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CB Furniture Stores Ashley HomeStore Complaints #322-341
Ashley HomeStore

Ashley HomeStore review: return a broken bed that was supposed to be adjustable.

R
Author of the review
1:15 am UTC

From the start, my name is Rita Thompson [protected] West 80th Street, Los Angeles 90003. In October 2020, we purchased an adjustable bed from Ashley Home Store and didn't receive the bed until january 11, 2021. The bed was operable for one week only and I file for assistance from the store but no one helped me. They asked me to try to help them to repair the bed over the phone but I explain that both my husband and I are elderly and can not get under the bed. They sent out two technicians and they said it's in the remote and the lady over the phone said no it's not. I just need a bed because we are sleeping on a blow up bed. Please help us.. This store is horrible.

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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  1. Ashley HomeStore Contacts

  2. Ashley HomeStore phone numbers
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    Media Contact
    More phone numbers
  3. Ashley HomeStore emails
  4. Ashley HomeStore address
    1 Ashley Way, Arcadia, Wisconsin, 54612-1218, United States
  5. Ashley HomeStore social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 17, 2026
  7. View all Ashley HomeStore contacts
Ashley HomeStore Category
Ashley HomeStore is ranked 13 among 291 companies in the Furniture Stores category
#11 West Elm West Elm #12 Hayneedle Hayneedle #13 Ashley HomeStore Ashley HomeStore #14 WorldStores WorldStores #15 1stdibs.com 1stdibs.com

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