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2.2 14 Complaints
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BlizzardWhite Complaints 14

ComplaintsBoard
E
5:03 pm EST
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BlizzardWhite Unauthorized debit card withdrawals

I am 82 years old and believe I have been taken. Withdrawals from my bank account (Bank of the west) have been ongoing. My account is now overdrawn.
I did receive the products but they are still unopened. I will return them if I can get the money withdrawn deposited back into my account.
Here's the dates and amounts withdrawn
11/08 $1.03, 11/09 $1.03, 11/10 $3.87, 11/14 $3.87
11/17 $94.31, 11/18 $92.13, 12/15 105.22
A total of $301.46
Erwin parent
2713 hillglen ave
Modesto ca 95355
[protected]@aol.com

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3:50 pm EDT

BlizzardWhite Unauthorised credit card charges

They were advertising a free sample of there product if i just paid the shipping which i did.On June the 24th i received my credit card summary and found they charged me $1.25 on the 17th of May then on the 19th of May charged me another $3.87 then on the 29th of May charged me another $94.31.This is a lot of money for a product that was to be a free sample to me it is a scam to rip people off and false advertising.What can i do?

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4:05 pm EST
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BlizzardWhite Terrible customer service!

When I initially ordered the free trial I was not aware that I could choose between the pens or the tray. So, I order, I'm excited and the next day I receive 2 packages. First package had 1 pen, second package had 2 pens. I read the directions for the pens and tried one pen for 2 days... the directions say to smile for 15 minutes while the product is on your teeth. Fine. I do, and it hurts to keep your lip up for that long. On the 8th day (which was yesterday) my card was charged $94.13. I called and talked to a lady and I explained to her that I am perfectly fine with paying the $94 but I asked if I could send back the pens and receive a tray instead. After going back and forth with her she tells me "once you have received the pen you cannot receive a tray." I said "ok, but I never PICKED the pens in the first place, so can I send you back the pens and you send me a tray" she says "no I can refund you back 35% of your money back, and cancel your membership" WHAT? 35% of my money? I never wanted to cancel my membership to begin with. I wanted the tray. She says "sorry." I said "can I please speak to someone else who understands what I am wanting?" SHE HANGS UP THE PHONE ON ME! I am totally pissed and WILL NEVER-EVER order a damn thing from these people! I called back. Spoke with a man named Jake. He pretty much says the same crap, except he says he can refund me back 60% of my money. Again... its not about the money... ALL I WANTED WAS A DAMN TRAY PEOPLE! He gives me a number and an address to send the product back and says once it's processed I will receive a full refund, and if I want the trays then I can order again online. Real funny! I will never. The product may have been great and I will never know because of the people they have working for the just ruined it for the consumers. I am MAD!

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BlizzardWhite earns a trustworthiness rating of 72%

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Our conclusion: ComplaintsBoard's review suggests BlizzardWhite is generally legitimate and safe for transactions. However, with a resolved complaints rating of 28% we recommend that you stay careful. Before interacting with BlizzardWhite, take the time to review customer feedback and the approach to resolving complaints.

Blizzardwhite.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Blizzardwhite.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Blizzardwhite.com you are considering visiting, which is associated with BlizzardWhite, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • BlizzardWhite has been found to only resolve 28% of 0 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
  • Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
  • Blizzardwhite.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The blizzardwhite.com may offer a niche product or service that is only of interest to a smaller audience.
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1:26 pm EDT

BlizzardWhite Fraud not free

Call them, Blizzard white at [protected] and get a return merchandise authorization number, send package back with that number, be sure to get a tracking number on package, call your credit card company and dispute the charges, oh and just to be prepared, take a picture of package with all info before you send it. You should have the money in your account soon, maybe they will get the message if everyone does this, it takes a little time but is worth it, don't let them win... Mad Mary

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12:29 pm EDT

BlizzardWhite Teeth whitening product

I sent for a free sample, I paid for the shipping cost, I just received it yesterday and haven't had a chance to try it yet to see if I like it, I was charged for an order that I did not authorize, my credit card is already at the limit, they put it over the limit, I think that the B.B.B. needs to intervene, this is fraudulent behavior and it needs to end now. Thank you for your time. Sincerely, Mary Richeson

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12:00 pm EST
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This company is. . . Complete scam complete scam complete scam complete scam complete scam complete scam complete scam. This are all my email with this scam company blizzard white. Nearly 4 months and still not refund my money!! Hi That is wrong because they say to my by phone they will refund soon the receive the 2 packets programs, And still waiting...

