CB Furniture Stores Ashley HomeStore Complaints #682-701

Ashley HomeStore review: headboard cracked and delivered 5 times

Kristy Pavia of Staten Island, US

Jan 13, 2010 12:59 pm UTC

Resolved

I have a bedroom set delivered on November 17, 2009. Upon delivery, the headboard was cracked and sent back, they try have tried to deliver this headboard 5 times and still cracked and all your company wants to give me is a credit for 120.00. I am truly upset with your company and the way this situation is being handled. I have spoken to Michelle and she informed me that her hands are tied, and I truly understand that. However, I am not satisfied with this and I do not think I will be purchasing anything from your company again. I would really like a corporate manager to contact me as soon as possible. [protected].

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Ashley HomeStore Contacts

Ashley HomeStore phone numbers

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Ashley HomeStore emails

ecustomercare@ashleyfurniturehomestore.com

100%
Confidence score: 100%

Support

Ashley HomeStore address

1 Ashley Way, Arcadia, Wisconsin, 54612-1218, United States

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