Menu
Truist Bank (formerly BB&T Bank)
Truist Bank (formerly BB&T Bank) Customer Service Phone, Email, Contacts

Truist Bank (formerly BB&T Bank)
reviews and complaints

www.bbt.com
www.bbt.com

Learn how the rating is calculated

1.8 977 Complaints
Claimed
Truist Bank (formerly BB&T Bank) has claimed their business profile
Share
Write a review File a complaint

Truist Bank (formerly BB&T Bank) complaints 977

ComplaintsBoard
W
2:35 pm EST

Truist Bank (formerly BB&T Bank) Poor Customer Service & Non-return of funds

My account was closed but I had processed a deposit into it that was in transition via ACH prior to the account closure. When I didn't see the deposit verified after 4 days, I called the customer service number (waited on hold for 51 mins) only for the customer service rep to hang up when I asked her to transition from her headset to the actual phone due to being hearing impaired which I clearly stated on the front end. Called back a 2nd time- 48 mins later they dropped the line. A third try (54 min wait time) I was told they could do nothing for me and I needed to visit my local branch. The following business day, I visited the branch 5 working days after the deposit was transferred. The local branch representative says they can't see thing only to the same customer service number. 45 mins later of her being on hold, I'm told that my ACH was returned to the institution of origination. I call them the following day and they show confirmation of the funds being received by Truist. I wait 2 more days before returning to the local branch which led that representative calling into the customer service line. Wait time is greater than 45 mins so he says he'll email the date and transaction number of the returned deposit. Turns out they didn't return it at all but I will receiving a paper check in 3-5 days via mail service. After a week, I called in the am and didn't receive a return call so I returned to the local branch later that day and speak with the guy that has an office. He calls into the customer service only to find out that the check had not been cut yet. Follows up with a phone call the next day to say I will receive said check in 5-10 business days. This has been going on for almost a month now and quite honestly every time I've spoken with someone I've been told a different story so I don't know what to believe. It's been the worst excuse for a financial institution that I've ever experienced. I enjoyed being a customer of Suntrust but since this merger with BB&T it's been terrible.

Desired outcome: I just want my money so I never have to deal with this company again.

Read full review of Truist Bank (formerly BB&T Bank)
Hide full review
ComplaintsBoard
S
7:34 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Truist Bank (formerly BB&T Bank) This is Shirley Owens my complaint is a overdraft

You gave starch 9.00 out of my account which only had 1.80...your bank or starch was not authorized to withdraw with 1.80 in my account...I would never do this.

Desired outcome: I stop payment and want this and overdraft removed from my account

Read full review of Truist Bank (formerly BB&T Bank)
Hide full review
ComplaintsBoard
M
2:47 pm EST

Truist Bank (formerly BB&T Bank) Covid 19 forbearance

In August of 2020 I had a forbearance due to Covid, In July of 2021 paperwork was signed and filed. they said it would take 30-45 days to review and file with Hud, due to the fact we have an FHA loan, HUD never received paperwork and I have consistently called BB&T to find out what us going on, no one seems to have a straight answer as to why my paperwork has not been filed and discharged from forbearance. I have been paying a normal mortgage payment as of August 2021, which I was told to do, The forbearance should be closed out and it is not. Due to this we cannot refinance and have been given the run around. It is now FEBRUARY 2022 and still no answers

Desired outcome: I want the forbearance cleared and file sent to Hud so it can be resolved and we can move on and refinance

Read full review of Truist Bank (formerly BB&T Bank) and 3 comments
Hide full review
3 comments
Add a comment
L
L
Lisa OK
Charlotte, US
May 24, 2022 9:53 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Have they helped you? I'm going through almost the exact same situation. Please update your post and let me know if and how yours was resolved.

Thank you

C
C
Cynthia Valencia
, US
Apr 19, 2022 8:59 pm EDT

I am experiencing the same . They have no answers and I can’t refinance because they won’t take my account out of forbearance . They will not modify my loan either . I want to get away from this bank but I’m trapped because of this forbearance and lack of communication.

L
L
Lisa OK
Charlotte, US
May 24, 2022 9:55 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Same situation I'm in. Can you please tell me if you've gotten this resolved if so how?

Thank you

ComplaintsBoard
W
1:54 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Truist Bank (formerly BB&T Bank) Customer service employee

I went to lose my account today. Apparently I had a pending transaction and couldn’t complete my transaction today. The teller, Drew, at Truist in downtown Lumberton NC said “don’t let the door hit you in [censored] as you leave”.

