CB Furniture Stores Ashley HomeStore Complaints #262-281

Ashley HomeStore review: Bedroom and living room furniture

Hasana Nestor of Durham, US

Sep 14, 2021 11:36 am UTC

I purchased a bedroom set and living room furniture from Ashley back in June. It was finally delivered in August, however they delivered the wrong sofa and the bed was without the side railings and the dresser without a mirror.

I was not at home when it was delivered. As soon as I noticed the wrong items, I contacted the store and notified them of it. That was on the same day it was delivered. They stated they will correct it. 2 weeks later they came with the side railings for the bed but it was for a cal king and not a regular king size bed. I also contacted the store again and told them that. They were asked to take the sofa back, but they deliver guys stated that it was not something they were told to so. I kept contacting the store and still nothing has been resolved. Finally I asked them to come pick up all the incorrect things they left at my house and they are now stating that they can't. I am left with things I did not order and they are refusing to correct the issue

Desired outcome: i would like them to credit me back and come pick up their furniture

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Ashley HomeStore Contacts

Ashley HomeStore phone numbers

+1 (800) 477-2222

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Media Contact

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Ashley HomeStore emails

ecustomercare@ashleyfurniturehomestore.com

100%
Confidence score: 100%

Support

Ashley HomeStore address

1 Ashley Way, Arcadia, Wisconsin, 54612-1218, United States

Ashley HomeStore social media
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