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Management comment about me
I have worked MANY successful days as a Locums Temp throughout the Aspen Offices in Alabama. One is particular is the one in Foley, Al that is minutes form my home. My Temp agency has notified me of a need for a dentist there and even though I am a VERY highly trained dentist and minutes form this office I have been declined. I live so close that there i...
Read full review of Aspen DentalFinance service
Location; 4131 Fort Campbell Blvd, Hopkinsville , KY 42240 pH# [protected] OPT 2.
On 01/17/2024 I spoke with Mrs. Taylor McLaughlin Finance manager at the office. She informed me that the schedule extraction with Dr Crist can not proceed until i pay up front $1700.00 . I empty my savings account and gave her cash money of the full amount. I ask for a receipt and never received one. I had the dental procedure done that evening . My dental insurance with Humanna informed me by phone that they sent the clinic two checks $135. and $270. for 3 extractions done by Dr. Crist up to 2/5/2024. I told this to Humanna representative on 02/16/2024 that afternoon. The representative stated possibly looks suspicious and i need to get in contact with Aspen corporate authorities ASAP.
Claimed loss: $1700.00 cash
Desired outcome: Refund cash
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incompetence in scheduling
I have never seen a office that is so messed up as this one, I called and made an appointment for a filling that fell out just a simple surface filling, I was given an appointment for 3 weeks later, when I got there they had me down for an emergency visit and was going to take exrays to find where the abcess was, I told them I did not have an abcess only needed a surface filling replaced and they told me I would have to come back April the first for filling, this is the most incompetent thing I have ever heard, by then the tooth will probably be bad and need extracted, never did see the dentist. I love Dr, Graham but the office people are so incompetent. If this tooth rots in the next 7 weeks I will be talking to an lawyer. Crazy!
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Overpricing
On 1/24/2024 I went to aspen dental to get 3 extractions done and I have insurance and they r in the same network they charged me 2000 for the 3 extractions and on top off that they said the dentist wouldn't do the extractions unless I get cleaning done wich the charged me another 1300 and I have free cleaning twice a year that's 3300 all together I have to...
aspen dental
on 06/27/2023 i went to aspen dental nokomis fl for dentures they quoted 9926 ins dicount 4280 ins payment 1484 opened me a care credit account & ccharged 4161.25 i have claims from my insurance co united healthcare/solstice showingb they paid a lot more than 1484 they[ins co] told me aspen dental is under contract with them my total chargesn should be 2036 not 4161 also they paid over 3000 total apen dental only shows 1484 i got dates claim # check # amounts aspen says its not gone thru there system payemnts are from july aug sept 2023 last one is 12/21 for 1070 which i got no credit for the old office manager tim printed me a ledger showing 850 credit before the 1070 now new office manager says its only 255 which is what they creidted me i am still owed 1781 credit the office manager tried to tell me they havent charged me yet but i've been making payments to care credit since 07/23 i want my credit
Claimed loss: $1781
Desired outcome: credit my care credit account $1781
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Overall dental services and payments paid
Currently my wife, Son Violette, and I have two concerns from our visit on 11 Jan 24 for the extraction of a cracked tooth (#20) and insertion of an implant due to a cracked tooth and infection. 1. We both feel the decision about how or when the tooth was cracked is incorrect and not plausible. The current dentist (Jordan Myrtle) stated that the tooth...
Read full review of Aspen DentalBait-n-switch scam!! Terrible service & no follow up! Invisalign/motto??
WORST EXPERIENCE I HAVE EVER HAD! And I'm not EVEN going to get into my wife's experience with Aspen! We saved up to buy the Invisalign's for us both. I wish I could attach my call log here. But NO communication or follow up at all from Aspen Office. I had to make 16 Calls out to the Delaware location myself to follow thru on the stages & process. 2 Missed...
Horrible service over charge and get claims denied on purpose so you have to pay fortiva
I just moved here from Las Vegas Nevada, I have cigna Dental ppo Insurance and made a appointment for a Saturday at the Duluth office for November 11, 2023 and driven there 1hour early do to not knowing the state. Reminder made the appointment over 1 month ago. Me and my 15 year old niece. We get to the office and the let me know that they don't do regular...
Read full review of Aspen DentalExcessive, inadequate and expensive dental work.
I was a patient at Aspen Dental in Battle Creek, Mi from March 2018 to October 2019. During this time I was told I had peridontal disease and needed to start treatment right away. I had a cracked tooth pulled on April 16, 2018. On May 2, 2018 I had bridge preparation on the two teeth next to the tooth that was pulled. These two teeth would become the"...
