Aspen Dental

Aspen Dental Upper dentures

Aspen Dental.. it took 6 visits to get my permanent upper dentures. On the day I was supposed to get my permanent dentures I was told that one of the teeth cracked and it would be 3 hours for them to replace it. I went to get something to eat and came back after an hour and a half thinking I would wait in the waiting room until they were ready. When I...

Aspen Dental I was billed for services nevere done and been trying to get a refund for over 4 months now

Aspen Dental Reimburse $379 for services not rendered

Aspen Dental of Plover has acknowledged and verified that they owe me $379 for services not rendered for my mother Ilene Havitz. Michelle, who claims to be in charge of this location, has told me on three different occasions that I will be receiving a check rather than reimbursing my credit card that I made payment on. She assured me that I would be...

Aspen Dental Unprofessional services, late product, poor service

On April 13th, 2023 I had broken my bar that is glued to the bottom inside front teeth. I was looking for a emergency dental service that could help. I found Aspen Dental on google and called. The call was answered by customer service rep, who I asked is this something Aspen Dental could help me with. She replied yes and had an appointment for me in Oak...

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Aspen Dental Horrible experience

I visited Aspen Dental on July 13,2023. I had a first time visit in order to have my dental health cleared for an upcoming surgery. They did an initial exam and X-rays. I was informed that I needed a root canal. I scheduled the root canal for 8/24/23 and paid my out of pocket cost. One day prior to my appointment, I was contacted and told me that they did...

Aspen Dental Invisalign progress, service, communication, loyalty to patients, care, upholding your oath to take care of patients and to do what is right by them.

Started Invisalign program with them approx 2 years ago. Asked for Revision. Completed correctly. 2nd time around with Invisalign revision was a NIGHTMARE. NO Dentist in house to complete properly with scan. Revision Scan was completed by only a Dental hygienist with no Dentist present. This was on 7/3. Was told that trays would be in production and would...

Aspen Dental Incomplete root canal

I had a root canal done on February 18, 2023, on a Saturday morning in Corpus Christi, Texas. The Doctor that performed the root canal was Dr. Ashraf Harhash. He is out of Houston, Texas where he has his practice. I have Humana plus medicare and he was on my network plan. The manager at Aspen Dental name is Kristen Chapa, she was no help at all. I waited...

Aspen Dental Service on my teeth

Went in to get my tooth pulled cause it was chipped but instead they told me they were going to put a gold tooth on top of it ,told them I didn't want it I just wanted it pulled but they insisted ,after it was done a few months later it started hurting, was hoping it would go away and stop but I think I waited too long cause it would stop hurting then start...

Aspen Dental not receiving my refund,for a service not rendured

On june 18, 2023 I had an apt. To have my wisdom teeth removed, the surgeon was against pulling them, the $390.00 was taken immediately when I arrived, since to service was rendered I went back to the front desk to get my refund & was told their was a problem with their system, its been two months. I will have to get a lawyer if this is not resolved...

Aspen Dental Bill balancing

I went to Aspen Dental on 8/15/23. I need on emergency root canal and crown. I know exactly how my insurance works, what is covered, how the contract between my insurance and in-network providers works and have knowledge of medical coding and billing. I have no deductibles or copays for emergency and regular dental care. I have special needs disability...

Aspen Dental Product defect and customer service provided after incident

I started treatment with Aspen Dental on June 20, 2022, to prepare for a right-side upper bridge after my initial exam on March 7, 2022. On August 8, 2022, I received my bridge on the upper right side of my mouth. The dentist told me it was made from their best material, and I’ll be set for years. It was perfect. I paid over $3000 out of pocket; my dental...

Aspen Dental A refund I am waiting for.

Aspen Dental Service, common courtesy, pain and loss work time

So, I am thinking of getting a lawyer involved with Aspen Dental, Sherman Texas! I started this journey November 15, 2022, and 10-MONTHS and 3 DAYS LATER... it's still going. I had an appointment to get my teeth looked at because I had two teeth that broke and wanted to get them fix. At that appointment they said they could pull all of my top teeth and I am...

Aspen Dental Abandoned and bait and switch

Aspen Dental Swallowed a unstable crown only had a year and a lil change

Subject: Extremely Dissatisfied with Aspen Dental's Crown Work I swallowed my crown while sleep I am writing to express my utmost disappointment and frustration with the dental crown work that was performed on my front right tooth at your Gastonia, NC location. The entire experience has been nothing short of a nightmare, leaving me in emotional distre...

Aspen Dental Refund for work never done

I’ve been trying to get my money back for work that was never done. For the first two months, I was told the “system was down” and there was nothing they could do until the systems were back up. Now that the “systems are back up”, I’m still getting the runaround as I’ve called 3 times and each time I’m told it takes 7-10 days, days go by, make another call...

Aspen Dental Customer Service verifying insurance

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Aspen Dental Appointment for teeth cleaning

They hygienist Kayla cleaned my teeth 5 months ago. I was scheduled for a cleaning today and was told I had to pay $92.00 before I could be seen for a deep clean. I refused and asked to speak with the hygienist. Kayla would not come put to speak With me. I left work for this appointment and you all demonstrated very poor communication. If your company i...

Aspen Dental Product defective, overcharges, refunds not received, billing incorrect.

COMPLAINT FOR CLASS ACTION LAWSUIT - Janie S Neese Boxxe I first went to Aspen Dental in Hinesville Georgia on March 28, 2023. The first visit evaluation and x-ray were free. I went to them to see about a new upper dental plate and a partial lower. After being seen by the dentist, she said they would have to evaluate my lower 11 teeth and gums for...

Aspen Dental False teeth fit

I purchased a complete upper plate in 2022, that required removal of 4 teeth and a temporary plate to use until gum shrinkage. After 6 months a permanent plate was provided with a hard liner to be done if needed. On Aug 10, 2023 I had the hard reline completed. The next morning when putting the plate in my mouth there was sore spot. I put Oral jell on the...