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CB Banks Truist Bank (formerly BB&T Bank) Complaints #722-741
Truist Bank (formerly BB&T Bank)

Truist Bank (formerly BB&T Bank) review: deposit

V
Author of the review
1:02 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I've been with BB&T bank for 10 years. Today went to bank and tried to deposit $1040.00. I was told I had to have my id. I asked why, and they said it is a policy, and I could be money laundering. It's a shame that I was considered a crook by BB&T. I will be taking my business elsewhere. If that's your policy, then every bank should do it, not just 1.

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  1. Truist Bank (formerly BB&T Bank) Contacts

  2. Truist Bank (formerly BB&T Bank) phone numbers
    +1 (800) 226-5228
    Click up if you have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (800) 226-5228 phone number 0 0 users reported that they have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (800) 226-5228 phone number Click down if you have unsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (800) 226-5228 phone number 4 4 users reported that they have UNsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (800) 226-5228 phone number
    Domestic
    +1 (910) 914-8250
    Click up if you have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (910) 914-8250 phone number 0 0 users reported that they have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (910) 914-8250 phone number Click down if you have unsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (910) 914-8250 phone number 0 0 users reported that they have UNsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (910) 914-8250 phone number
    International
    +1 (888) 833-4228
    Click up if you have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (888) 833-4228 phone number 0 0 users reported that they have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (888) 833-4228 phone number Click down if you have unsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (888) 833-4228 phone number 0 0 users reported that they have UNsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (888) 833-4228 phone number
    Hearing Impaired Clients
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  3. Truist Bank (formerly BB&T Bank) emails
  4. Truist Bank (formerly BB&T Bank) address
    214 N Tryon St., Charlotte, North Carolina, 28202, United States
  5. Truist Bank (formerly BB&T Bank) social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 28, 2026
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Truist Bank (formerly BB&T Bank) Category
Truist Bank (formerly BB&T Bank) is ranked 37 among 353 companies in the Banks category
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They will flat ruin you!
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