Seriously? This is the way employees speak to customers? I used to bank with BBT and left because if a lack of customer service. I was hoping to be done with this bank all together today. When I asked if I heard him correctly, he said “yes, you did”. This is not acceptable behavior. When I worked at a bank, I would’ve been fired for that behavior. I expect he will receive disciplinary action.

Desired outcome: Disciplinary action against Drew

Read full review of Truist Bank (formerly BB&T Bank)
Hide full review
ComplaintsBoard
F
10:15 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Truist Bank (formerly BB&T Bank) Customer phone service

2/9/22 10:30 am waiting on the phone for over 1 1/2 hr to find out about possible suspicious activity. could not wait any longer. during this time they restricted my credit card. 2/10/22 11am sat in the local branch office with branch leader trying to help and still sat for over 1 hr. he could not get anyone on the phone. just told to wait for the next available operator. wanted the restriction removed from my card. branch leader had internal phone numbers and it got him no ware. gave up and left after one plus hr

branch leader did resolve the problem later in the day called to let me know.

i don't call this good customer service. my time is just as important.

Read full review of Truist Bank (formerly BB&T Bank)
Hide full review
ComplaintsBoard
P
1:39 pm EST

Truist Bank (formerly BB&T Bank) I am having a terrible time using online banking since Suntrust account is merged

We have been with Suntrust for 20+ years. Our online information and format has been the same. Today I tried to pay bills online but our sign in wasn’t accepted. It was accepted for Suntrust but I still couldn’t pay my bills.

This is very confusing and getting help on the phone is a half hour wait, for email 24 hours.

Please direct us through the process step by step so we can understand.

P Wolfe

Desired outcome: Directions how to use Truist Banking

Read full review of Truist Bank (formerly BB&T Bank) and 1 comment
Hide full review
1 comment
Add a comment
D
D
Debi Matticola
, US
Feb 21, 2022 11:22 am EST

Today is 2/21/2022 and still no new debit card from Truist and now my login credentials don’t work either. Customer service (waited over an hour on phone) can’t tell me if card was mailed and can’t help me get a new card. I have been with SunTrust Formerly Trust Company Bank since the late 1980s. I’m done.

ComplaintsBoard
A
1:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Truist Bank (formerly BB&T Bank) Customer Service

Truist decided to block a purchase I was trying to make on 2/7/22. I tried to contact the fraud department. I attempted to call them several times. After waiting two hours each time I called I ended the calls. I attempted tp make a purchase today and found out my card was blocked. There is no reason why anyone should be on hold for hours and never receive any assistance. I currently have 5 accounts with Truist and if the customer service doesn't improve I will close all my accounts and take them somewhere.

Cheryl A Poore

Jetersville, VA

Desired outcome: Improve customer service

Read full review of Truist Bank (formerly BB&T Bank)
Hide full review
ComplaintsBoard
S
12:59 pm EST

Truist Bank (formerly BB&T Bank) Bank Savings

I have an account with BB&T bank in Fallston, Maryland, now known as Trusit Bank. Without my knowledge they took the funds in my account leaving a balance of $0.00. When I called and asked them about the unauthorized withdrawal, they said it was because I had not accessed the account in a long time. When I asked for my money back, they said no. Just a warning to others that Trusit Bank has stolen my money.

Desired outcome: Please return my money

Read full review of Truist Bank (formerly BB&T Bank)
Hide full review
ComplaintsBoard
K
10:45 am EST

Truist Bank (formerly BB&T Bank) Online service and loan payoff

I have been trying to pay off my Auto loan and cannot get assistance. A Check was sent on January 16 and the payment was not allocated to the account. I called numerous times and was told they couldn't see the payment. I was then transferred to another person and had to wait for over 30 minutes, which I didn't have time to wait as I was working.

Now when I login into my account it automatically logs me out. I have reset my password but still am unable to check my account to see if payment has been accepted. I am paperless so I do not have account information available except online.

I need help! I have never worked so hard to pay someone $12,000

Desired outcome: Fix online sign in. quicker customer service to speak to a representative for assistance. Apply my payment to my account.

Read full review of Truist Bank (formerly BB&T Bank)
Hide full review
ComplaintsBoard
R
5:46 pm EST

Truist Bank (formerly BB&T Bank) Mobile app

Doesn't work half the time. Continues to tell me if "doesn't recognize my device" the same phone I have used dozens of times. Tried calling to speak with a representative twice, first time told "46-minute wait time", second time told "31-minute wait time"...Was with SunTrust for other 20 years, this new entity SUCKS...HATE THIS BANK, moving to a new one soonest

Desired outcome: FIX THE FRIKN APP SO I CAN DEPOSIT MY PAYCHECK.........HAVE SOMEONE ANSWER THE DAMN PHONE

Read full review of Truist Bank (formerly BB&T Bank) and 1 comment
Hide full review
1 comment
Add a comment
D
D
Dashir
SPRING HILL, US
Feb 19, 2022 11:17 am EST

Mobile APP can't be used for deposits, being told it is a known issue for months now..

