! The expiry date on the back says 12/08/2011, but it has clearly expired before then! I was discusted to open it and find a way undersized, off shape, white shade off smelling supposed chocolate bar! I was a big fan of this brand but I’m totally off it now! I know you might not care and will probably just laugh this off n delete it, but at least I tried! I look forward to hearing your response if you care.

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12:13 am
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British Petroleum - rude gas attendant

I usually go to NJ to fill up my gas but I was running near empty (about 2 gallons left) so I decided I'd fill up a little just to be on the safe side. I stepped out the car and was told that it was full service only. So, I asked the man for just 1 gallon of gas. He gave me a hard time and asked me how much in terms of dollars. So, I said "just give me $5...

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6:18 am
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British Petroleum - fraud

The gas station located on US1 (Harbour City Blvd) and 192 has a price posted of $3.86 a gallon for regular gas. On the pump itself in very small numbers its indicated a price of $3.96 I didnt notice until I filled up $70 later. This is total fraud, normally I would not have noticed this, please check out this station. I purchased the gas on Sunday May 8 at...

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3:26 am
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British Petroleum - rude as hell staff

I was at your store last week to buy power ball tickets and was told that you stop selling at this location at 10;00pm so this week I returned at 950 pm and asked to buy 100 in tickets for the power ball and your staff was rude as # in fact the young black lady told me in voice and waved to me to go I was bothering them while they were apparently trying to...

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11:42 pm
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British Petroleum - defective product

Tonight, Sunday 13th February 2011, I drove into the local BP garage, intending to fill up my Mondeo with unleaded gasoline. However, I noticed that the pump was operating very slowly, and called a halt after putting £38 worth of fuel in the tank.
I mentioned to the cashier that the pump was sluggish, and she told me that she thought they were running out of fuel. I didn't think any more about this until my car cut out, a mile or so along the road, in the dark. Dead. I didn't have a cell phone with me, and walked back to Stranraer, intending to ask the cashier if I could use the garage phone, so I could get some assistance. On the way, I passed a brand new Ford Fiesta with the bonnet up...yes, they'd filled up at the same garage. Not only that, they'd already called for help, and informed me that the local Automobile Association were dealing with six concurrent call-outs, all with the same symptoms. Then, the cashier wouldn't allow me to use the garage telephone initially, until I managed to convince her to call her manager at home. It gets worse...NOW, the cashier tells me that people have been coming back to the garage to complain ALL DAY! You'd have thought that it might have dawned on her that there was a serious problem...and, that even if she didn't have the authority to do anything, a call to her manager, at home, would have confirmed that it might have been better to close the garage. As a resuly of doing NOTHING, then probably scores of drivers have paid around £40 for the privilege of filling up with water-saturated fuel from the dregs of the forecourt tanks, or had our fuel injectors blocked with gunk, again from the bottom of the tanks. I've got a couple of real beefs with this -
- there should mechanical procedures in place to prevent the sale of such contaminated fuel
- leaving filling stations in the charge of people devoid of either authority or COMMON SENSE is not a good idea.
I'm now looking at a bill for several hundred pounds to get my tank drained and my engine examined, caused by £38 of defective fuel. The customer service of BP is worse than non existent. I'm going to try to get my money back, but, on the evidence of the type of people I'm dealing with, I'm not hopeful. Either way, I will never, ever, fill up with BP again.

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British Petroleum - the worst station in the area

I live a few blocks away from this gas station and I travel three towns over to go to another station, because of the poor service. If you go there at night the attendant will not come over to you car, you have to go to the window of the station and then he might follow you over to your vehicle. This has happened on more than one occasion. The station is in...

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6:31 pm
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British Petroleum - employee harassment

I currently work for almost two years for a BP Gas Station convenience store - On 3 or more occasions, I have reported to my store manager that a former employee has been sexually harassing me. He told me to forget about it and just wait on the person who no longer works there but is a frequent customer. On one of these occasions he followed me into the cooler and grabbed me and told me he wanted to have sex; on another occasion he took a sex enhancing pill off the counter and asked me to try it out. I do not know what my rights are in this regard but I feel that I should not have take this abuse.

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6:13 am
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British Petroleum - double charging cc and horrible customer service

My husband stop by BP to pick up a pack of black&milds and a pack of cigarettes and was told his BOA cc declined so he used our BOA debit card - once again the store clerk told him this card declined as well, so my husband came home check our BOA cc and debit transaction, to his surprise the cc's never declined we were charged twice. He went back to the...

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M
7:32 pm
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British Petroleum - rude stupid white trash b*tch who works there

i went here to get gas and get help with gas. There was a very rude white trsah nasty haired thing that worked there. She was so mean and kept giving me rude looks. When I told her how much gas I wanted, the b*tch made a comment and was mean. She then gave me more of an attitude, and acted as if she was so much better than me, but she was like 46, fat, nasty hair like a cabbage patch doll- she was like one fo those- really mean rude wench. Avoid that place if you dont want to deal with rude stupid white trash

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Update by melissa93
Jan 07, 2011 3:02 am

i like cookies--you are a psychopath--everything u say to others u worthless piece of sh*t is about you...you are ### and dog sh*t...u sound like the average rude piece of crap female...thats why ur defending white trash-- cuz u ARE just that...stupid ###...

Update by melissa93
Jan 07, 2011 3:00 am

women who are just flat out rude ### to other women, b/c they are mean...screw them...they dont have the right or if they do oh well but they have issues...dont call nice people who have to endure their abuse people with attitudes---YOURE the idiots with attitudes...losers, plus even commenting on this fuking pointless thread which really is of LITTLE importance...shows your stupid mentality

Update by melissa93
Jan 07, 2011 2:59 am

i am not RACIST im a minority and calling someone white trash b/c tehy are rude or white trash isn't racist...i wasnt rude...if someone is rude to you youre going to get upset--u people are obvious psychopaths--u stand up for abusers and low lifes and put down anyone who has to deal with them. That skank wasn't white trash ...she was white trash crap garbage filth--most of you on here can relate---u are the same...idiots...

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A

Apparently "Melissa" (goes by 'Alice', too) got tired of posting the same kind of racist rants on other consumer sites. LOL...I'd kind of missed the insanity of this woman's persecution complex.

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0 0

Look the best way to deal with this is thru kindness, you dont know what she is going thru right now...and well you treat people the way you want to be treated and remember Karma is female and when she comes back around she tends to be a real witch!

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C
Jan 15, 2011 2:53 am

you totally rude

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W

also ive noticed many posts stating BP has rude cashiers---so it mustn't just be me who experiences bad customer service at BP's...there are bad employees everywhere...its just another sh*tty company in this stupid society full of sh*tty companies and mean stupid people everywhere

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W

Ok, I dont get why this stupid post is receiving comments--it wasn't that important---the lady was rude big deal...there aer much more important topics/posts to comment on - you people are idiots seriously...I deal with rude people all the time...what upset me was the lady was just blatantly mean b/c of the amount of gas I asked for, and was a jerk about it. There is much worse out there to worry about and comment on trust me...get a life...

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British Petroleum contacts

Phone numbers

+44 207 496 4000 +1 800 333 3991 More phone numbers

Website

www.bp.com
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