I ordered a custom fruit basket for my daughter who was ill. It was delivered 2 days late and wasn't the fruit I selected. I have sent 3 e-mails, called 3 times and entered their online chat 3 times. I have received 1 phone call back but they left a message and now don't return my calls. The operator in online chat disconnected from me twice without saying goodbye, ie. hung up on me!
I have sent in a complaint to the Better Business Bureau but nothing back yet. I was on the phone to dispute the charge with my credit card company when Bloomex called which is why they left the message on my voicemail. I so wish I had checked here first.
I ordered a fruit/flower/chocolate gift basket what I recieved was not at all like the description...
Well here we are coming up to Feb 2009, I'm still waiting for my final pay check for the work since Nov 2008.
Not much has changed the bloomex staff is still ripping people off any way they can, , Beware Valentines is just around the corner, need to disapoint your loved one? Order from Bloomex if you do they will guarantee to let you down.. Don't take my word read the complaints from last Valentines Day.
I'm presently enjoying the warm sun but when I return I plan to take the crook Dimtri to small claims court and get my last pay, he also forgets that I didnt sign the new contract right away he owes me there to and interest.. In the meantime BUYER BEWARE OF BLOOMEX . CA read the p0licies, you will be charged $9.99 to have the dead flowers picked up and if you think your getting a refund when your Valentine Flowers don't arrive think again this is not how BLOOMEX RIPPOFF works . There is an excuse for everything you tell them, in the mean time count on them hanging up on you or disconnecting you from the live help ..
BEWARE BEWARE BEWARE ... READ THE POLICIES ... you take a chance ordering from them and you take a bigger change working for them ... they will not hesitate to deduct your hours and rip you off ...
Sincerly Yvonne ex employee
You people who made good reports must be working for the company! They are slackest, most unprofessional...
My Brother -in- law died Christmas day. With it being a bad time I figured I would get flowers delivered. I decided to try on-line. What a mistake. I was embarrassed and humiliated. Not only were they nothing like the picture they have on the website, but half were dead or almost there. I have to say I got a very nice gentleman helping me and he offered a replacement but it was too late. My brother-in-law was being buried in two hours! So he offered me a full credit for the full amount. I gladly took it. Well again I thought I could trust them. Nope. I ordered a gift basket. It was to say sorry to my sister and I made a custom order for the total credit. What a sham! 7 items that were small or just one cookie or handful of jelly beans! It is a scam! If you think your getting something good forget it. Do NOT believe the pictures! Never will I ever trust on-line products from anything. I'm done.
On Dec.18, I ordered by phone for an arrangement to be sent to Stony Plain, Ab to my son and his wife for...
Buyer beware ***************
Before ordering with bloomex. Ca check out web sites that offer you both complaints and compliments... A shorter read on the compliments...
Read the policies... They send you dead flowers you pay $9.99 to return the dead flowers.. They guarantee to rip you off and you will most likely not get what you order..
Still waiting since nov 18th to get paid for a week's wages that dimtri refuses to pay me for telling the customers the truth...
So i have to go to court to get it... Gives me lots of time to keep telling the truth about how they rip you off.
Be sure to ask for a total before giving your credit card...
If you don't you will get ripped off... They call it a glitch but don't tell the customer they are being charged more after credit card goes threw... They are scam artists and very good.. Operators taking your calls can do absolutely nothing to help you... Beware of bloomex. Ca
Bloomex. Ca flowers - exceptional gift basket sent!!
Bloomex has once again gone above and beyond in their customer service. We ordered gift baskets from bloomex. Ca for our employees. We have 50 employees, and wanted the baskets to be delivered for our christmas party on dec. 5th. Bloomex. Ca managed to give us a great discount for the quantity of baskets we were getting, and delivered them all on time for the party! The baskets contained great quality gourmet foods. Alot of employees commented on the baskets, and were very pleased with the contents.
Thanks again bloomex for coming through for our company! This is why we continue to use you, year after year, keep it up!
Triage management team
I ordered flowers from www.bloomex.ca about a week ago, everything was smooth and easy. I searched online for flower delivery to Calgary, and came across Bloomex Canada. I thought I'd search for coupons and came across canadianfreestuff.com and found a Bloomex.ca flowers coupon code for a15% off discount on Bloomex.ca. I used the code "deal" in the coupon code field before checkout and saved $9 off my order. Sweet!! The flowers arrived on time, and my friend told me the flowers were awesome. I recommend them indeed! Natalia
Really great customer care- I looked online for a florist for flowers for the funeral and came acro...
