Aspen Dental review: Dentures

I can summarize the entire story below in one sentence

ASPEN DENTAL HAS PERFORMED MALPRACTICE ON ME, HAS STOLEN $11,000 FROM ME, AND HAS ABUSED ME SEVERELY … I am a 78 year-old man with a disability that Aspen Dental is very aware of. When Doctor Aurora came at me like a maniac spitting all over I heard him comment on my age and disability

In addition to the botched surgery and stolen $11,000 much of the significant abuse is around the dismissal

The illegal dismissal process on me is cruel, and they abandoned a customer who needed them to finish their botched contractual job I paid for in advance

On 10 26 2023  I had dentures put in after paying $11,000 in advance. They did not work that night. The bottoms fell out when I tried to eat. After Eight adjustments… Same result,

Now 2 years later I have not had one meal without my teeth falling out. I have lost 60 pounds, have many physical issues like malnutrition, extreme weight loss, very extreme eczema, and anxiety, caused by Aspen Dental, supported and documented by three doctors of mine

Dr. Aurora, against all industry standards, I believe, talked to my doctor without my approval.

I made many requests to the incompetent doctors (Doctor Navbir Aurora in Santa Fe, New Mexico And Doctor Jebediah Christie in Charleston, South Carolina) and to the CEO and chief legal officer … and nobody answered one of them … Over 60 emails each  . They blocked my phone, and illegally dismissed me when I asked to have my teeth fixed, … illegal because they did none of the seven American dental association (ADA) requirements for a dismissal. 

Aspen CEO has a warranty to fix or fully refund the cost of the dentures. This is in all their print ads, all over the Internet and even on TV advertisement like the Olympics closing ceremony. 

It is this guarantee made by the president Robert Fontana as to why I chose Aspen Dental in the first place

At least six times in writing to Dr. Aurora I suggested we talk and he did not return the emails. The department of Justice said we should look at mediation and I agreed, but Doctor Aurora refused

Aspen dental in Charleston, South Carolina, botched the job in the beginning, offered me $.20 on the dollar on my $11,000 purchase

I asked to see a copy of the contract where I signed for such a a secret warranty and after a dozen requests to Yolanda I gave up

The Fact is there is no contract that I signed that I will get $.20 on the dollar, and such a warranty was never explained to me by the people in Aspen Dental in Charleston

It would cost about $2000 to $3000 in incremental cost to give me lower implants, and Dr. Aurora has spent many times more on legal fees. He is trying to bully me with expensive legal fees, and tons of documentation all of them covering his compulsive, lying time and time again

Doctor Aurora illegally and against industry standards, dismissed me for three reasons, and all of them reflect serious character flaws of Doctor Aurora

first it was because I told him I want to have my teeth fixed under warranty

Secondly by dismissing me, the people in customer service won’t handle my claim against dr. Aurora. So the very people who were investigating my claim were prevented from doing so by Dr. Aurora.

Thirdly besides dismissing me, he blocked my phone for every number at Aspen, preventing me from resolving my issues

Here are the seven rules
1. Provide Written notice.
2. Provide patients with time, 30 days, to get a new dentist they actually dismissed me the day before they informed me
3 Be professional, something that Dr. Aurora is incapable of.
4. Document communications. I did, Dr. Aurora did not.
5. Support the patient in help him find a new doctor…
6. Make sure the patient is not in the middle of a treatment plan which I was because my teeth would fall out each mail, over 2000 meals now
7. Avoid discrimination. Apparently, Dr. Aurora thought he could bully and