Waiting until after the full merger this weekend.. will try again after the 22nd.. it is still doesn't work, going to change banks.. so far not impressed with the Truist merger. Its an APP people, its not rocket science!

ComplaintsBoard
M
5:34 pm EST

Truist Bank (formerly BB&T Bank) Online Banking

I can not transfer money from one account to another. It will not allow me to select the date.

Read full review of Truist Bank (formerly BB&T Bank)
Hide full review
ComplaintsBoard
K
12:23 pm EST

Truist Bank (formerly BB&T Bank) No access to checking account, fraud department not available on weekends, card controls won't work either, I'm stuck with no money

I've been locked out of account numerous times with unauthorized charges. The fraud department is closed on weekends which I believe is against the law to not have a fraud representative available 24-7. The card controls get stuck while off and I have no access to my money for an entire weekend and nobody to reach for help or to report unauthorized charges. Online access has been down as well so I cannot access my account in any way whatsoever. I was told fraud department is required to always be available and given a # to call for them, when I called it said closed and gave normal business hours on weekdays like every other service. Beyond frustrated.

Desired outcome: I want retribution for the unacceptable business practices, restricted availability of fraud department against federal regulations, and someone to call me and get this corrected ASAP because I'm stuck with no access to my primary checking

Read full review of Truist Bank (formerly BB&T Bank)
Hide full review
ComplaintsBoard
M
11:59 am EST

Truist Bank (formerly BB&T Bank) Customer Interactions

Truist recently felt the need to send all of their customers a new debit card because of the change of bank name from either BB&T or Suntrust. So, I received a new card on about February 2nd. The information states "activate your card on 2/21/2022". I tried to activate the card early and it said too early to activate. This to me means that I need to leave this card and all of the associated paperwork laying around on my desk until 2/21/2022, almost 3 weeks away. In addition, if I really want to insure that I have debit card to get cash out of my account, then I need to put in a reminder in my calendar to activate this card. This is way too much BS to put up with from a bank that wants to keep my money.

Also, Truist has decided to use the "belt and suspenders" approach to website interactions with them. Logging in or logging out takes TWO keystrokes, not just one as compared to most other banks. More BS from them.

These people need to realize that there is a lot of competition out there in this space. They should not want to piss off their customers so soon after merging together.

Desired outcome: Get S together.

Read full review of Truist Bank (formerly BB&T Bank)
Hide full review
ComplaintsBoard
R
9:03 am EST

Truist Bank (formerly BB&T Bank) Stop payment charge

I have 2 checks outstanding since the 1st and 12th of January, both to the same institution. They have not been cash or cleared on my statement. Every night for a week I called the bank and was put on a 30-45 min wait, which they never answered. These were paper checks and not electronic transfers. Since my working hours are the same as the bank, I have not been able to go by the bank. I put a stop payment and was charged $72.00. This is ridiculous to pay for a service that was not completed. And the chat line is not available on the bank when I logged in. This rarely happened for years with SunTrust, but they never charged me in this instance of lost checks in the mail. If you are going to merge with the world HIRE MORE PEOPLE. If my $72.00 is not refunded, i will be changing banks. You may call me, since I usually answer my phone. [protected]. Not too impressed with Truest so far, just another number for you to make money off of the retired and fixed income people in this world of inflation that has been created for us common folks.

Read full review of Truist Bank (formerly BB&T Bank)
Hide full review
ComplaintsBoard
W
8:47 am EST

Truist Bank (formerly BB&T Bank) Access to my account

I formerly had an account online with BB&T. Since Truist took over I have lost access to my account. Many login problems and currently my account is locked.

I am a retired American living in Thailand. Name on account is William T Harvey. Weeks ago I made a phone call to Truist from Thailand. About 10 minutes before speaking to a human and then was connected to a person in another department and was told next person available in 30 minutes. Password issues. Unresolved! Still no access online and a large sum in that bank. I need to be able to have com with a human.

Desired outcome: Establish contact with a representative to re-establsh communications to resolve outstanfing issues. Thus far very poor service since name change from BB&TMy name is William T Harvey.

