Truist Bank (formerly BB&T Bank) headquarters
North Carolina, Charlotte 28202
United States
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Overview of Truist Bank (formerly BB&T Bank) complaint handling
742 Truist Bank (formerly BB&T Bank) reviews first appeared on Complaints Board on Aug 5, 2006. The latest review Corporate account not in my name was posted on Aug 9, 2022. The latest complaint my debt card was resolved on Apr 04, 2022. Truist Bank (formerly BB&T Bank) has an average consumer rating of 2 stars from 742 reviews. Truist Bank (formerly BB&T Bank) has resolved 168 complaints.
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Latest Truist Bank (formerly BB&T Bank)’s complaints
Truist Bank (formerly BB&T Bank) - Corporate account not in my name
Good Afternoon, I am in receipt of a check that was drawn from BB&T (60-912/313) check #008577 date 12/29/2016 made payable to my late husband Edward H. Anskis as well as myself, Carolyn G. Anskis in the amount of $151,000 which was drawn from an account held by BB&T and was deposited into a corporation account owned by Mr. Anskis. This check was made...
Truist Bank (formerly BB&T Bank) - Missing Mortgage Payments
Starting March 2022, (impacts March/April/May 2022 payments @$1394.00 each month - total $4182.00 missing) when Truist converted the current mortgage account holders information, they changed the account numbers and DID NOT INFORM me this was to change. So starting in March 2022, when my bank ELECTRONICALLY WIRED the money to Truist for my mortgage, as they...
Read full review of Truist Bank (formerly BB&T Bank)Truist Bank (formerly BB&T Bank) - Debit card expiration and transition
When I was a customer with First Virginia Bank, and later when it became BB&T, I never experienced an issue when my debit card was about to expire. I was always issued a new one at least one month before the current card's expiration, and transitioning over to the new card was convenient: one phone call activated the new card. Not with Truist bank. Not...
Read full review of Truist Bank (formerly BB&T Bank)
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