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CB Furniture Stores Ashley HomeStore Complaints #22-41
Ashley HomeStore

Ashley HomeStore review: return bar stools

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Author of the review
10:41 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Elaine Weller

Mon, Oct 30, 12:47 PM (18 hours ago)

to ecustomercare

We ordered two swivel barstools from our Ashley Furniture store in Colton CA.

When we got home, the problem with our previous barstools was resolved, so we didn’t need the barstools that we got from Ashley Furniture.

When we tried to return the barstools in the unopened box, we were told that they don’t accept any returns.

We were not told by the sales person that there was a no return policy. We also did not hear this from the warehouse person either.

There are no postings in the store that said “ No Returns.”

I feel this is an unfair policy because now we are out $400.

Is there anything that you can do about this?

I would greatly appreciate your help with this.

thank you, Elaine Weller

9i09-227-5412

Claimed loss: $400

Desired outcome: return car stools and receive my money back

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  1. Ashley HomeStore Contacts

  2. Ashley HomeStore phone numbers
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    More phone numbers
  3. Ashley HomeStore emails
  4. Ashley HomeStore address
    1 Ashley Way, Arcadia, Wisconsin, 54612-1218, United States
  5. Ashley HomeStore social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 17, 2026
  7. View all Ashley HomeStore contacts
Ashley HomeStore Category
Ashley HomeStore is ranked 13 among 291 companies in the Furniture Stores category
#11 West Elm West Elm #12 Hayneedle Hayneedle #13 Ashley HomeStore Ashley HomeStore #14 WorldStores WorldStores #15 1stdibs.com 1stdibs.com

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