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T
5:44 am EST

BlizzardWhite Don't pay for the teeth whitening, they will ask you to more and more

I paid money for the teeth whitening to the company Blizzard White Global Henderson US. The rep told me that I needed to pay about $100 in total. I sent them payment, but the rep told to pay more. I wasn’t happy about it, so I tried to cancel the agreement, but the rep refused and started to diddle-daddle. I heard some ###, but I couldn’t return the already paid money. Maybe someone has any ideas how to return money back, please contact me then or leave a comment. Thanks.

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8:59 am EDT

BlizzardWhite They charged me for whole sum, but it was only trial

People, be aware and don’t subscribe for the trial from the company Blizzard White. I ordered trial from them, and it cost only $1. After that I could subscribe for this trial and paid the whole sum. I checked my account recently and noticed that they charged me for the whole sum. WTF? I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.

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carolinemccabe
GB
Oct 27, 2014 11:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

rip off payed for trial offer and days later 59 pounds taken out my bank iv now been billed for phoning them in america and down my money which gave me blisters all over my mouth this is a scam to take money out of peoples account and they shouldnt be allowed to be in peoples pages in the first place now blocked them threw my bank so they can not take any money for a useless product

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6:31 pm EDT
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BlizzardWhite Teeth whitening scam

I placed orders online for a free trial order of a Blizzard White teeth whitening product and Action Pro White teeth whitening product. The price for each was $1.03 for the shipping. I suspected some inaccuracies with my debit card and when I checked it, I discovered that I had been charged by Blizzard White the amounts of: $94.31, and $1.03 and $3.87. I was charged $1.03 and $3.87 by Action Pro White for a total of $104.11. I called to try to resolve the issue only to be told that I didn't "cancel" my order within the required time frame. The only problem with that is I never got the free trials or the actual "order" that I didn't ask for. I never received anything. They also threatened to hang up on me twice

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Iva Haynes
US
Aug 25, 2016 1:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

If you are smart do not even order the trail offer and just have to pay shipping. I ordered this for my husband and he said it would not work on his teeth.So I called the company to make sure no more would be shipped automatically.. I wanted to ship back the order I received and to cancel the account.. I wasn't trying to keep anything for free. But because I went onto the automated line to cancel the account that I had agreed to paying the half price amount of $38.71 instead of $90.00 some dollars.. The recording doesn't say that when you hit the #1 button that you are agreeing to pay this amount. By now I am totally confused. I get hold of customer service and all she wanted to do was argue that I had canceled the account and agreed to the half price. They would not help me at all. They told me even if I shipped the whitner back they would not give me back the $38.71 they charged me. Even though I was in the 10 day trial period and product was not opened. I told her that I wasn't given an option to accept or not accept.She told me to give it away.

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zzzXXXXXZZZZZ
US
Jun 17, 2016 4:20 pm EDT

I called my credit card to dispute, useless, they have them covered well, and lied and not an ethical business, $100 per person is alot in their pocket.

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Jan Gordon
US
Dec 04, 2015 8:35 am EST

Bait and Switch is what this was, and I hope that you called your credit card company and filed a complaint, if not then you are cooked.

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Johnny SpotOn
Sacramento, US
Feb 02, 2015 2:04 pm EST

First of all ..why would anyone (every one of the complainers) want the so-called FREE TRIAL and have already decided not to continue with the subscription? Seems to me you want to keep your cake and eat it too. So who really is the scam artist?

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9:51 am EDT
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BlizzardWhite free trial scam

I recently applied for a free trial from blizzard white, which I received some 7 days later, for a small fee, ..only to my surprise several days later they had taken over fifty pounds from my account, The strange thing is I was a bit unsure about this so cancelled the whole thing before comfiming my bank details, some how they still managed to take my money.What are my chances of getting a refund, as my bank tell me they could not of stopped this going through, It was taken without consent.ive tried emailing the company to no avail.Does anyone have a address for these artists.

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Papenciukas
GB
Aug 14, 2014 12:00 am EDT

They have taken £380 out of my account

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Angie Speed
Barnsley, GB
Jan 15, 2014 7:17 am EST

They have done exactly the same to me. I am emailing them every day and we must all go to trading standards and get them closed down once and for all!

