Menu
Write a review
File a complaint
Truist Bank (formerly BB&T Bank)

Truist Bank (formerly BB&T Bank) review: Opened account & deposited over $20K+ - a month later I still have $0 refunded

F
Author of the review
2:27 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

"TRUIST them NOT!" The "I" stands for INCOMPETENT.

Criminal behavior. My bank that the check was written, confirmed that the check was cashed and cleared Dec. 8th.

Truist bank hides behind a voicemail system and people who read the same bs statement over & over - they have no authority to speak on the matter but yet this is the extension that deals with this stuff.

And had to call Port Charlotte brank (THANK YOU!) - this maybe the diamond in the rough at Truist) - they answer their phone live time and contacted Janet over in PG branch who has been less than helpful with regards to my situation to date, because she apparently does not reply to her voicemails nor requests when speaking to her in person.

Recommendation: LEAVE. TAKE YOUR BUSINESS ELSEWHERE.

0 comments
Add a comment

More Truist Bank (formerly BB&T Bank) reviews & complaints

View all Truist Bank (formerly BB&T Bank) reviews and complaints
  1. Truist Bank (formerly BB&T Bank) Contacts

  2. Truist Bank (formerly BB&T Bank) phone numbers
    Click up if you have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (800) 226-5228 phone number 0 0 users reported that they have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (800) 226-5228 phone number Click down if you have unsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (800) 226-5228 phone number 4 4 users reported that they have UNsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (800) 226-5228 phone number
    Domestic
    Click up if you have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (910) 914-8250 phone number 0 0 users reported that they have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (910) 914-8250 phone number Click down if you have unsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (910) 914-8250 phone number 0 0 users reported that they have UNsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (910) 914-8250 phone number
    International
    Click up if you have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (888) 833-4228 phone number 0 0 users reported that they have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (888) 833-4228 phone number Click down if you have unsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (888) 833-4228 phone number 0 0 users reported that they have UNsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (888) 833-4228 phone number
    Hearing Impaired Clients
    More phone numbers
  3. Truist Bank (formerly BB&T Bank) emails
  4. Truist Bank (formerly BB&T Bank) address
    214 N Tryon St., Charlotte, North Carolina, 28202, United States
  5. Truist Bank (formerly BB&T Bank) social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 13, 2026
  7. View all Truist Bank (formerly BB&T Bank) contacts
Truist Bank (formerly BB&T Bank) Category
Truist Bank (formerly BB&T Bank) is ranked 37 among 380 companies in the Banks category

Most discussed Truist Bank (formerly BB&T Bank) complaints

They will flat ruin you!
1
(opinions to this review)