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Truist Bank (formerly BB&T Bank)
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Truist Bank (formerly BB&T Bank)
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742 complaints
168 resolved 574 unresolved
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Truist Bank (formerly BB&T Bank) headquarters

214 N Tryon St.
North Carolina, Charlotte 28202
United States

Truist Bank (formerly BB&T Bank) phone numbers

+1 800 226 5228
(Domestic)
Domestic
30 42
+1 910 914 8250
(International)
International
9 136
More phone numbers

What is Truist Bank (formerly BB&T Bank)’s email address?

Truist Bank (formerly BB&T Bank)’s support and contact email address is [email protected]

Truist Bank (formerly BB&T Bank) website

Truist Bank (formerly BB&T Bank) working hours

Mon 12:00 am - 12:00 am Tue 12:00 am - 12:00 am Wed 12:00 am - 12:00 am Thu 12:00 am - 12:00 am Fri 12:00 am - 12:00 am Sat 12:00 am - 12:00 am Sun 12:00 am - 12:00 am

What category is Truist Bank (formerly BB&T Bank) related to?

Truist Bank (formerly BB&T Bank) is related to the Banks category.

What are the social media accounts of Truist Bank (formerly BB&T Bank)?

What is Truist Bank (formerly BB&T Bank)'s Facebook?
Connect with Truist Bank (formerly BB&T Bank) via Facebook at Truist Bank (formerly BB&T Bank)
What is Truist Bank (formerly BB&T Bank)'s YouTube?
Like, share & subscribe to Truist Bank (formerly BB&T Bank) on YouTube at Truist Bank (formerly BB&T Bank)
What is Truist Bank (formerly BB&T Bank)'s Instagram?
Check out Truist Bank (formerly BB&T Bank)'s Instagram pictures and videos at Truist Bank (formerly BB&T Bank)
What is Truist Bank (formerly BB&T Bank)'s LinkedIn?
See Truist Bank (formerly BB&T Bank)'s portfolio on LinkedIn at Truist Bank (formerly BB&T Bank)
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Overview of Truist Bank (formerly BB&T Bank) complaint handling

742 Truist Bank (formerly BB&T Bank) reviews first appeared on Complaints Board on Aug 5, 2006. The latest review Corporate account not in my name was posted on Aug 9, 2022. The latest complaint my debt card was resolved on Apr 04, 2022. Truist Bank (formerly BB&T Bank) has an average consumer rating of 2 stars from 742 reviews. Truist Bank (formerly BB&T Bank) has resolved 168 complaints.

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ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Truist Bank (formerly BB&T Bank) Customer Service. Initial Truist Bank (formerly BB&T Bank) complaints should be directed to their team directly. You can find contact details for Truist Bank (formerly BB&T Bank) above.

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Latest Truist Bank (formerly BB&T Bank)’s complaints

C
12:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

Truist Bank (formerly BB&T Bank) - Corporate account not in my name

Good Afternoon, I am in receipt of a check that was drawn from BB&T (60-912/313) check #008577 date 12/29/2016 made payable to my late husband Edward H. Anskis as well as myself, Carolyn G. Anskis in the amount of $151,000 which was drawn from an account held by BB&T and was deposited into a corporation account owned by Mr. Anskis. This check was made...

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J
9:33 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Truist Bank (formerly BB&T Bank) - Missing Mortgage Payments

Starting March 2022, (impacts March/April/May 2022 payments @$1394.00 each month - total $4182.00 missing) when Truist converted the current mortgage account holders information, they changed the account numbers and DID NOT INFORM me this was to change. So starting in March 2022, when my bank ELECTRONICALLY WIRED the money to Truist for my mortgage, as they...

Read full review of Truist Bank (formerly BB&T Bank)
W
11:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Truist Bank (formerly BB&T Bank) - Debit card expiration and transition

When I was a customer with First Virginia Bank, and later when it became BB&T, I never experienced an issue when my debit card was about to expire. I was always issued a new one at least one month before the current card's expiration, and transitioning over to the new card was convenient: one phone call activated the new card. Not with Truist bank. Not...

Read full review of Truist Bank (formerly BB&T Bank)
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