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Gill list
Derby, GB
Nov 12, 2013 4:34 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ordered teeth whitening product, Said free trial or you pay postage and packaging around £4.Theyve taken £57.and £59 plus 10 charges out of my account

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10:07 am EDT
Resolved
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BlizzardWhite Overcharge

I ordered what was referred to as a free trial teeth whitener online for $1.03 plus shipping charges. Apparently, there was very fine print that I did not see in this ad because when the order arrived 7 days later at 5:00 in my mailbox, and I opened the box the very next morning, I had the free trial plus a Complete Program in the box. I immediately called their number and was told it was too late to return for a refund because the free trial offer was for 7 days. On 6/12, they debited my account for $94. 31, plus a card fee of $2.83. Whoever heard of a free trial that ends while it is in the mail to you? I was led to believe the free trial meant I would have time to try the product, then order the Complete Program if satisfied with the results. This unscrupulous company should not be allowed to conduct business online

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malcolm bainbridge
Houghton-le-Spring, GB
Jan 03, 2014 7:20 am EST

please stop sending me teeth whitener my name is Malcolm Bainbridge I agreed to trial this product and cancelled after the trial period was up. and you are still sending me the product after 3 payments have been taken out of my bank account for £69 00 each payment I would like a full refund and I will send produce back to you.maccbainb@hotmail.com

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5:37 am EDT
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BlizzardWhite chrged for product when only agreed to free trial

registered for free trail with no obligation but then was charged $103.04 to my bank account and received further unwanted product

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Wendy Denise Furr
US
Aug 06, 2016 1:16 pm EDT

they said free and i paid 4.99 for shipping understandable what i didn't understand was they were gonna rip me off for 94.00 more dollars on my credit card account in which i didn't authorize..if you pay every month you'd be better off just paying 500.00 at the dentist...they are not helping people they are scamming poor people...if the product worked you wouldn't have to pay 95.00 mthley for it...BIG SCAM DON'T BUY!BEWARE

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Rickorabbit
Sankey, GB
Sep 22, 2014 6:20 am EDT

Same has been happening to me, trying to contact them as my bank has blocked payment but they keep persisting on taking funds. Does the whitening actually work? Rick Cheshire uk

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E Holmes
Immingham, GB
Sep 06, 2014 8:15 am EDT

Also trying to stop deliveries of this so- called free trial. What is free? I am over £200 out of pocket and I can't find an address to complain to. Please someone supply an address so I can at least try to get this stopped. E H Immingham UK

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MaddyPinKY
Berea, US
Jun 05, 2014 12:00 am EDT

Also got taken the very same way by a company called Bella at Home. You ordered both trial sizes at the same time because they supposedly worked together. They took me for $92.43. Got the same run around when i called to try to get refund. I believe both companies are probably the same place, just took the opportunity to scam me twice since once wasn't enough. I am disgusted.

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MaddyPinKY
Berea, US
Jun 04, 2014 11:56 pm EDT

I got treated the same way. Ordered trial size andt agreed to the $1.03 charge and $3.87 s&h. Then they charged my bank account for $94.30 for a 'membership' that i knew nothing about. Said i was supposed to call and cancel. Cancel what? A membership i never agreed to? I also did not authorize them to take that money from my bank account. When i call they are very rude, say i am not eligible for a refund and then when i persist, they hang up on me. I am an honest person and never thought i could be scammed. But they sure did get me.

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debitony
stoke on trent, GB
Oct 05, 2013 9:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

does anyone have an address for blizzard white, as I ordered a free sample only to be charged £50 plus. all of which was done without comfirming my order, outragious,

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sissie590
Garrison, GB
Aug 01, 2013 4:43 am EDT

I ordered a FREE copy of your Blizzard Teeth Whitening for just 3.95 delivery charge but you charged my Credit Card with £ 61.43 on the 01.08.2013 (01/08/2013 5404********6097 Auth: BLIZZARD WHITE DIRECT, [protected].31 USD XR 1.535243 Debit -£61.43)
Hi same happened to me and this should not be allowed this Company should be charged by Law to give Free offers and then charge People as they just take unauthorized money from the Bank Accounts or Credit Cards and this what I wrote to them by Email and I will take further Action if I do not get my Money back.
I never gave you the Authorization to take off this Amount off my Credit Card and urge you to repay the amount back to my Card a.s.a.p all I allow for you to take off are the 3.95 delivery charge for what I got the FREE copy of the Blizzard White.I already talked to my Credit Card Company and filled in a Transaction Dispute Form.I give you 24 Hours to repay the over charge amount off £53.53 back to my Card or I'll take action against your unlawful Advertisements and also I'll advice my Solicitor to take Court Action against you. Also I'll write reviews about this matter in Facebook and Twitter.