Read full review of Aspen DentalFull upper denture
I have been a patient of Aspen Dental since February 2023, when I first visited their office in regard to getting a full upper denture. Since receiving my first upper denture, from Aspen Dental, which cracked on 9/5/2023, Aspen Dental has made two replacement dentures. All three dentures have cracked in the same exact place. Second denture cracked on...
Read full review of Aspen Dental and 2 commentsMy dentures and how I was treated
On or about dec 8th 23 I went in and had impressions made. The tech there got the jell all over my face in my hair and on my clothes then she proceeded to go out in the hall and tell the other ladies what she did to me and said I could go home and take a shower they all were laughing. Then I had a appointment on the 3rd to come back they changed it to the...
Read full review of Aspen DentalAspen Dental
I had an appointment at Aspen Dental because I had pain in my mouth. The doctor knew his medical knowledge very well. (So, I can't complain about his knowledge of the medicine). But in the appointment, he said some things to me which I personally didn't like which suggested to me that he was someone whose background is/was Anti-Semitic. I object to that. I am a United States citizen. (by birth and by education). So, according to the law, he is not allowed to choose that way of treating me.
Claimed loss: (defamation)
Desired outcome: (none)
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Dentist
A couple of months back I was having some issues with a tooth and also bumps on my gums. The dentist was in a hurry to leave the room and was of no help when I was asking questions. The biggest issue is when he was pulling one of my teeth he hit the one next to it with one of his tools which I know know cracked the tooth. Didn’t say anything knowing I’d be...
Read full review of Aspen DentalAspen Dental Slidell, Louisiana
I’m a former patient at Aspen Dental Slidell, Louisiana. When I began treatment, I explained that I have other serious medical conditions and that I live in Bay Saint Louis, MS. I have had to cancel two appointments due to traffic back up while the Pearl River Bridge only had one lane open from a bad traffic accident. I called to inform Aspen Dental that I...
Read full review of Aspen DentalBilling for dental
In October 2022, I had my first appointment with Aspen Dental. During this visit, all of my information was gathered, including my insurance. When I returned for my next visit in April 2023, the business was "closed" because they "lost access to all patient information." Fast forward to June when my appointment was rescheduled. The office again gathered my...
Read full review of Aspen DentalUpper and lower dentures
I saw a dentist at Aspen Dental on 10/6/23 for a full set of dentures. Impressions were made and I was to return in 1 week. The appointment was cancelled because dentist was sick and rescheduled for 2 weeks. That appointment was cancelled because a dentist was not available and I was rescheduled again for 2 weeks. I finally got the dentures after...
Read full review of Aspen DentalBad service
I have braces and am going through the process of getting an implant. I am at the point of getting a temporary crown put on my implant. I had the implant uncovered and got a healing cap on at a periodontist office and then called Aspen in Fort Gratiot Michigan to set up to have the temporary crown done. I have been with this office for about 14 years and am...
Read full review of Aspen DentalPaid for permanent partial and only received the temporary
Went to Aspen dental in 2020. Paid for a temporary and permanent partial. I received a notification that my permanent was in after a few months. I went in to get my permanent and they stated that they failed to notate that I was to receive the permanent even though the records showed the amount paid was for the same amount that it costs for the permanent including what I already had done at the time. They even agreed that amount paid was how much it would cost. However, they said since it wasn't on the records to receive the permanent (although paid for) and they had the permanent in that was ordered that they would not let me get it. My father paid for it 100% that day has since passed away and he had to be the one to contest the issue. This is so wrong on so many levels.
Claimed loss: Between $600 to $800
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dentures too big
I went to Aspen to have a tooth fixed. They talked me into having all bottom teeth pulled and have dentures. The dentures never fit. They said the swelling of teeth pulled would go down and dentures would fit better. Never happened. Aspen charged me $10,000.00 for dentures that I have never worn. I called and called and it went to voice mail. They did bone...
Read full review of Aspen DentalAspen dental healthcare finance
Let's put it short an to the point., went there got a loan thru there healthcare finance partner, it was a 2 yr loan $100 a month. In feb this year. I missed a few payments but they charged my account my account 2 times or more each month $20 $25 $98.99 each time they took the money out of my account they did it more, I called they told me the $25 an $20...
About Aspen Dental
Aspen Dental is committed to providing high-quality dental care to patients of all ages and backgrounds. The company offers a wide range of dental services, including general dentistry, cosmetic dentistry, orthodontics, and oral surgery. Aspen Dental also provides emergency dental care services to patients who require immediate attention.
One of the key features of Aspen Dental is its commitment to making dental care accessible and affordable for everyone. The company offers a variety of payment options, including financing plans and insurance coverage, to help patients manage the cost of their dental care. Aspen Dental also offers free consultations and second opinions, as well as a satisfaction guarantee to ensure that patients are completely satisfied with their dental care experience.
