CB Vehicle Rental and Leasing EconomyBookings.com

EconomyBookings.com Reviews and Complaints

EconomyBookings.com review: Update of August 2025 Reviews

Lawrence Scheidecker of US

Mar 19, 2026 3:49 pm EDT

Verified customer

Replied

Featured review

11 reviews
US
Rated 1 out of 5 stars
This is an update of previous reviews…
This is an update of previous reviews for this same company where a claim was submitted last August 2025 (over six months ago)!

A brief recap:
- All documents sent...twice!
- Alleged "senior managers" directed me to three websites, all of which were set to wire money to them. Wired over $3,000 USD to them that, thankfully, my bank stopped out of suspicion of a scam. Economy Bookings blamed it on a "glitch" in the system and wanted me to try again! I refused for cautionary reasons!
- They acknowledged the $787 USD claim was owed, but offer no secure way of receiving it! Alternative was to send my banking information via email...not secure!
- Every time I write here, I get the same basic scripted response asking for details and contact information They've had all for over 6 months!
- If this is a scam, it's clear. If not, what is demonstrated is a poor reimbursement system being run by incompetents! They even challenged me to take them to small claims claims court knowing that, since they are in Latvia with no physical US presence, there is no viable recourse when there is a problem! I don't believe they should be able to do business in the US where there is no way to force them into fair business practice!

Recommendation: I do not recommend using this company, as when there is a problem there is no viable recourse!

EconomyBookings.com response

Mar 20, 2026 7:36 am EDT

EconomyBookings.com customer support contacts

Phone numbers

+1 (202) 800-9938

+1 (613) 701-0911

Address

616 Corporate Way, Suite 2-3973, Valley Cottage, NY, 10989, US

Website

www.economybookings.com

File a complaint Write a review

View all EconomyBookings.com contacts

Hello,

Thank you for your detailed feedback. We’re sorry to hear how frustrating this situation has been, especially given the time that has passed.

We understand your concerns regarding security. At the same time, for Full Coverage reimbursement, payment can only be processed once the required bank details are provided through the designated and verified process. Without these details, the reimbursement cannot be completed.

Please note that Full Coverage is a reimbursement-based product. Once a claim is approved, the payment is issued after the necessary payout information is received. According to the information available, the claim itself has already been acknowledged, and the remaining step is the submission of valid payment details.

Regarding your concerns, EconomyBookings is a legitimate car rental booking platform, and claims are handled through official support channels. If anything appears unclear or suspicious, we strongly recommend using only the verified communication links provided by our support team.

Our team has recently followed up with you again. We kindly ask you to provide the requested bank details through the secure instructions shared, so the reimbursement can be completed.

Kind regards,
EconomyBookings

Please tell me what trustworthy method is secure! As mentioned before I was offered two alternatives...currency websites (3 of them) that actually attempted outbound wires to you (around $3,000 USD that my banked stopped), or sending bank information via email which does not seem secure.

EconomyBookings.com response

Mar 27, 2026 6:32 am EDT

EconomyBookings.com customer support contacts

Phone numbers

+1 (202) 800-9938

+1 (613) 701-0911

Address

616 Corporate Way, Suite 2-3973, Valley Cottage, NY, 10989, US

Website

www.economybookings.com

File a complaint Write a review

View all EconomyBookings.com contacts

Hello Lawrence,

We can see how frustrating and concerning this situation has been for you, especially given how long it has taken and the security issues you encountered. This is certainly not the experience we want for our customers, and we genuinely want to see this matter resolved for you.

To clarify, we have been requesting the necessary details for your refund through our secure, official channels for some time. We do not use external currency websites or request outbound payments in order to process reimbursements. What you described strongly suggests that third parties may have attempted to misuse your information outside of our systems.

Your claim has already been acknowledged, and the remaining step is to securely receive your payment details so the refund can be completed. We kindly ask you to contact our team directly at fullcoverage@bookinggroup.com with your booking number so this can be finalized without further delay.

Once this is resolved, we would appreciate if you would consider updating your reviews to reflect the outcome.

Kind regards,
EconomyBookings

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EconomyBookings.com - They charge money for nothing 22

EconomyBookings.com - Car rental 9

EconomyBookings.com - Terrible service 39

Resolved

EconomyBookings.com - Big big big trap 1

Resolved

EconomyBookings.com - Do not book with this website or it will cost you way more than expected 1

EconomyBookings.com - Car rental. No refund.

Resolved

Replied

EconomyBookings.com - car rental

EconomyBookings.com - staff supervision and rental prices

EconomyBookings.com - Rental car at EconomyBookings.com

Resolved

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EconomyBookings.com - overcharge of $290.62 for the reservation - do not use economybookings.com 1

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EconomyBookings.com Contacts

EconomyBookings.com phone numbers

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Brazil

More phone numbers

EconomyBookings.com emails

support@bookinggroup.com

100%
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Support

media@bookinggroup.com

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Support

dpo@bookinggroup.com

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reservations@bookinggroup.com

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More emails

EconomyBookings.com address

616 Corporate Way, Suite 2-3973, Valley Cottage, New York, 10989, United States

EconomyBookings.com social media
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Mar 27, 2026
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