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Rhonda Creekmore
Orleans, US
Jun 25, 2013 12:10 pm EDT

I also called for free sample, but agreed, very specifically with my wording, that I only want what I called for- the free sample to try, not at all a trail to have to cancel after so many days, even. I have been charged not only the separate "shipping fees" of $1.03 and $3.87 for the "free stuff", but the same month was charged $92.13. What was free? The next 3 months was charged $103.04 that I NEVER authorized! When I called, got no help. wanted a supervisor.. think he was another phone rep..extremely rude and of no assistance as well. I told him to listen to my call that month, since they are recorded. Was told they are recorded, but they don't have recordings. What? He also kept insisting they do not even have an offer for a free sample etc...

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Regina Trent
Oak Harbor, US
Jun 14, 2013 8:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered blizzardwhite for 7 day free trial, I canceled order before the 7 days was up. They charged me 95.00 anyway. The people I talked to were very rude. Bad business! Dont get this trial it is a rip off. I am very dissapointed with this company. Please protect yourself when it comes to blizzardwhite. Thank you
Regina Trent
p.s. I will not reccomend this product.

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12:28 pm EDT
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BlizzardWhite Being charged for 2 more sets of product

Hello
I signed up for the FREE TRIAL of the product, now monies are being taken out of my account, for more product!. I did not agree to this, i cannot afford this every month, twice this has happened, I very much want to cancel any more product being sent to me, i also want the direct debit Which i did not agree to to be stopped . tHankyou

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5:43 pm EDT
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BlizzardWhite Scam

It seems I am not the only person to have a complaint about this company's fraudulent selling practice. I answered an advertisement which was a link from the BBC homepage, for a free trial costing just £1 sterling for postage. When I received an e-mail saying that the full program would be included and that I would be charged almost $100 if it wasn't returned by 20th. April, I cancelled the order and asked them to close the account. I received confirmation that the account was closed and I would not receive any further products. Three more payments have been taken since then. The product is rubbish and declared, for customs, as worth $19.99!
How dare they! If I hadn't put a stop on my account they would have been sending me this garbage and stealing my money ad infinitum.
There is an affiliated company called Pro Action.
Beware and stay with Crest White Strips who offer a guarantee.

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QPDOLL
Katy, US
Sep 20, 2016 3:07 pm EDT

Blizzard White is also in with a company called "Bella at Home". They do a fake email from Costco saying "The Costco Reward Points are about to Expire". I got took for $94.31 plus two freight charges also, but I called my bank and they are refunding my account and ask that I call Costco and let them know. Looks like they already know about it. What jerks!

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Veronica Estrada
Houston, US
Jul 10, 2014 7:15 am EDT

ITS A BIG SCAM, I was charged $94.31 before the trail bases was up. I called and canceled the product but after reading these comments it seems I will also cancel my debt card so no future payments will be deducted. Worse thing to ever order from this company.

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Jax mc
Stockport, GB
Jul 07, 2014 6:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I cannot believe I've been scammed by you people how on earth are you allowed to do this. I cancelled my order immediately, but you still sent me the product. You have not even provided me with an RMA number. I want to return the product NOW!

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Angie Speed
Barnsley, GB
Jan 15, 2014 6:58 am EST

I have found this in the Terms and Conditions Contract drawn up by the Constant Dazzler Club aka Blizzard White.

By clicking on the box or button at the time of order and accepting the How The Offer Works conditions, you are providing an electronic authorization of a charge to your credit or debit card under the Electronic Funds Transfer act.

I did not click on this box.

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Angie Speed
Barnsley, GB
Jan 14, 2014 4:09 pm EST

I have had this communication with thiscompany today:

This is the same rubbish that you fraudsters send to all the people you steal from. Prey tell me how I can return goods which I am not in receipt of?

I am demanding my money back with immediate effect. How dare you remove £112 from my account without my authorisation?

