AmeriGas Propane review: We need tanks to be picked up and close account

Beginning last November 5, 2020, a decision was made to close my Amerigas account [protected] thru the local branch office. However I was not able to make phone contact. My wife found a phone number online and she has talked with 5 different people starting on Nov. 5, Nov. 11, Nov. 16, Dec. 1 Dec. 21 2020 and was told each time a request would be made to close account and pick up tanks. Not a word was ever heard about these request. We have call the home office number 2 times and left messages and no one has ever returned out calls. Now when we call customer service no one answers. I want these tanks picked up ASAP.