Read full review of Truist Bank (formerly BB&T Bank)
Hide full review
ComplaintsBoard
L
10:44 am EST

Truist Bank (formerly BB&T Bank) Mortgage payoff

I have been trying to get the payoff amount to pay my mortgage early. First contact 1/10/22 said payoff amount would be mailed. Never came. Called again 2/1/22. Same thing. Said it would be mailed. And I cannot pay the final amount through the online account and have to wire or mail a check! When I said I can wire it, the representative rapidly read off a string of numbers to wire it in and did not even give me the amount to send in. I talked to two different people at each call (Jan and Feb) and got different stories fr om everyone. I just want to pay off the mortgage. Cannot do so in person because the nearest office is several states away.

Desired outcome: I want them to mail me the payoff amount and instructions on how to send in the payment.

Read full review of Truist Bank (formerly BB&T Bank)
Hide full review
ComplaintsBoard
C
4:45 pm EST

Truist Bank (formerly BB&T Bank) Extra charges in my account # [protected] on December 21st, 2021 and January 21st, 2022

I am complaining about extra charges in my account on the reference dates and I am sending attached a letter explaining. The charges are about zelles and wire transfer made in 2 times on the total amount of $7, 301.39. Please see the letter attached to understand the whole situation. This sudden charge in such a large amount all at one time came as a very unpleasant surprise. Once I had been advised by your bank's representative as to the nature of those charges I stopped using zelle as a means of payment for this account.

Read full review of Truist Bank (formerly BB&T Bank)
Update by clarkexport@aol.com
Jan 26, 2022 4:48 pm EST

I need to resolve this mater as soon as possible

Hide full review
ComplaintsBoard
S
2:55 pm EST

Truist Bank (formerly BB&T Bank) Web site

I have tried numerous times to logon to the new Truist web site. I succeeded twice and went to the mortgage section to pay my mortgage and it wouldn't work. I have tried on various search engines such as Edge, Chrome, Safari, IE, etc. Now I can't even get in to the site. It takes time to load and none of the options when clicked will work. Very frustrated with this. When it was BB&T, I didn't have these issues. Since the conversion I have not been able to pay online.

Desired outcome: Fix the web site where it will work.

Read full review of Truist Bank (formerly BB&T Bank) and 1 comment
Hide full review
1 comment
Add a comment
G
G
Greer Creed
, US
Feb 01, 2022 12:10 am EST

I too have had nothing but problems since the merger. Been paying mortgage and ccard online with bb&t for 10+ years without issue. Now a transfer takes me 3 days?!?! Even transfer money from my own checking to savings account takes 3 days! Online banking system is horrible. I am considering a new bank, and that is a big deal for me as I have 7 accounts at (former) bb&t including mortgage, investments, checking, savings, and ccards. I'm ready to leave.

ComplaintsBoard
C
5:47 pm EST

Truist Bank (formerly BB&T Bank) a Cashapp payment i sent is still pendng and so is a Zelle payment I tried to make this morning

I am getting "pending" on both and no is answering Customer SERVICE WHICH SAYS IT IS OPEN THIS TIME 4 PM Saturday.

Desired outcome: For the payments to go through

Read full review of Truist Bank (formerly BB&T Bank)
Hide full review
ComplaintsBoard
S
3:40 pm EST

Truist Bank (formerly BB&T Bank) Automatic checking

Thanks to a security worker at BBT we never got our State Tax Check put into our account... They also had the gall to block our account and it was a weekend... The manager at the time was disgusted and tried his best to help us but was unable to.. I inquired about him since I did not see him working there. They said he quit, I think he was fired because he disagreed with them. We' still never received the check and it's almost 3 years. And yes we contacted the state.. But they are awful to deal with too!

Desired outcome: Never saw the check, it's almost years.

Read full review of Truist Bank (formerly BB&T Bank)
Hide full review
How to file a complaint about Truist Bank (formerly BB&T Bank)?

1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the required information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, briefly summarize the main issue you have encountered with Truist Bank. Make it concise yet descriptive enough to convey the essence of your complaint.

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Truist Bank. Mention specific key areas such as customer service interactions, problems with account access, unexpected fees or charges, issues with loan or mortgage applications, delays in transactions, or any other relevant incidents. Include details of any transactions, clearly stating dates, amounts, and the nature of the transaction. Describe the issue in detail, including what you expected to happen versus what actually occurred. If you attempted to resolve the issue with the bank, outline the steps you took and the responses you received. Explain how this issue has personally affected you, whether it's financial loss, stress, or inconvenience.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as correspondence with the bank, statements, or receipts. Be cautious not to include sensitive personal information like social security numbers or full account numbers that could compromise your security.