I have just read through all of the investigations with regards to your so called company and it is without doubt, you are in the process of duping honest, unsuspecting people of hard earned money. Do you honestly believe that anyone would enter into such an agreement with you, to remove ad hoc monies from their accounts and that any court in any land would accept that? I think not.

I have a legal right to have my money returned, I am already in touch with trading standards and the Serious Fraud Office. If I have to sell my house to sue you then I will do it. You people are an abomination.

From: Blizzard White
Sent: Tuesday, January 14, 2014 9:00 PM
To: 'Angie Speed'
Subject: Blizzard White

Dear Angela Speed,

Thank you for contacting Blizzard White concerning your order with us. In order to be eligible for a return for refund, the product must be sent back undamaged and unopened with an RMA number.

To confirm eligibility or to get an RMA number please call our customer service department 8am to 5pm (MST) Mon-Fri and Saturday 8am to 4pm at [protected] and a representative will be happy to assist you.

International customers please dial [protected] and press the “hash key” when prompted to press the # “pound key”.

Thank you,

Bonnie

Email Support Specialist

Blizzard White

Customer Service

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maz71
Glasgow, GB
Nov 10, 2013 11:37 am EST

i was scammed to with this company blizzardwhite.com and had 60.00 taken from account and has cost me about 20.00 in phone calls to contact them and my bank to try and resolve this, ive had to cancel my bank card to stop them having my details any more, total inconvience caused by this but at least they wont get any more money, the company should be closed down and all there assosicated sites as well, a very expensive learned by me not to get any free samples again

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Jay2645
montreal, CA
Aug 25, 2013 11:34 am EDT

First, they get you with a FAKE health care web page with FAKE user comments. Then they tell you it will cost you only about 1$ for a free trial which you can cancel then another 1$ from another product. So far you think: "2$ free shipping for white teeth, not to bad!"
When you order you realize that to cancel the monthly renewal of 93$ you need to pay 9$ to cancel the trial for admin fee. Times 2 because you ordered the 2 products. So you have now a grand total of 20$ (if you are lucky and been able to cancel in time). 2 Days later, you realize that your PHONE NUMBER is Spammed and your EMAIL even more. A real nightmare... Then you receive the products. Total junk, and ruins your teeth.

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lavinia curley
Enniskillen, GB
Apr 12, 2013 10:35 am EDT

I TOO was conned by BlizzardWhite, they advertised a tooth whitening product on Facebook UK for £1 - so I ordered the product, there was another product costing the same price that was necessary to make the first product work, as this was only £1 I ordered it too. Today I received an email from Blizzardwhite, informing me that I would be billed $94 ! for my items and would be billed monthly the same price for the same product as apparently it last approx. a month for each product. I have emailed the company cancelling my order, but something tells me that, I have wasted my time in doing this. Therefore since this co. have my debit card details, I notified my bank of this scam, I have been with my bank 30 years and they know me well, so they have cancelled my debit card, and will be issuing me a new one, which means that should BlizzardWhite try to take money from my account they will be unable to do so as they will not have the correct debit card details. its an inconvenience, but worth waiting 7 or 8 days for a new card, as at least I wont have these scammers taking money out of my account. I know numerous people have complained to various authorities about this company and cannot understand why they have not been closed down or at least prosecuted for fraud, which is what they are doing, albeit, stealing to put it in its proper context, so anyone else who has ordered this special offer from this company, change your card now, or you will be paying up to $100 per month to them. please do it now, or at least contact your bank and explain the situation to them so that something can be done to stop this company from fraudently taking money from your account.

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kellyannemarie
PH
Apr 08, 2013 6:22 pm EDT

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Overview of BlizzardWhite complaint handling

BlizzardWhite reviews first appeared on Complaints Board on Apr 8, 2013. The latest review Unauthorized debit card withdrawals was posted on Dec 16, 2016. The latest complaint Stealing my money was resolved on Dec 11, 2014. BlizzardWhite has an average consumer rating of 2 stars from 14 reviews. BlizzardWhite has resolved 4 complaints.
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  1. BlizzardWhite Contacts

  2. BlizzardWhite phone numbers
    +1 (866) 711-2835
    +1 (866) 711-2835
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  3. BlizzardWhite emails
  4. BlizzardWhite address
    7565 Commercial Way, Unit E, Henderson, Nevada, 89011, United States
  5. BlizzardWhite social media
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    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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