I have two complaints on this company
I ordered three different bouquets for Thanksgiving - they were meant for the table for three different families - apparently this florist ran out of the orange flowers they were advertising and didn't notify me - they sent pink flowers instead of the orange I had ordered - pink did not work on any of the tables - the customer should have been notified and allowed to agree to the change or not.
The second complaint is that I understand there's a "glitch" in their system that changes the price after the order is done - they ask for the credit card info Before the order is completed and the price increases after the order is done - I want a refund on the money difference and on the three bouquets, and I don't expect to order from them again.
Bloomex gift baskets- all we can say is wow! I ordered 5 gift baskets from Bloomex.ca, to be delivered across Canada to research analysts who helped compile study material for me. When I phoned to place the order, the agent said that I may be interested in becoming a corporate user, as I would get 12.5% off all my purchases with Bloomex.ca. The ordering process was so easy, I emailed the corporate sales manager the address details and he assured me the baskets would all be delivered the next day. Sure enough, all the baskets were delivered on time, and ALL sent me emails regarding the selection in the basket as being exquisite. After Bloomex.ca's performance, I am of the position that I will use them solely for my flower and gift basket suppliers.
Bloomex. Ca - thank you for the lovely flowers to my aunt!!
I ordered flowers from bloomex in kitchener, ontario to be delivered to my aunt. She had just undergone surgery and was slowly recovering, and couldn't leave the house. I wanted to send her a cheer me up gift of colourful flowers. I decided to go through bloomex. Ca, and I am glad I did! The agent on the phone was patience and took the time to get my entire message on the card. I received an email with the details of what I ordered and noticed that the girl spelled my aunt's name wrong (Chelsey with a "y" and not an "a" at the end). I called the customer service line, and they changed the spelling right away and sent me another email with the corrected version. I liked the updates via email. My aunt told me the flowers were absolutely stunning, and that they made her week... She looks at them and smiles now. Thank you so much bloomex for making my aunt smile during a difficult time!!
The flowers delivered were exceptional!! I ordered flowers online to be delivered to a business associate in Toronto, as a congratualtions for sealing a huge account. I decided to order through Bloomex, as they had same day delivery. The flowers were very affordable, and they kept me up to speed with Bloomex emails. My associate claime the flowers were absolutely beautiful!! I was most bemused at the quality and customer satisfaction Bloomex performed. My associate was so impressed, she says she'll be using Bloomex in the future, and you can bet I will also...another happy customer!
Thank you Bloomex Toronto for the flower delivery made to my mother in law. The ordering from your site was easy, and the after care was phenomenal. Your prices are hard to beat, and the email confirmations are much appreciated. The flowers arrived at the perfect time, and we will use BLOOMEX again in the future for our flower delivery. Continue the great service and products!
I ordered flowers from Bloomex to be delivered in Lake Lousie to my daughter. The flowers when they arrived had a couple of broken lilies, my daughter said they were beautiful except for the broken stems. i called Bloomex and told the customer service rep about this, my hopes were that the courier company would take more pride in the packages they deliver. The Bloomex customer service rep was very helpful, she apologized, and explained that when deliveries are outside major cities they use a courier company. There are those drivers that do not take the care they should when delivering Bloomex flowers, and the customer service rep told me he would send out a new bouquet FREE of CHARGE for the inconvenience. I was very impressed with the way they dealt with my small complaint. I found them to be very accomodating, and I understand that things can get damaged during delivery- God knows Canada Post has kindly delivered fragile Christmas presents in thousands of shattered pieces, and then told me "well we aren't responsible for damaged items"!!! At least Bloomex was ALOT more accomodating and my daughter was doubly surprised.
Order #[protected]- Thanks to Gilbert for the great service!
On Wednesday Nov. 12th, our organization held a charity fundraiser. We had 200 roses donated to us from Bloomex Toronto flowers. The flowers arrived the night before the event, they arrived in beautiful condition, each carefully packed in celophane with a tiny water canister thingy attached at the bottom of every rose. Nearly ALL of our attendees made mention of the beautiful roses, our event was a great success, and we were very grateful for Bloomex's involvement and generous contributions.
Bloomex's recent dedication to the Canadian Cancer Society has inspired alot more corporate giving in our offices across Canada, we would prefer to support a business that supports it's communities. Businesses like Bloomex make a difference.
On Nov. 11th, I ordered flowers online from BLOOMEX OTTAWA. I wanted to send my father, a decorated war...
Being both an EX employee and a bloomex purchaser I can tell you quite a bit about this company, tactic...
Ordered flowers to be delivered to my Brothers' funeral. They arrived unmarked, no card, and...