6. Filling optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred as a result of the issue with Truist Bank. In the 'Desired Outcome' field, clearly state the resolution you are seeking, whether it's a refund, apology, or any other specific action from the bank.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your narrative is easy to understand.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: Stay active on ComplaintsBoard.com to monitor any updates or responses to your complaint. Check your account regularly to see if the company has responded or if other users have commented on your complaint.

Frequently asked questions (FAQ) about Truist Bank (formerly BB&T Bank)
Is Truist Bank a legitimate financial institution?

Yes, Truist Bank is a legitimate financial institution, formed by the merger of BB&T and SunTrust Banks.

Can I trust Truist Bank with my financial information and deposits?

Truist Bank, like all reputable banks, is expected to follow stringent data security measures and federal regulations to safeguard your information and deposits.

Are the banking services provided by Truist Bank reliable?

As a major financial institution, Truist Bank provides a broad range of reliable banking services.

Has Truist Bank ever been involved in a scam?

While scams can target customers of any bank, it's crucial to use official channels when interacting with Truist Bank to avoid potential scams.

How responsive is Truist Bank's customer service?

Customer reviews and the bank's commitment to service can provide insight into the responsiveness of their customer service.

Are the charges and fees for Truist Bank's services fair and transparent?

Charges and fees should be outlined clearly by the bank. Make sure to review these details when opening an account or using their services.

Are Truist Bank's online and mobile banking platforms secure?

Truist Bank should employ secure technology for its online and mobile banking platforms, ensuring the safe transaction and personal data protection.

Does Truist Bank have a positive reputation in the banking industry?

You can assess the bank's reputation by looking at reviews, ratings, and commentary in the banking industry.

Does Truist Bank handle transactions and transfers efficiently?

As a reputable bank, Truist Bank should provide efficient and reliable transaction and transfer services.

Is Truist Bank FDIC insured?

Yes, Truist Bank is a member of the FDIC, which means deposits are insured up to the maximum amount allowed by law.

Does Truist Bank offer competitive interest rates on its accounts?

Interest rates vary and should be compared with other banks to ensure competitiveness.

Are there any hidden charges when using Truist Bank's services?

All charges should be transparently disclosed by the bank. Make sure to read all terms and conditions or consult with a bank representative.

Are Truist Bank's financial products, like loans and credit cards, reliable?

Truist Bank offers a variety of financial products which, as part of their service, should be reliable. Always read the terms before signing up for any financial product.

How easy is it to open an account with Truist Bank?

Opening an account should be a straightforward process, with guidance available from bank representatives if needed.

Has Truist Bank been involved in any controversies or lawsuits?

It's advisable to research recent news articles or reports for the latest information about the bank's involvement in any controversies or lawsuits.

Overview of Truist Bank (formerly BB&T Bank) complaint handling

Truist Bank (formerly BB&T Bank) reviews first appeared on Complaints Board on Aug 5, 2006. The latest review money owed to me from truist was posted on Apr 22, 2024. The latest complaint Wire transfer was resolved on Dec 07, 2022. Truist Bank (formerly BB&T Bank) has an average consumer rating of 2 stars from 977 reviews. Truist Bank (formerly BB&T Bank) has resolved 181 complaints.
Ratings on other sites
Trustpilot
Trustpilot
1.2
1393 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Truist Bank (formerly BB&T Bank) contacts

  2. Truist Bank (formerly BB&T Bank) phone numbers
    +1 (800) 226-5228
    +1 (800) 226-5228
    Click up if you have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (800) 226-5228 phone number 0 0 users reported that they have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (800) 226-5228 phone number Click up if you have UNsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (800) 226-5228 phone number 0 0 users reported that they have UNsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (800) 226-5228 phone number
    Domestic
    +1 (910) 914-8250
    +1 (910) 914-8250
    Click up if you have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (910) 914-8250 phone number 0 0 users reported that they have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (910) 914-8250 phone number Click up if you have UNsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (910) 914-8250 phone number 0 0 users reported that they have UNsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (910) 914-8250 phone number
    International
    +1 (888) 833-4228
    +1 (888) 833-4228
    Click up if you have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (888) 833-4228 phone number 0 0 users reported that they have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (888) 833-4228 phone number Click up if you have UNsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (888) 833-4228 phone number 0 0 users reported that they have UNsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (888) 833-4228 phone number
    Hearing Impaired Clients
    More phone numbers
  3. Truist Bank (formerly BB&T Bank) emails
  4. Truist Bank (formerly BB&T Bank) address
    214 N Tryon St., Charlotte, North Carolina, 28202, United States
  5. Truist Bank (formerly BB&T Bank) social media
Truist Bank (formerly BB&T Bank) Category
Truist Bank (formerly BB&T Bank) is related to the Banks category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.