In addition to its commitment to providing high-quality dental care, Aspen Dental is also dedicated to giving back to the communities it serves. The company has a strong philanthropic program, which includes partnerships with organizations like the Oral Cancer Foundation and the American Cancer Society.
Overall, Aspen Dental is a trusted and reliable dental care provider that is committed to providing high-quality, affordable dental care to patients across the United States. With its extensive network of locations, comprehensive range of services, and commitment to patient satisfaction, Aspen Dental is a top choice for anyone seeking dental care.
Aspen Dental Customer Reviews Overview
Another positive aspect of Aspen Dental is its state-of-the-art facilities and equipment. The company uses the latest technology and techniques to provide a wide range of dental services, including general dentistry, cosmetic dentistry, and orthodontics. Customers have also praised the company for its flexible scheduling options, which make it easy to book appointments at a time that is convenient for them.
Overall, Aspen Dental has received overwhelmingly positive reviews from customers who have used its services. The company's commitment to providing high-quality dental care at affordable prices, combined with its friendly and professional staff and state-of-the-art facilities, make it a top choice for anyone in need of dental care services.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Aspen Dental. Make it specific and clear, such as "Billing Dispute at Aspen Dental" or "Poor Quality Dental Service at Aspen Dental".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Aspen Dental. Mention key areas such as customer service, quality of dental care, billing and insurance issues, appointment scheduling, hygiene practices, or any misrepresentations. Include specifics like dates, locations, and names of staff involved if possible. Describe the nature of the issue, including what you expected versus what you received. If you attempted to resolve the issue, detail the steps you took and the response from Aspen Dental. Explain how the issue has personally affected you, such as financial loss, stress, or health implications.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, emails, or photographs. Be cautious not to include sensitive personal information that could compromise your privacy.
6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue. In the 'Desired Outcome' field, specify what resolution you are seeking from Aspen Dental, whether it be a refund, corrective treatment, or an apology.
7. Review before submission: Carefully review your complaint to ensure that it is clear, accurate, and complete. Check for spelling and grammar errors, and verify that all relevant details have been included.
8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you receive a confirmation that your complaint has been successfully submitted.
9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates regarding your complaint. Be prepared to engage in further communication if necessary to resolve your issue with Aspen Dental.
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Aspen Dental phone numbers+1 (888) 809-5582+1 (888) 809-5582Click up if you have successfully reached Aspen Dental by calling +1 (888) 809-5582 phone number 5 5 users reported that they have successfully reached Aspen Dental by calling +1 (888) 809-5582 phone number Click up if you have UNsuccessfully reached Aspen Dental by calling +1 (888) 809-5582 phone number 61 61 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (888) 809-5582 phone number+1 (800) 277-3367+1 (800) 277-3367Click up if you have successfully reached Aspen Dental by calling +1 (800) 277-3367 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (800) 277-3367 phone number Click up if you have UNsuccessfully reached Aspen Dental by calling +1 (800) 277-3367 phone number 2 2 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (800) 277-3367 phone number+1 (312) 399-9779+1 (312) 399-9779Click up if you have successfully reached Aspen Dental by calling +1 (312) 399-9779 phone number 1 1 users reported that they have successfully reached Aspen Dental by calling +1 (312) 399-9779 phone number Click up if you have UNsuccessfully reached Aspen Dental by calling +1 (312) 399-9779 phone number 3 3 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (312) 399-9779 phone numberProfessional Services+1 (406) 489-3290+1 (406) 489-3290Click up if you have successfully reached Aspen Dental by calling +1 (406) 489-3290 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (406) 489-3290 phone number Click up if you have UNsuccessfully reached Aspen Dental by calling +1 (406) 489-3290 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (406) 489-3290 phone numberTerritory Manager+1 (315) 350-8795+1 (315) 350-8795Click up if you have successfully reached Aspen Dental by calling +1 (315) 350-8795 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (315) 350-8795 phone number Click up if you have UNsuccessfully reached Aspen Dental by calling +1 (315) 350-8795 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (315) 350-8795 phone numberPublic Safety+1 (315) 569-0948+1 (315) 569-0948Click up if you have successfully reached Aspen Dental by calling +1 (315) 569-0948 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (315) 569-0948 phone number Click up if you have UNsuccessfully reached Aspen Dental by calling +1 (315) 569-0948 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (315) 569-0948 phone numberClinical Director
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Aspen Dental emailscustomerservice@aspendental.com100%Confidence score: 100%Supportsteve.nolan@aspendental.com99%Confidence score: 99%Communication
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Aspen Dental headquarters728 Stillwater Ave., Bangor, Texas, 4401, United States
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